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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 12-26-2017, 09:21   #1 (permalink)
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inifinity dongle suppot


i interrupt my update process now my dongle is just flicking i need help now solution
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Old 12-26-2017, 10:47   #2 (permalink)
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Hello, Run dongle manager,post its log text here.
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Old 12-26-2017, 12:49   #3 (permalink)
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=== DongleManager [Infinity] v1.72 [12/26/2017 13:47:14] ===
Searching...
Dongle can't be found:
Card with specified AID is not found
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Old 12-27-2017, 00:56   #4 (permalink)
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Quote:
Originally Posted by chicono View Post
=== DongleManager [Infinity] v1.72 [12/26/2017 13:47:14] ===
Searching...
Dongle can't be found:
Card with specified AID is not found
Hello,

- Run CardID software - http://www.infinity-box.com/support/?r=7
- Select Card-Reader
- Click to "Read" button

DO NOT send screenshot/video but copy/paste text from software window !
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Old 12-27-2017, 10:28   #5 (permalink)
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Hello
Error when connecting Card in: USB Smart Card Reader 0
SmartCard API error #2148532235
The smart card cannot be accessed because of other connections outstanding.
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Old 12-27-2017, 10:51   #6 (permalink)
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my simcard is damaged were can i get another one
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Old 12-27-2017, 14:14   #7 (permalink)
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Originally Posted by chicono View Post
Hello
Error when connecting Card in: USB Smart Card Reader 0
SmartCard API error #2148532235
The smart card cannot be accessed because of other connections outstanding.
close all other software and then run only one software at a time !
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Old 12-27-2017, 14:15   #8 (permalink)
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Originally Posted by chicono View Post
my simcard is damaged were can i get another one
If you want to buy new dongle you can contact to any seller - https://www.infinity-box.com/buy/
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