LG G4 read backup failed
 

Dear sir,

This is my 2nd phone read sw error any expert here to solve this.
i also set this file LGM_report.log to support but can not sole the
fault.



Card found : BD7CE55E , v0135
Infinity-Box LG Service Tool [ LGS ] v1.0

Operation : Read Firmware [ v1.0 ]

1. Power Off Phone , Remove battery , Insert back
2. PRESS and HOLD VOLUME UP KEY!
3. Insert USB cable, wait until Download mode screen will appear

Wait for phone...
Connection opened successfully!
Waiting for loader ...
Handshake passed!
Collect info...
Prepare passed, mode 0x01
Boot done!

DevInfo : MSM8992__LG-H810__H81020n__V20n__AOSv6.0__LGH810AT-00-V20n-ATT-US-JAN-18-2016-ARB02+0

ReportFile : C:\InfinityBox\LGS\LGM_report.log
Send report to mail : [email protected] with title "LGFW" !

Info : Device is not supported yet!
Send log and report.log (if exists) to support! Include device info also!

Reconnect Power/Cable!