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02-25-2010, 11:53
| #1 (permalink) |
| Freak Poster  Join Date: Jul 2006
Posts: 110
Member: 312863 Status: Offline Thanks Meter: 2 | infinity upgrading problem DongleManager version: 1.32 Locating server... Server address found#1 Connecting to server#1... Server connection successfully established S/N: xxx, Firmware: 0112.02 Authenticating on server... Authentication stage error: Server reported error:[0006] Your account is suspended: read previous error messages carefully and contact to [email protected] |
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02-25-2010, 15:31
| #2 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
What was the initial error (before your account become suspended) ? You can see dongle upgrade history here: C:\Program Files\InfinityBox\DongleManager\DongleManager.log | |
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02-25-2010, 17:04
| #4 (permalink) |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | If you do not know what you have tried to do, what error message was before etc. - contact to [email protected] and explain the problem so detailed as possible. |
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02-26-2010, 18:24
| #5 (permalink) |
| Freak Poster Join Date: Jul 2006
Posts: 110
Member: 312863 Status: Offline Thanks Meter: 2 | pls i have deleted everything in C:\Program Files\InfinityBox\DongleManager\DongleManager.log since i got this message anytime i open my infinity box. loading data, wait.......... sn:xxxxxxxx software package data possible reasons software package corrupted software file missing download software again from support area and unpack all files in the same folder if problem still exit contact support and i was trying to upgrade again i got this error Process started: 6:20:07 PM---------- DongleManager version: 1.32 Locating server... Server address found#1 Connecting to server#1... Server connection successfully established S/N: xxxxxxx, Firmware: 0116.02 Authenticating on server... Authentication stage error: Server reported error:[0007] No more upgrade logs. Dongle is up-to-date and has latest firmware. DO NOT try more ! |
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02-26-2010, 21:18
| #7 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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02-27-2010, 14:08
| #10 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,476
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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