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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 12-26-2019, 10:52   #1 (permalink)
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lava iris 88 privacy protection fail


hello sir lava iris have privacy protection lock but software says

Privacy lock not set


here are logs


Infinity-Box [ Chinese Miracle ] MediaTek Service Module [ MTK ] v2.07

Load IDBase v124106 Ok!


Operation : Identify [ v2.07 ]

1. Make sure device is powered off. Power off, if need. Wait 20 seconds after
2. Insert USB cable in phone
Waiting for device connection ...

PTFN : MediaTek USB Port_V1632 (COM15)
MODE : BOOTROM
PORT : 15
Waiting BOOT ack ...
BROM : Skip ACK verify
BROM : Init BROM
BROM init passed!
CHIP : MT6739 , SBID : 0x8A00 , HWVR : 0xCB00 , SWVR : 0x0002
TYPE : MODERN RAPHAEL
BROM : SecLevel : 0x00000000
BROM : SecMode : PLAIN [+PRL]
BROM : BOOTROM
MODE : Lava : Iris 88 | Manual : Disabled
AGENT : Look for suitable BootChain in DA ...
AGENT : DA_PL.bin

AGENT : Selected AGENT doesn't have required configuration!
Check and select CORRECT SETTINGS for your device!

Reconnect Power/Cable!


Operation : Identify [ v2.07 ]

1. Make sure device is powered off. Power off, if need. Wait 20 seconds after
2. Insert USB cable in phone
Waiting for device connection ...

PTFN : MediaTek USB Port_V1632 (COM15)
MODE : BOOTROM
PORT : 15
Waiting BOOT ack ...
BROM : Skip ACK verify
BROM : Init BROM

Error : Fail to init protocol!
Remove battery, cable. Check cable/connection/driver! Check SW hint! Repeat operation!

Reconnect Power/Cable!


Operation : Reset PrivacyLock [ v2.07 ]

1. Make sure device is powered off. Power off, if need. Wait 20 seconds after
2. Insert USB cable in phone
Waiting for device connection ...


Device not found!
Check cable, battery, connection and drivers!

Reconnect Power/Cable!


Operation : Identify [ v2.07 ]

1. Make sure device is powered off. Power off, if need. Wait 20 seconds after
2. Insert USB cable in phone
Waiting for device connection ...

PTFN : MediaTek USB Port_V1632 (COM15)
MODE : BOOTROM
PORT : 15
Waiting BOOT ack ...
BROM : Skip ACK verify
BROM : Init BROM
BROM init passed!
CHIP : MT6739 , SBID : 0x8A00 , HWVR : 0xCB00 , SWVR : 0x0002
TYPE : MODERN RAPHAEL
BROM : SecLevel : 0x00000000
BROM : SecMode : PLAIN [+PRL]
BROM : BOOTROM
MODE : 0_base : BASE_v1944 | Manual : Disabled
AGENT : Look for suitable BootChain in DA ...
AGENT : MTK_AllInOne_DA.bin
AGENT : Found MT6739
AGENT : MTK_DOWNLOAD_AGENT
BROM : Sending 1st DA ...
BROM : DA sent
BROM :Transfer control to DA ...
DA : AGENT started!
DA : SYNC
DA : MODE : BROM
DA : EXT_RAM NOT initialized!
EMI : DEV : INFINITY
EMI : SRC : INFINITY-BOX_INTERNAL_EMIDB_v0
EMI : CNT : 0004
EMI : Init EMI from INTERNAL DB
EMI : EXT_RAM CFG Passed!
DA : BOOT to 2nd DA ...
DA : 2ND stage confirmed!
DA : SYNC with DA passed!
DA : Receiving HW info

SRAM: 0x00020000 [ 128.00 KB ]
DRAM: 0x80000000 [ 2.00 GB ]

EMMC: 150100514536334D42035FC56696581
EMMC: VEN : SAMSUNG | OEM : 01 | DEV : QE63MB
EMMC:
BOOT1 : 0x00400000 [ 4.00 MB ]
BOOT2 : 0x00400000 [ 4.00 MB ]
RPMB : 0x00400000 [ 4.00 MB ]
USER : 0x3A3E00000 [ 14.56 GB ]

CHIP : MT6739 , SBID : 0x8A00 , HWVR : 0xCB00 , SWVR : 0x0000 , EVOL : 0x0000

RNID : D56FC110C790C6B2BDD11CD7C81D9AA7

DA : USB : HIGH-SPEED

Boot done!

Patch Level : O11019
Display ID : LAVA_iris88_2_16_S227_INT_18F11
Ver. CodeName : REL
Ver. Release : 8.1.0
Sec. Patch : 2018-04-05
Build Time : 1528722691
Product Model : iris88
Product Brand : LAVA
Product Name : iris88
Product Device : iris88
Product Manfct : LAVA
Product Info : iris88
Product Board : lava6739_32_op63
Board Platform : mt6739

USERDATA : ENCRYPTED


STORAGE : LifeStatus : OK!

Done!
Elapsed: 00:00:16

Operation : Reset PrivacyLock [ v2.07 ]

1. Make sure device is powered off. Power off, if need. Wait 20 seconds after
2. Insert USB cable in phone
Waiting for device connection ...

PTFN : MediaTek USB Port_V1632 (COM15)
MODE : BOOTROM
PORT : 15
Waiting BOOT ack ...
BROM : Skip ACK verify
BROM : Init BROM
BROM init passed!
CHIP : MT6739 , SBID : 0x8A00 , HWVR : 0xCB00 , SWVR : 0x0002
TYPE : MODERN RAPHAEL
BROM : SecLevel : 0x00000000
BROM : SecMode : PLAIN [+PRL]
BROM : BOOTROM
MODE : 0_base : BASE_v1944 | Manual : Disabled
AGENT : Look for suitable BootChain in DA ...
AGENT : MTK_AllInOne_DA.bin
AGENT : Found MT6739
AGENT : MTK_DOWNLOAD_AGENT
BROM : Sending 1st DA ...
BROM : DA sent
BROM :Transfer control to DA ...
DA : AGENT started!
DA : SYNC
DA : MODE : BROM
DA : EXT_RAM NOT initialized!
EMI : DEV : INFINITY
EMI : SRC : INFINITY-BOX_INTERNAL_EMIDB_v0
EMI : CNT : 0004
EMI : Init EMI from INTERNAL DB
EMI : EXT_RAM CFG Passed!
DA : BOOT to 2nd DA ...
DA : 2ND stage confirmed!
DA : SYNC with DA passed!
DA : Receiving HW info

SRAM: 0x00020000 [ 128.00 KB ]
DRAM: 0x80000000 [ 2.00 GB ]

EMMC: 150100514536334D42035FC56696581
EMMC: VEN : SAMSUNG | OEM : 01 | DEV : QE63MB
EMMC:
BOOT1 : 0x00400000 [ 4.00 MB ]
BOOT2 : 0x00400000 [ 4.00 MB ]
RPMB : 0x00400000 [ 4.00 MB ]
USER : 0x3A3E00000 [ 14.56 GB ]

CHIP : MT6739 , SBID : 0x8A00 , HWVR : 0xCB00 , SWVR : 0x0000 , EVOL : 0x0000

RNID : D56FC110C790C6B2BDD11CD7C81D9AA7

DA : USB : HIGH-SPEED

Boot done!


Backup sensetive data [ 10 ]
Backup path : Backup\MT6739__D56FC110C790C6B2BDD11CD7C81D9AA7\
[0] Read : PRELOADER
Backup done!

INFO : PrivacyLock not set!

Done!
Elapsed: 00:00:17

Reconnect Power/Cable!
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Old 12-26-2019, 15:47   #2 (permalink)
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Hello,
try to full factory reset and try again
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