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Old 07-25-2008, 17:20   #1 (permalink)
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infinitysupported need your help!


infinity supported i need your help,i have incounter like this problim with my infinitybox, when i connect the fon to the box then (read full flash)

COM3 [Winachsf0] selected
Device: Autodetect 6205-6227 NOR
Checking data, wait...
advanced flash detection enabled
eeprom backup enabled, it may takes several minutes !
Action: read NOR flash
Boot...
Press and HOLD Power button now !
19200 fixed
Connecting, wait...
error: boot phase#1 failed
Release Power button now !
in case of initial connection problem: on/off "Boot baudrate autoselect" box.
Boot Fail
Finished, time used: 3 sec
Remove/Install battery now !

that is the logs,even i dont press hold the power it gives like this answer!

what sould i do to solve this kind problims????

and also i cannot used the pinfinder coz everytime i connect say update the dongle...how can update the dongle and how can use it properly!

tnx.
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Old 07-25-2008, 18:01   #2 (permalink)
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Hello,

You must select correct COM port !!!
You have selected wrong COM port and you must select correct one !
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Old 07-25-2008, 19:36   #3 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Hello,

You must select correct COM port !!!
You have selected wrong COM port and you must select correct one !
sir. i select auto detect the com port...
and also the others com port is error only com port3 working!

theres any other idea for this or can i have your ym? or this is my ym [email protected]. pls help me for this problim!
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Old 07-25-2008, 20:06   #4 (permalink)
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Did you ever tried to use Infinity-Box before ?
What COM port you have selected before ?
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Old 07-25-2008, 20:18   #5 (permalink)
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Quote:
Originally Posted by infinitysupport View Post
did You Ever Tried To Use Infinity-box Before ?
What Com Port You Have Selected Before ?


No Sir...this Is My First Time To Used This Kind Sw!
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Old 07-25-2008, 20:28   #6 (permalink)
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What sw you talk about exactly ?
Did you ever tried to use Infinity-Box before ?
Did you ever tried to use any other Infinity-Box software before ?
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Old 07-26-2008, 12:45   #7 (permalink)
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i hav also infinity pinfinder i hav Updated it but it give me Erorr continusly


software version: 1.11
cable type: 2x5 (L10C)
platform: MT62xx (autodetect)
searching adapter at COM16...
adapter found, version: 2000
pins: 10, plain
power cycles: 1
activation cycles: 7
power-off delay: 20
start Rx/Tx: 1/1
Loading configuration...
Initializing...
Press and HOLD phone Power button now !
detecting pins...
too many retries
too many retries
connection w/adapter lost during set Tx as pin 7
failed to detect pins
time required: 6 sec
too many retries
too many retries
too many retries
Power On !
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Old 07-26-2008, 13:05   #8 (permalink)
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Hello,

Please, download PinFinder manual: http://www.infinity-box.biz/download..._PinFinder.pdf
Please, see page 19: Automatic pinout detection: Troubleshooting
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Old 07-27-2008, 09:18   #9 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
What sw you talk about exactly ?
Did you ever tried to use Infinity-Box before ?
Did you ever tried to use any other Infinity-Box software before ?

no sir...this is my first time to use this infinitybox sw thats why it takes hardly to used this sw.
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Old 07-27-2008, 09:58   #10 (permalink)
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Did yopu checked installation manual carefully ?
Please, open installation manual and make box installation according to instruction.
Also you will see pictures in installation manual, check your PC after installation and be sure that everything installed correctly. Check pictures in manual !
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Old 07-30-2008, 18:54   #11 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Did yopu checked installation manual carefully ?
Please, open installation manual and make box installation according to instruction.
Also you will see pictures in installation manual, check your PC after installation and be sure that everything installed correctly. Check pictures in manual !
sir..

everything is complete installition...but now the problem when i connect the phone and do read full flash...appear on SW press and hold power button now!
but the problem even i press and hold the power button still the same appears on SW!

i did follow all the manual instruction on the supported area but still got this kind problems.

THE COM PORTS IS CORRECT.
V2.50 SW!

what should i do?
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Old 07-31-2008, 10:53   #12 (permalink)
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hello!

if com port is set correctly it is either a cable or phone internal problem
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