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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 08-02-2020, 00:53   #1 (permalink)
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Itel a14 flash ok but restart


HELLO
I GET ITEL A14 DEAD I TRY FLASH USING A14-SA215-8.1-OP-V001-20180608.pac BUT THE PHONE BUT RESTART WHILE CONFIGURING.I FLASH WITH A14-SA215-8.1-OP-V031-20190301.pac BUT STEAL THE SAME

THERE IS LOGS

Card found : 7370D1EA , v0144
Infinity-Box Chinese Miracle II : SPD/USC Module [SP2] v2.05

Load IDBase v42913 Ok!


VER : BP_R1.0.0
LEN : 57A3E746 ( 1,37 GiB )
CPU : sp7731e_1h20
VER : MocorDroid8.1_Trunk

Open : A14-SA215-8.1-OP-V001-20180608.pac
VER : BP_R1.0.0
LEN : 0x57A3E746 ( 1,37 GiB )
CPU : sp7731e_1h20
VER : MocorDroid8.1_Trunk

Reading package ...
Read package finished!

Patch Level : OPM2.171019.012
Display ID : A14-SA215-8.1-OP-V001-20180608
Ver. Incmt : 06080004
Ver. CodeName : REL
Ver. Release : 8.1.0
Sec. Patch : 2018-05-05
Build Time : 1528387498
Product Model : itel A14
Product Brand : Itel
Product Name : SA215
Product Device : itel-A14
Product Manfct : itel
Product Info : itel A14
Product Board : sp7731e_1h20
Board Platform : sp7731e

Operation : Flash Firmware [ v2.05 ]

Setting : Update NVRAM : False
Setting : Force NVRAM : False
Setting : Update PMT : True

1. Power off device, wait 10-15 seconds
2. Press and hold BooKey ( 1 : BOTH VOL , 2 : VOL+ , 3 : VOL- )
3. Insert cable in device!

Wait for device ...

Device Connected!
BootVersion : SPRD3
Boot : PAC : A14-SA215-8.1-OP-V001-20180608.pac
Sending Init Boot ...
Boot sent!
Kick FDL ...
BootVersion : Spreadtrum Boot Block version 1.1
Protocol setup ...
Port speed : 921600
Sending Flash Boot ...
Boot sent!
Kick FLASH FDL ...
FDL : Control transfered!

Boot Done!

PMTMng : Load PMT
PMTMng : 0x20
PMTMng : Update PMT Ok!

CODE : prodnv.img
ERASE : UBOOT
UBOOT : u-boot-spl-16k-sign.bin
CODE : vbmeta-sign.img
CODE : SC9600_pike2_pubcp_PLD_base_nv_modem.dat
CODE : delta_nv.bin
CODE : PIKE2_DM_DSP.bin
CODE : pike2_cm4.bin
CODE : gnssbdmodem.bin
CODE : gnssmodem.bin
CODE : PM_pike2_cm4.bin
CODE : boot.img
CODE : recovery.img
FSIMG : system.img
FSIMG : userdata.img
CODE : logo.bmp
CODE : logo.bmp
FSIMG : cache.img
FSIMG : vendor.img
ERASE : W_RUNTIMENV1
ERASE : MISC
CODE : tos-sign.bin
CODE : sml-sign.bin
UBOOT : u-boot-sign.bin
FSIMG : persist.img
Flashing finished!
Reconnect Power/Cable!


Done!
Elapsed: 00:08:00

Card found : 7370D1EA , v0144
Infinity-Box Chinese Miracle II : SPD/USC Module [SP2] v2.05

Load IDBase v42913 Ok!


VER : BP_R1.0.0
LEN : 57218EA5 ( 1,36 GiB )
CPU : sp7731e_1h20
VER : A14-SA215-8.1-OP-V031-20190301

Open : A14-SA215-8.1-OP-V031-20190301.pac
VER : BP_R1.0.0
LEN : 0x57218EA5 ( 1,36 GiB )
CPU : sp7731e_1h20
VER : A14-SA215-8.1-OP-V031-20190301

Reading package ...
Read package finished!

Patch Level : OPM2.171019.012
Display ID : A14-SA215-8.1-OP-V031-20190301
Ver. Incmt : OP-V031-20190301
Ver. CodeName : REL
Ver. Release : 8.1.0
Sec. Patch : 2019-02-05
Build Time : 1551432243
Product Model : itel A14
Product Brand : Itel
Product Name : SA215
Product Device : itel-A14
Product Manfct : ITEL MOBILE LIMITED
Product Info : itel A14
Product Board : sp7731e_1h20
Board Platform : sp7731e

Operation : Flash Firmware [ v2.05 ]

Setting : Update NVRAM : False
Setting : Force NVRAM : False
Setting : Update PMT : True

1. Power off device, wait 10-15 seconds
2. Press and hold BooKey ( 1 : BOTH VOL , 2 : VOL+ , 3 : VOL- )
3. Insert cable in device!

Wait for device ...

Device Connected!
BootVersion : SPRD3
Boot : PAC : A14-SA215-8.1-OP-V031-20190301.pac
Sending Init Boot ...
Boot sent!
Kick FDL ...
BootVersion : Spreadtrum Boot Block version 1.1
Protocol setup ...
Port speed : 921600
Sending Flash Boot ...
Boot sent!
Kick FLASH FDL ...
FDL : Control transfered!

Boot Done!

PMTMng : Load PMT
PMTMng : 0x20
PMTMng : Update PMT Ok!

CODE : prodnv.img
ERASE : UBOOT
UBOOT : u-boot-spl-16k-sign.bin
CODE : vbmeta-sign.img
CODE : SC9600_pike2_pubcp_PLD_base_nv_modem.dat
CODE : delta_nv.bin
CODE : PIKE2_DM_DSP.bin
CODE : pike2_cm4.bin
CODE : gnssbdmodem.bin
CODE : gnssmodem.bin
CODE : PM_pike2_cm4.bin
CODE : boot.img
CODE : recovery.img
FSIMG : system.img
FSIMG : userdata.img
CODE : logo.bmp
CODE : logo.bmp
FSIMG : cache.img
FSIMG : vendor.img
ERASE : W_RUNTIMENV1
ERASE : MISC
CODE : tos-sign.bin
CODE : sml-sign.bin
UBOOT : u-boot-sign.bin
FSIMG : persist.img
Flashing finished!
Reconnect Power/Cable!


Done!
Elapsed: 00:08:51


PLEASE HELP ME FIX THIS PROBLEM

THANKS FOR ADVANCE
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Old 08-02-2020, 08:53   #2 (permalink)
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Update with NVM enabled in settings too.
Check result.

Backup NV , try reflash with forced NVM update and check result. Restore your NV backup after.

Make sure first about device not became hot and power consumption in power on condition is okay, before reflash it.
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