login error

[hvalero2001]

@InfinitySupport while trying to enter the area of support I reported my browser "time out". Draw the attention of the host by changing the ip, told me:

Instead of being. For example: http://www.infinity-box.com/download/index.php shows me http://72.167.127..183/download/index.php

I will be going on something? Thank you

[hvalero2001]

Pleases support helpme. thx

[hvalero2001]

This is a tracer to the site

# traceroute 72.167.127.183
traceroute to 72.167.127.183 (72.167.127.183), 30 hops max, 40 byte packets
1 proxy.sime.cu (172.16.0.1) 0.265 ms 0.209 ms 0.176 ms
2 router.sime.cu (200.55.154.193) 0.521 ms 0.511 ms 0.492 ms
3 192.168.208.221 (192.168.208.221) 649.023 ms 650.627 ms 652.262 ms
4 192.168.254.228 (192.168.254.228) 653.895 ms 655.530 ms 657.143 ms
5 200.0.16.195 (200.0.16.195) 658.778 ms 660.412 ms 662.047 ms
6 200.0.16.77 (200.0.16.77) 663.683 ms 716.881 ms 718.505 ms
7 80.255.62.77 (80.255.62.77) 1223.697 ms 1224.635 ms 1226.243 ms
8 mtn-rt001.ge-1-3-0.3.globalconnex.net (80.255.60.129) 1227.900 ms 1176.144 ms 1176.776 ms
9 * mcl-rt001.so-0-2-0.0.globalconnex.net (80.255.35.185) 1227.700 ms 1228.145 ms
10 ge-6-8.car2.Washington1.Level3.net (4.79.17.53) 1228.159 ms * 1226.488 ms
11 vlan69.csw1.Washington1.Level3.net (4.68.17.62) 1226.488 ms 1226.053 ms 1223.054 ms
12 ae-61-61.ebr1.Washington1.Level3.net (4.69.134.129) 1219.841 ms 1198.474 ms 1199.141 ms
13 ae-2.ebr3.Atlanta2.Level3.net (4.69.132.85) 1252.197 ms * 1211.498 ms
14 ae-7.ebr3.Dallas1.Level3.net (4.69.134.21) 1264.603 ms 1269.501 ms 1269.553 ms
15 ae-83-83.csw3.Dallas1.Level3.net (4.69.136.162) 1208.257 ms ae-63-63.csw1.Dallas1.Level3.net (4.69.136.154) 1267.882 ms ae-73-73.csw2.Dallas1.Level3.net (4.69.136.158) 1261.282 ms
16 ae-81-81.ebr1.Dallas1.Level3.net (4.69.136.129) 1257.990 ms ae-91-91.ebr1.Dallas1.Level3.net (4.69.136.133) 1242.997 ms ae-61-61.ebr1.Dallas1.Level3.net (4.69.136.121) 1243.072 ms
17 ae-8-8.car1.Phoenix1.Level3.net (4.69.133.29) 1262.081 ms * 1260.377 ms
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[InfinitySupport]

Hello,

Try to use another support area mirror. We have 3 (three) support area mirrors.

[hvalero2001]

Originally Posted by InfinitySupport

Hello,

Try to use another support area mirror. We have 3 (three) support area mirrors.

Besides this www.infinity-box.com and this www.infinity-box.biz, what else?

[hvalero2001]

thanks already solved

[InfinitySupport]

Originally Posted by hvalero2001

thanks already solved

Glad to hear about good results.