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07-13-2007, 18:15 | #1 (permalink) |
Freak Poster Join Date: Apr 2006 Location: india
Posts: 415
Member: 254397 Status: Offline Thanks Meter: 224 | infinity team your working slow . -------------- InfinitySupport comments: It was by big fault that I did not checked this thread before because this message should be edited long time before and the question that I must ask the person, who created this thread is: how much ..... ? (I'm sure he understand) message edited by InfinitySupport. Edited text is in this color. Last edited by InfinitySupport; 07-20-2007 at 09:08. |
07-14-2007, 05:49 | #6 (permalink) |
No Life Poster Join Date: Jan 2006 Location: Deep Blue G.S.M.
Posts: 2,369
Member: 225229 Status: Offline Thanks Meter: 90 | Please don't say like this if you are not 100% sure. If you need any support please request them, but can't say that in any case, coz at the moment INFINITY is the fastest team of the world. |
07-20-2007, 09:16 | #9 (permalink) | |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
If you really have problems with unlock, the best way to get fast answer for your question is: read FAQ thread. Direct link for detailed description is: http:///vbb/showpo...70&postcount=4 You must understand, that nobody can help you with your problem if you write only "oh... something not work and i dont know what not work and what is that somehing that not work, but maybe it work or maybe cable wrong or maybe bad weather in Zimbabwe makes my PC crazy or maybe eartquake in Moscow affect to my mobile phone and as a result nobody can understand wht time is it now". What do you think, how can I understand the problem reason if I don't see enough detailed description of problem ? I have spend a lot of time to prepare FAQ thread and one of my instruction is: ------------------------------------------- Question-2: How to get fast help for my problem ? Answer-2: 1. Double check COM port selection 2. Double check cable selection (check support area for correct cable/pinout) 3. Check "Documentation" folder in folder with software. It can be that you can see additional info there. 4. Check support area. You can see unlock/repair manuals in support area. 5. Try to use ordinary baud for flashing (115200) 6. Try to use other flash files for flashing 7. Try to use repair eeprom files If problem still exist and you can't solve it by yourself, write e-mail to [email protected] 1. Describe your problem so detailed as possible. 2. What was phone condition before unlock/flash ? 3. What files was used for flashing ? 4. What is phone condition now ? 5. Include in your message Log file (or text from software Log window) so we can see the place with errors/problems. 6. Please, note: message "not work" is NOT A PROBLEM DESCRIPTION. ------------------------------------------- So, please, describe the problem so detailed as possible and for sure we will give you solution for your problem. Thank you very much for your kind attention and understanding ! | |
07-21-2007, 18:10 | #10 (permalink) |
Registered User Join Date: Dec 2004 Location: largest democratic country
Posts: 801
Member: 100376 Status: Offline Sonork: 100.1591842 Thanks Meter: 150 | dear sir i am not making complain i just want to discuss a problem occur during my work and i'm just cross checking the solution i have in mind whether will it work or make my work more tuff i got no of these sets and still i am not able FIND any solution till now. But i am sure that with help of the infinity support forums i find the right solution thanx for ur so quick reply. |
07-22-2007, 13:35 | #11 (permalink) | |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
If you need to find solution the best way is: read my explanation and explain the problem first. Please, read my previous message and use it as a main very important advice for your future work. | |
07-22-2007, 14:25 | #12 (permalink) | |
Registered User Join Date: Dec 2004 Location: largest democratic country
Posts: 801
Member: 100376 Status: Offline Sonork: 100.1591842 Thanks Meter: 150 | Quote:
p.s. sir ihave also sent u the copy of original flash file read from fresh handset through email | |
07-22-2007, 14:37 | #13 (permalink) |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Dear Sir, Thank you very much for good description. Biut I think you did not read my advice well. Please, next time whern you will have problems, follow the next instruction described in FAQ thread, copy written in my previous messages, and I repeat it again: If problem still exist and you can't solve it by yourself, write e-mail to [email protected] 1. Describe your problem so detailed as possible. 2. What was phone condition before unlock/flash ? 3. What files was used for flashing ? 4. What is phone condition now ? 5. Include in your message Log file (or text from software Log window) so we can see the place with errors/problems. 6. Please, note: message "not work" is NOT A PROBLEM DESCRIPTION. Thank you veru much for your reading and understanding. I am sure this thread will be very useful for many many people who have a problems and don't have time for FAQ thread reading. Here we posted so many the same questions and answers that now many many people can understand what to do. Special thanks to Mr. sabby_singh for his text w/o logs. And I hope now everybody understand what to do in case of problems. Best wishes to All ! B.R. InfinitySupport |
07-22-2007, 14:56 | #14 (permalink) |
Registered User Join Date: Dec 2004 Location: largest democratic country
Posts: 801
Member: 100376 Status: Offline Sonork: 100.1591842 Thanks Meter: 150 | thankyou very much sir for veryy quick reply & i'm very sorry for the mistake not hvang the logs next time i will make sure that i should have the data require to solve MY problem but if u permit me i would like to give u some detail of the handset 1. Before unlocking it was showing the message insert correct sim card GID-A with other sim card 2. After spunlock operation(which has gone throught the process as describe my last post) still showing the same message with other sim card 3. After repeating the process with different settings(twice) the handset was still in same condition 4.Lastly i flashed the phone with flash file named Spice-S404_IACJ_GW15_HW_2007-01-11_05B_GW15_En_Hindi.B0M now the hanset is showing the message WRON SIM instaed of insert correct sim card GID-A with other sim card now the phone still workng the sim with whom the sim is locked sir' i am sorry for bothering u but i 'm facing this problem and i looking for solution . thanks for ur patient |
07-22-2007, 15:34 | #15 (permalink) | |
No Life Poster Join Date: Jan 2006 Location: Chandigarh,India Age: 40
Posts: 5,790
Member: 220603 Status: Offline Thanks Meter: 1,164 | Quote:
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