transfer old activations to new dongle - GSM-Forum

..::liragsm::.. · 08-05-2021, 14:10

hi support team , recently i had a problem while updating the card wich make it for some reason impo to read ever again ,
after contanting you guys and trying all the solutions and non of them worked u said that i have to buy a new dongle and transfer the old activations to it
its been almost a mounth now .
i just got my new dongle
how can i transfer my old activations ?
please my repair shop is closed until i fix this
clients are going crazy i need help as soon as possible
thank you support team

Quote:

Originally Posted by InfinityHelp

Smart-Card S/N 0811DD8C is from year 2005, it's 16 years old.

Try to connect Dongle to another PC
Try to insert Smart-Card into another Card-Reader or Box

If problem still exist:
- Remove Smart-Card from Card-Reader
- Clean Smart-Card contacts
- Try to use hot air gun and heat Smart-Card
- Insert Smart-Card back to Card-reader

If problem still exist this means it's a hardware problem and you should buy new Dongle.

If you will get new dongle we can transfer activations from old dongle to new one.

arfaoui608067 · 08-05-2021, 16:25

Poste ur old dongle serials and new dongle serials

..::liragsm::.. · 08-06-2021, 05:28

Quote:

Originally Posted by arfaoui608067

Poste ur old dongle serials and new dongle serials

can i send them to u on pm ?

YellowBoss · 08-06-2021, 08:11

Quote:

Originally Posted by ..::liragsm::..

can i send them to u on pm ?

Why do you want to send your dongle S/N to someone?
Only support team can do transfer.

YellowBoss · 08-06-2021, 08:12

Quote:

Originally Posted by ..::liragsm::..

hi support team , recently i had a problem while updating the card wich make it for some reason impo to read ever again ,
after contanting you guys and trying all the solutions and non of them worked u said that i have to buy a new dongle and transfer the old activations to it
its been almost a mounth now .
i just got my new dongle
how can i transfer my old activations ?
please my repair shop is closed until i fix this
clients are going crazy i need help as soon as possible
thank you support team

What is the new dongle S/N?

..::liragsm::.. · 08-06-2021, 09:08

Quote:

Originally Posted by YellowBoss

What is the new dongle S/N?

about the sn i didnt focus on his title at first but then ive changed my mind anyway
here u go the new sn
47E08A52

YellowBoss · 08-06-2021, 09:19

Done
Update 47E08A52 with DongleManager now

..::liragsm::.. · 08-06-2021, 10:19

Quote:

Originally Posted by YellowBoss

Done
Update 47E08A52 with DongleManager now

update sucsess
i tryed to open best it ask me to register the sn with user name and email
after inserting the info it stucked on " not responding "

YellowBoss · 08-06-2021, 12:00

Quote:

Originally Posted by ..::liragsm::..

update sucsess
i tryed to open best it ask me to register the sn with user name and email
after inserting the info it stucked on " not responding "

firewall and/or antivirus

..::liragsm::.. · 08-06-2021, 12:37

Quote:

Originally Posted by YellowBoss

firewall and/or antivirus

they are desabled , both

YellowBoss · 08-06-2021, 13:49

Quote:

Originally Posted by ..::liragsm::..

they are desabled , both

ok, good. Now run exe again and be sure that Internet is ok and firewall and antivirus are disabled both
Is it Ok now?

08-05-2021, 16:25	#2 (permalink)
arfaoui608067 No Life Poster Join Date: Jan 2009 Location: GSM Age: 44 Posts: 1,923 Member: 940222 Status: Offline Thanks Meter: 439	Poste ur old dongle serials and new dongle serials

08-06-2021, 09:19	#7 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,458 Member: 1043909 Status: Offline Thanks Meter: 60,926	Done Update 47E08A52 with DongleManager now