@ infinityteam help me plz - GSM-Forum

hassanlou · 02-14-2012, 23:05

serveur not work or

need to update firmware version 0120

----------Process started: 14/02/2012 22:03:58----------
DongleManager version: 1.41
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxxxxx, Firmware: 0118.02
Authenticating on server...
Authentication stage error: Server reported error:[0007] No more upgrade logs.
Dongle is up-to-date and has latest firmware. DO NOT try more !

Shmel3000 · 02-14-2012, 23:45

Buy a year support =)

hassanlou · 02-14-2012, 23:53

yes

acces support ok

but software not work

hassanlou · 02-14-2012, 23:55

yes

acces support ok

but software not work

Haicha · 02-15-2012, 00:00

Quote:

Originally Posted by hassanlou

yes

acces support ok

but software not work

Brother! Try update Firmware.
need to update firmware version 0120
Regards
Haicha

Frenzy_2020 · 02-15-2012, 12:08

Quote:

Originally Posted by Haicha

Brother! Try update Firmware.
need to update firmware version 0120
Regards
Haicha

Hi br0,

Tried to unlock a Vodafone 340 But was told to upgrade to a newer firmware. I did so using the latest Dongle manager

LOG:

Code:

Loading data, wait...
[Infinity Box] MModule v4.16
smart-card: connected
S/N: 63**:0118 MY CARD VERSION AT THE MOMENT
Current Dongle firmware version: 0118
Required Dongle firmware version: 0120
It is need to upgrade Dongle firmware.

Download latest "DongleManager" from support area and upgrade Dongle firmware !
http://www.infinity-box.com/download

When I tried

Code:

==== C:\Documents and Settings\windows\Desktop\Dongle manager\DongleManager.exe [2/15/2012 4:14:32 PM] ====
Dongle Manager [Infinity Box] v1.41
Card type selected: base

==== C:\Documents and Settings\windows\Desktop\Dongle manager\DongleManager.exe [2/15/2012 4:15:53 PM] ====
Dongle Manager [Infinity Box] v1.41
Card type selected: base
----------Process started: 2/15/2012 4:16:05 PM----------
DongleManager version: 1.41
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 63C****, Firmware: 0116.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
----------Process finished: 2/15/2012 4:16:50 PM----------
Card type selected: base
Card type: base
Dongle serial No (S/N): 63C*****
Firmware version: 0118.02
Dongle status: activated
"UK edition" status: Off
Last launched application: 0000 v.0000
Active modules: 
- 00: base
Support area: http://www.infinity-box.com/download
- Username: 
- Password: 
Online account: http://www.infinity-box.com/support.php
- Username: 
- Password: 
Dongle parameters checksum: 86A***

==== C:\Documents and Settings\windows\Desktop\Dongle manager\DongleManager.exe [2/15/2012 4:20:06 PM] ====
Dongle Manager [Infinity Box] v1.41
Card type selected: base
----------Process started: 2/15/2012 4:20:29 PM----------
DongleManager version: 1.41
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 63C*****, Firmware: 0118.02
Authenticating on server...
Authentication stage error: Server reported error:[0007] No more upgrade logs. 
Dongle is up-to-date and has latest firmware. DO NOT try more !

As it s mentioned in the last line DO NOT try more I did not again.

Plz advice Infinity team Hw to solve this problem I have seen the new policy however I understand that

Quote:

Each box registered before 01 January 2012 get 18 months (1,5 years) free update and support area access, after which the box is subjected for yearly paid activation for new updates and support area access.

I have not got my 18 months as yet even though I have my box registered before 1st jan 2012

Hope there will be a reply from ur team

Thanks in advance

Frenzy

YellowBoss · 02-15-2012, 13:00

Quote:

Originally Posted by Frenzy_2020

Hi br0,

Tried to unlock a Vodafone 340 But was told to upgrade to a newer firmware. I did so using the latest Dongle manager

LOG:

Code:

Loading data, wait...
[Infinity Box] MModule v4.16
smart-card: connected
S/N: 63**:0118 MY CARD VERSION AT THE MOMENT
Current Dongle firmware version: 0118
Required Dongle firmware version: 0120
It is need to upgrade Dongle firmware.

Download latest "DongleManager" from support area and upgrade Dongle firmware !
http://www.infinity-box.com/download

When I tried

Code:

==== C:\Documents and Settings\windows\Desktop\Dongle manager\DongleManager.exe [2/15/2012 4:14:32 PM] ====
Dongle Manager [Infinity Box] v1.41
Card type selected: base

==== C:\Documents and Settings\windows\Desktop\Dongle manager\DongleManager.exe [2/15/2012 4:15:53 PM] ====
Dongle Manager [Infinity Box] v1.41
Card type selected: base
----------Process started: 2/15/2012 4:16:05 PM----------
DongleManager version: 1.41
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 63C****, Firmware: 0116.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
----------Process finished: 2/15/2012 4:16:50 PM----------
Card type selected: base
Card type: base
Dongle serial No (S/N): 63C*****
Firmware version: 0118.02
Dongle status: activated
"UK edition" status: Off
Last launched application: 0000 v.0000
Active modules: 
- 00: base
Support area: http://www.infinity-box.com/download
- Username: 
- Password: 
Online account: http://www.infinity-box.com/support.php
- Username: 
- Password: 
Dongle parameters checksum: 86A***

==== C:\Documents and Settings\windows\Desktop\Dongle manager\DongleManager.exe [2/15/2012 4:20:06 PM] ====
Dongle Manager [Infinity Box] v1.41
Card type selected: base
----------Process started: 2/15/2012 4:20:29 PM----------
DongleManager version: 1.41
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 63C*****, Firmware: 0118.02
Authenticating on server...
Authentication stage error: Server reported error:[0007] No more upgrade logs. 
Dongle is up-to-date and has latest firmware. DO NOT try more !

As it s mentioned in the last line DO NOT try more I did not again.

Plz advice Infinity team Hw to solve this problem I have seen the new policy however I understand that

I have not got my 18 months as yet even though I have my box registered before 1st jan 2012

Hope there will be a reply from ur team

Thanks in advance

Frenzy

Hello,

As I can see your box was registered at end of year 2008, so you have got at least 3 years (36 months) of free support/updates.

You can use software the require firmware veersion 0118, but if you want to update to version 0120, please, check this: http://forum.gsmhosting.com/vbb/f296...012-a-1391471/

YellowBoss · 02-15-2012, 13:02

Quote:

Originally Posted by hassanlou

yes

acces support ok

but software not work

Hello,

If you have renew your support but you still unable to update to version 0120 - please, contact to [email protected] and explain the problem, we will fix it fast.

Frenzy_2020 · 02-15-2012, 13:24

Quote:

Originally Posted by YellowBoss

Hello,

If you have renew your support but you still unable to update to version 0120 - please, contact to [email protected] and explain the problem, we will fix it fast.

I have activated 1 year support already

LOG from reseller

Quote:

activation done:
Product: Main Infinity-Box 1 year updates/support
Serial Number: 63C7****

I can log into support however even after re downloading the MModule.exe and starting it again I am not able to access the software or upgrade dongle firmware to 0120.

Will send the log of the dongle upgrade and activation details to [email protected].

Hope the resolve my problem asap as I got 8 phones to unlock and recover my activation money asap.

thanks YellowBoss

Br

frenzy

YellowBoss · 02-15-2012, 13:41

@Frenzy_2020
Please, update your box firmware once again now.
Waiting for your results.

hassanlou · 02-15-2012, 13:48

all is ok thanks to all infinity team

Server address found#2
Connecting to server#2...
Server connection successfully established
S/N: xxxxxxxxxx, Firmware: 0118.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
----------Process finished: 15/02/2012 12:45:09----------
Card type selected: base
Card type: base
Dongle serial No (S/N): xxxxxx
Firmware version: 0120.02
Dongle status: activated
"UK edition" status: Off
Last launched application: 0000 v.0000
Active modules:
- 00: base
- 04: Pin-Finder Adapter
Support area: server1 download area
- Username: xxxxxxxxxxx
- Password: xxxxxxxxxxxxx
Online account: Infinity-Box - Support
- Username: xxxxxxxxxxxx
- Password: xxxxxxxxxxxxxxx
Dongle parameters checksum: 8DB76B

abdelillah · 02-15-2012, 20:30

after activation 1year
open dongleManager

message
----------Process started: 15/02/2012 19:29:07----------
DongleManager version: 1.41
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: 02398B8D, Firmware: 0118.02
Authenticating on server...
Authentication stage error: Server reported error:[0006] Your account is suspended: read previous error messages carefully and contact to [email protected]
See more information in C:\Documents and Settings\ORDINATEUR\Mes documents\Téléchargements\DongleManager\DongleMana ger.log file.

please help me

nikita3000 · 02-16-2012, 04:57

Hello, I update firmware to 0118-02 and now can´t open SPT Box.
Help

BR. Sergio

Frenzy_2020 · 02-16-2012, 14:41

Quote:

Originally Posted by YellowBoss

@Frenzy_2020
Please, update your box firmware once again now.
Waiting for your results.

Hi YellowBoss,

Tried To update the box firmware but failed

LOG

Code:

----------Process finished: 2/16/2012 6:58:38 PM----------
Card type selected: base
Card type: base
Dongle serial No (S/N): 
Firmware version: 0118.02
Dongle status: activated
"UK edition" status: Off
Last launched application: 0000 v.0000
Active modules: 
- 00: base
Support area: http://www.infinity-box.com/download
- Username: 
- Password: 
Online account: http://www.infinity-box.com/support.php
- Username: 
- Password: 
Dongle parameters checksum: 86A614
Card type selected: base
Card type: base
Dongle serial No (S/N): 
Firmware version: 0118.02
Dongle status: activated
"UK edition" status: Off
Last launched application: 0000 v.0000
Active modules: 
- 00: base
Support area: http://www.infinity-box.com/download
- Username: 
- Password: 
Online account: http://www.infinity-box.com/support.php
- Username: 
- Password: 
Dongle parameters checksum: 86A614

Plz check on ur side I believe its a server side issue

Thanks

FrenzY

YellowBoss · 02-16-2012, 17:54

Hello,

Try to update box firmware once again now.
Waiting for your results.

02-14-2012, 23:05	#1 (permalink)
hassanlou Freak Poster Join Date: Mar 2004 Age: 44 Posts: 490 Member: 59813 Status: Offline Thanks Meter: 86	@ infinityteam help me plz serveur not work or need to update firmware version 0120 ----------Process started: 14/02/2012 22:03:58---------- DongleManager version: 1.41 Locating server... Server address found#1 Connecting to server#1... Server connection successfully established S/N: xxxxxx, Firmware: 0118.02 Authenticating on server... Authentication stage error: Server reported error:[0007] No more upgrade logs. Dongle is up-to-date and has latest firmware. DO NOT try more !

02-15-2012, 20:30	#12 (permalink)
abdelillah Freak Poster Join Date: May 2005 Age: 57 Posts: 124 Member: 148055 Status: Offline Thanks Meter: 2	a after activation 1year open dongleManager message ----------Process started: 15/02/2012 19:29:07---------- DongleManager version: 1.41 Locating server... Server address found#1 Connecting to server#1... Server connection successfully established S/N: 02398B8D, Firmware: 0118.02 Authenticating on server... Authentication stage error: Server reported error:[0006] Your account is suspended: read previous error messages carefully and contact to [email protected] See more information in C:\Documents and Settings\ORDINATEUR\Mes documents\Téléchargements\DongleManager\DongleMana ger.log file. please help me

02-14-2012, 23:45	#2 (permalink)
Shmel3000 Junior Member Join Date: Jan 2006 Posts: 15 Member: 225349 Status: Offline Thanks Meter: 2	Buy a year support =)

02-14-2012, 23:53	#3 (permalink)
hassanlou Freak Poster Join Date: Mar 2004 Age: 44 Posts: 490 Member: 59813 Status: Offline Thanks Meter: 86	yes acces support ok but software not work

02-14-2012, 23:55	#4 (permalink)
hassanlou Freak Poster Join Date: Mar 2004 Age: 44 Posts: 490 Member: 59813 Status: Offline Thanks Meter: 86	yes acces support ok but software not work

02-15-2012, 13:41	#10 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,476 Member: 1043909 Status: Offline Thanks Meter: 60,926	@Frenzy_2020 Please, update your box firmware once again now. Waiting for your results.

02-15-2012, 13:48	#11 (permalink)
hassanlou Freak Poster Join Date: Mar 2004 Age: 44 Posts: 490 Member: 59813 Status: Offline Thanks Meter: 86	all is ok thanks to all infinity team Server address found#2 Connecting to server#2... Server connection successfully established S/N: xxxxxxxxxx, Firmware: 0118.02 Authenticating on server... Authentication successfull Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Dongle Identification checked Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Applet upgrade ok Checking Dongle Identification... Identification Ok. Finalizing... Finalizing ok Process completed ----------Process finished: 15/02/2012 12:45:09---------- Card type selected: base Card type: base Dongle serial No (S/N): xxxxxx Firmware version: 0120.02 Dongle status: activated "UK edition" status: Off Last launched application: 0000 v.0000 Active modules: - 00: base - 04: Pin-Finder Adapter Support area: server1 download area - Username: xxxxxxxxxxx - Password: xxxxxxxxxxxxx Online account: Infinity-Box - Support - Username: xxxxxxxxxxxx - Password: xxxxxxxxxxxxxxx Dongle parameters checksum: 8DB76B

02-16-2012, 04:57	#13 (permalink)
nikita3000 Freak Poster Join Date: Sep 2007 Location: Corral de Bustos, Argentina Posts: 170 Member: 578880 Status: Offline Thanks Meter: 144	Hello, I update firmware to 0118-02 and now can´t open SPT Box. Help BR. Sergio

02-16-2012, 17:54	#15 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,476 Member: 1043909 Status: Offline Thanks Meter: 60,926	Hello, Try to update box firmware once again now. Waiting for your results.