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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 05-23-2017, 20:47   #1 (permalink)
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infiplease help infinity box team my dongle blocked few manth not solved my problum


agin not reply my problem and tish dongle active cm2. and best nokia or dc unlocker all blocked plzzzzzzz? help all infinity team
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Old 05-25-2017, 08:32   #2 (permalink)
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Quote:
Originally Posted by rufekul View Post
agin not reply my problem and tish dongle active cm2. and best nokia or dc unlocker all blocked plzzzzzzz? help all infinity team
Not reply ? Please post proof.
Thank you !
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Old 05-26-2017, 09:24   #3 (permalink)
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Originally Posted by YellowBoss View Post
Not reply ? Please post proof.
Thank you !
I have said many times that I did not use debugger software and there was fault.bin is not a file because I've done Windows so please help me
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Old 05-26-2017, 12:01   #4 (permalink)
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Quote:
Originally Posted by rufekul View Post
I have said many times that I did not use debugger software and there was fault.bin is not a file because I've done Windows so please help me
- Run DongleManager
- Read Box/Dongle serial number (S/N)

DongleManager - http://www.infinity-box.com/support/?r=5

DO NOT send screenshot/video but copy/paste text from software window !
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Old 05-30-2017, 16:16   #5 (permalink)
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Card-Reader: FT SCR2000 0
HWID: 01099A6F24881292
Box/Dongle found: [BEST]
Serial No (S/N): 01B79A6F
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 62
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v.0134
- 03: [BEST] v.0122
=> Online Service Account: http://www.infinity-box.com/service



[01B79A6F] Allowed today: 40 Downloaded today: 0 Downloaded total: 0 Valid: 2017-08-20 [Log out]

Box/Dongle type selected: [BEST]
Card-Reader: FT SCR2000 0
HWID: 01099A6F24881292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 01B79A6F
Firmware version: 0122.02
=== Process started: 5/21/2017 11:57:00 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
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Old 05-30-2017, 18:40   #6 (permalink)
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Attach fault.bin file (it should be in software folder) here or send e-mail with file and problem info to:
help [at] infinity-box.com
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Old 05-31-2017, 05:44   #7 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Attach fault.bin file (it should be in software folder) here or send e-mail with file and problem info to:
help [at] infinity-box.com

fault.bin file not find because I've done Windows so
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