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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 06-08-2008, 03:20   #1 (permalink)
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@ infinity solutions for BAD SOFTWARE


@infinity
I think to restore phone we need two things Firmware n EEPROM files but main inportant thing is that they must have same ver. must say to every people backup of firmware and also eeprom is must.......

Two Three days before i got one sigmatel S3 i make backup of both firmware and eeprom and after writing the file in support area my phone becomes white screen.......then again i restore both firmware and eeprom file my phone ALIVE....So for Restore phone is in BAD SOFTWARE OR WHITE SCREEN we need BOTH Firmware and EEPROM backup from working phone having same ver...

IN INFINITY SUPPORTS BOTH FILES HAVE DIFF VER.....
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Old 06-08-2008, 09:01   #2 (permalink)
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yes, man
i've sae probleme des 3 chinesse miracles all have white screen after flash
son what shal we do???
only waiting...
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Old 06-08-2008, 21:42   #3 (permalink)
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hello!

to avoid white screen problem you must always use correct flash file for flashing.
first read out original phone version, then pick file for flashing.
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Old 06-08-2008, 21:55   #4 (permalink)
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Quote:
Originally Posted by vikramb1 View Post
@infinity
I Think To Restore Phone We Need Two Things Firmware N Eeprom Files But Main Inportant Thing Is That They Must Have Same Ver. Must Say To Every People Backup Of Firmware And Also Eeprom Is Must.......

Two Three Days Before I Got One Sigmatel S3 I Make Backup Of Both Firmware And Eeprom And After Writing The File In Support Area My Phone Becomes White Screen.......then Again I Restore Both Firmware And Eeprom File My Phone Alive....so For Restore Phone Is In Bad Software Or White Screen We Need Both Firmware And Eeprom Backup From Working Phone Having Same Ver...

In Infinity Supports Both Files Have Diff Ver.....
U Have A Little Mistake Bro ... To Restore Set It Is Better To Back Up Full Flash , And Infinity Mostly Provide The Full Flash. Full Flash Is Complete File With Firmware And Eeprom , Yes Eeprom Is Important But Not The Last Way... So Better To Backup From Good Set The Full Flash Or Download From Infinity Site Will Save Ur Time To Get The Same Version Eep File ...
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Old 06-09-2008, 09:22   #5 (permalink)
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ok

Quote:
Originally Posted by InfinityHelp View Post
hello!

to avoid white screen problem you must always use correct flash file for flashing.
first read out original phone version, then pick file for flashing.
what if you recieve a dead phone from the costomer how will you do about that cause you can not read the flash file
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Old 06-09-2008, 09:27   #6 (permalink)
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post the photo of the phone with the front and main board and all informations for your phone and wait response for try some solutions posted in the forum
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Old 06-09-2008, 09:33   #7 (permalink)
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hello
infinity box save eeprom and backup u write eeprom then change ur speed 115200 it s safe speed after write eeprom ffs low speed

good luck
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