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Old 03-01-2010, 13:47   #1 (permalink)
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My infinity Box cant log into download site.


My infinity Box cant log into download site.
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Old 03-01-2010, 14:37   #2 (permalink)
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Quote:
Originally Posted by lemonboy4ng View Post
My infinity Box cant log into download site.
Hello,

How to fix problems with support area:

1. Try to login in support area again
2. Read error messages very carefully and follow by advices that you can see in support area
3. Try to login in another support area mirror
4. Read error messages very carefully and follow by advices that you can see in support area

If you are sure that you have read and understand everything that was written in support area well but problem still exist please, follow the next instruction:

1. Run DongleManager
2. Make "Read S/N" operation
3. Copy text with full dongle details from DongleManager and send dongle details (and detailed problem description) to
[email protected] so we will be able to check what is wrong.

Don't forget to include in your mail detailed information what is the problem with your dongle.
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Old 03-01-2010, 14:43   #3 (permalink)
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pls help me when i m trying 2 open the software is shows dongle not found.. how can i solve this problem..:S

Br
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Old 03-01-2010, 14:54   #4 (permalink)
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Quote:
Originally Posted by Kafi_ctg1 View Post
pls help me when i m trying 2 open the software is shows dongle not found.. how can i solve this problem..:S

Br
This means that you did not connected box to PC or did not installed drivers well.

What was happend that box stop to work ?
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