InfinityBox AST Not Open - GSM-Forum

rahihimkhan · 09-05-2018, 11:06

InfinityBox AST Not Open

Abdulrahimkhan

YellowBoss · 09-05-2018, 11:53

Quote:

Originally Posted by rahihimkhan

InfinityBox AST Not Open

Abdulrahimkhan

Hello,

Do you have any kind of sharing/sniff/debug software installed ?
Do you see fault.bin file in folder with software ?

byteforce2016 · 09-13-2018, 13:49

Suddenly my AST is not opening and I am trying every possibility but no chance. All other softwares are opening except the AST
there is no software sharing installed, there is no fault.bin, there are fresh installations, also I reinstalled windows 7 but no chance it just doesn't open, but also there is no error message displayed.

The only AST which is opening is 1.00 which is not enough as I need some motorola capabilities which are limited there in AST 1.0

Any advice

byteforce2016 · 09-13-2018, 14:03

Firmware version: 0137.02

Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !

Really making me mad, why doesn't tell an error message why is not opening ?
On fresh Windows 10 doesnt open also,
InfinityBox_install_AST_v1.01
InfinityBox_install_AST_v1.02
InfinityBox_install_AST_v1.03

only

InfinityBox_install_AST_v1.00 opens which is very legacy

byteforce2016 · 09-13-2018, 14:16

Firmware Version: 0137; Registered: 06-Dec-2006; Expired: 04-Jan-2019; Support: Active

byteforce2016 · 09-13-2018, 16:42

Just noticed now that also SM software is not opening asking a dongle firmware upgrade while the Dongle maanger tools is sayins the contrary and says that no more updates available

YellowBoss · 09-13-2018, 16:58

Quote:

Originally Posted by byteforce2016

Just noticed now that also SM software is not opening asking a dongle firmware upgrade while the Dongle maanger tools is sayins the contrary and says that no more updates available

Hi,

Please see information about `SM` here - http://forum.gsmhosting.com/vbb/f296...eased-2427131/

YellowBoss · 09-13-2018, 16:59

Quote:

Originally Posted by byteforce2016

Suddenly my AST is not opening and I am trying every possibility but no chance. All other softwares are opening except the AST
there is no software sharing installed, there is no fault.bin, there are fresh installations, also I reinstalled windows 7 but no chance it just doesn't open, but also there is no error message displayed.

The only AST which is opening is 1.00 which is not enough as I need some motorola capabilities which are limited there in AST 1.0

Any advice

Download and run Sysinternals Process Explorer - https://docs.microsoft.com/en-us/sys...ocess-explorer
Do you see in running process list any kind of sharing/trace or similar process ?

byteforce2016 · 09-14-2018, 12:55

Installed a fresh new laptop with windows 7 and nothing else on it but it is not opening even there. I think that a mess has been happened with that SM activation.
I don't need SM although I had it activated
I saw that need to be paid for it, but I just need AST to be opened....

br

YellowBoss · 09-14-2018, 21:55

Quote:

Originally Posted by byteforce2016

Installed a fresh new laptop with windows 7 and nothing else on it but it is not opening even there. I think that a mess has been happened with that SM activation.
I don't need SM although I had it activated
I saw that need to be paid for it, but I just need AST to be opened....

br

AST has no relation with SM.

Download and run Sysinternals Process Explorer - https://docs.microsoft.com/en-us/sys...ocess-explorer
What is the list of running processes ?

byteforce2016 · 09-15-2018, 16:31

I see now that also CMMT2 is not opening but I use it very rarely compared to the old CM2MTK
So I bought the activation for SM today and upgraded the dongle now but again the AST and CMMT2 not opening,

As I said the windows installation is fresh there should be no problem with fresh windows installation,
I have no clue what is happening here

In the image you can see all the processes that are runing during which the AST 1.03 is not opening while 1.00 is opening

InfinityHelp · 09-15-2018, 19:56

do you call this "fresh windows" ?
fresh windows means FRESH windows without any installed apps !
When Bill Gates was young he told his famous words: "Users lie, all users lie, always, no exceptions"

try to disable one by one:
IEMonitor
MotoHelperAgent
MotoHelperService
ForwardDaemon
ss_conn_service

result ?

byteforce2016 · 09-17-2018, 11:03

Hahahaa
so funny even there were more processes before and AST was opening anyway how are you trying to connect to a Motorola phone with your AST when no Moto drivers are installed? Via WIFI?

Also Internet download manager was working at mine PC since I am born

byteforce2016 · 09-17-2018, 11:09

Anyway I removed that Motorola FRP by hand but it took more time to do it by hand by TestDPC

InfinityHelp · 09-17-2018, 11:42

so you don't want to disable process one-by-one to find a problem reason. right ?

09-05-2018, 11:06	#1 (permalink)
rahihimkhan No Life Poster Join Date: Oct 2007 Location: Dera Ismail Khan (KPK) Pak Posts: 2,544 Member: 613449 Status: Offline Sonork: 100.1614074 Thanks Meter: 634	InfinityBox AST Not Open InfinityBox AST Not Open Abdulrahimkhan

09-13-2018, 13:49	#3 (permalink)
byteforce2016 No Life Poster Join Date: Aug 2016 Location: A few details about yourself Age: 33 Posts: 619 Member: 2612403 Status: Offline Sonork: 100.1575170 Thanks Meter: 108	Suddenly my AST is not opening and I am trying every possibility but no chance. All other softwares are opening except the AST there is no software sharing installed, there is no fault.bin, there are fresh installations, also I reinstalled windows 7 but no chance it just doesn't open, but also there is no error message displayed. The only AST which is opening is 1.00 which is not enough as I need some motorola capabilities which are limited there in AST 1.0 Any advice

09-13-2018, 14:03	#4 (permalink)
byteforce2016 No Life Poster Join Date: Aug 2016 Location: A few details about yourself Age: 33 Posts: 619 Member: 2612403 Status: Offline Sonork: 100.1575170 Thanks Meter: 108	Firmware version: 0137.02 Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! Really making me mad, why doesn't tell an error message why is not opening ? On fresh Windows 10 doesnt open also, InfinityBox_install_AST_v1.01 InfinityBox_install_AST_v1.02 InfinityBox_install_AST_v1.03 only InfinityBox_install_AST_v1.00 opens which is very legacy

09-13-2018, 14:16	#5 (permalink)
byteforce2016 No Life Poster Join Date: Aug 2016 Location: A few details about yourself Age: 33 Posts: 619 Member: 2612403 Status: Offline Sonork: 100.1575170 Thanks Meter: 108	Firmware Version: 0137; Registered: 06-Dec-2006; Expired: 04-Jan-2019; Support: Active

09-13-2018, 16:42	#6 (permalink)
byteforce2016 No Life Poster Join Date: Aug 2016 Location: A few details about yourself Age: 33 Posts: 619 Member: 2612403 Status: Offline Sonork: 100.1575170 Thanks Meter: 108	Just noticed now that also SM software is not opening asking a dongle firmware upgrade while the Dongle maanger tools is sayins the contrary and says that no more updates available

09-14-2018, 12:55	#9 (permalink)
byteforce2016 No Life Poster Join Date: Aug 2016 Location: A few details about yourself Age: 33 Posts: 619 Member: 2612403 Status: Offline Sonork: 100.1575170 Thanks Meter: 108	Installed a fresh new laptop with windows 7 and nothing else on it but it is not opening even there. I think that a mess has been happened with that SM activation. I don't need SM although I had it activated I saw that need to be paid for it, but I just need AST to be opened.... br

09-15-2018, 16:31	#11 (permalink)
byteforce2016 No Life Poster Join Date: Aug 2016 Location: A few details about yourself Age: 33 Posts: 619 Member: 2612403 Status: Offline Sonork: 100.1575170 Thanks Meter: 108	I see now that also CMMT2 is not opening but I use it very rarely compared to the old CM2MTK So I bought the activation for SM today and upgraded the dongle now but again the AST and CMMT2 not opening, As I said the windows installation is fresh there should be no problem with fresh windows installation, I have no clue what is happening here In the image you can see all the processes that are runing during which the AST 1.03 is not opening while 1.00 is opening

09-15-2018, 19:56	#12 (permalink)
InfinityHelp Product Supporter Join Date: May 2005 Location: uae Posts: 29,245 Member: 148515 Status: Offline Thanks Meter: 19,534	do you call this "fresh windows" ? fresh windows means FRESH windows without any installed apps ! When Bill Gates was young he told his famous words: "Users lie, all users lie, always, no exceptions" try to disable one by one: IEMonitor MotoHelperAgent MotoHelperService ForwardDaemon ss_conn_service result ?

09-17-2018, 11:03	#13 (permalink)
byteforce2016 No Life Poster Join Date: Aug 2016 Location: A few details about yourself Age: 33 Posts: 619 Member: 2612403 Status: Offline Sonork: 100.1575170 Thanks Meter: 108	Hahahaa so funny even there were more processes before and AST was opening anyway how are you trying to connect to a Motorola phone with your AST when no Moto drivers are installed? Via WIFI? Also Internet download manager was working at mine PC since I am born

09-17-2018, 11:09	#14 (permalink)
byteforce2016 No Life Poster Join Date: Aug 2016 Location: A few details about yourself Age: 33 Posts: 619 Member: 2612403 Status: Offline Sonork: 100.1575170 Thanks Meter: 108	Anyway I removed that Motorola FRP by hand but it took more time to do it by hand by TestDPC

09-17-2018, 11:42	#15 (permalink)
InfinityHelp Product Supporter Join Date: May 2005 Location: uae Posts: 29,245 Member: 148515 Status: Offline Thanks Meter: 19,534	so you don't want to disable process one-by-one to find a problem reason. right ?