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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 02-23-2021, 12:06   #16 (permalink)
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Quote:
Originally Posted by Kazimov View Post
Dongle can't be found:
Error when listing readers
SmartCard API error #2148532270
Cannot find a smart card reader.
What is the S/N of your card ?
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Old 02-25-2021, 07:59   #17 (permalink)
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67DD2930 Sn infinty best cm2
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Old 02-25-2021, 12:11   #18 (permalink)
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Quote:
Originally Posted by Kazimov View Post
67DD2930 Sn infinty best cm2
Do you have another Infinity dongle ?
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Old 06-25-2022, 09:32   #19 (permalink)
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infinity nokia best dongle
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Old 06-25-2022, 09:48   #20 (permalink)
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my infinity box main cm 2 dongle mising
how can move activation on other infinity box dongle
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Old 06-26-2022, 11:36   #21 (permalink)
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Quote:
Originally Posted by raajaa View Post
my infinity box main cm 2 dongle mising
how can move activation on other infinity box dongle
Hi,
What is the old S/N?
What is the new S/N?
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Old 06-27-2022, 07:15   #22 (permalink)
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I have infinity best dongle
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Old 06-27-2022, 14:47   #23 (permalink)
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Quote:
Originally Posted by raajaa View Post
I have infinity best dongle
What is the old S/N?
What is the new S/N?
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Old 06-27-2022, 17:13   #24 (permalink)
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What is the old S/N 3C0FF4AF
What is the new S/N 6BFB756A
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Old 06-29-2022, 06:28   #25 (permalink)
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#24 (permalink)
raajaa
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Thank



What is the old S/N 3C0FF4AF
What is the new S/N 6BFB756A
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Old 06-29-2022, 09:02   #26 (permalink)
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S/N 6BFB756A is from year 2013. Are you sure it works well?
Update it now with Infinity DongleManager to test is it works or not and let me know about results.
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Old 06-29-2022, 17:09   #27 (permalink)
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=== DongleManager [Infinity] v1.91 [6/29/2022 9:37:58 PM] ===
Box/Dongle type selected: Infinity [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0002756A08771292
Box/Dongle found: Infinity [BEST]
Reading...
Serial No (S/N): 6BFB756A
Firmware version: 0122.02
=== Started: 6/29/2022 9:37:59 PM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0007] No update available
Why?
1.Smart-Card has latest firmware version. Update is not required.
OR
2.Support period is expired, check it here - https://www.infinity-box.com/doc/?r=17
If support expired contact to any seller and renew - https://www.infinity-box.com/buy/
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Old 07-01-2022, 11:45   #28 (permalink)
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Please solve my problem sur
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Old 07-01-2022, 13:12   #29 (permalink)
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=== DongleManager [Infinity] v1.91 [7/1/2022 6:08:23 PM] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 000114D921F34082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 2C3014D9
Firmware version: 0151.02
=== Started: 7/1/2022 6:08:24 PM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0007] No update available
Why?
1.Smart-Card has latest firmware version. Update is not required.
OR
2.Support period is expired, check it here - https://www.infinity-box.com/doc/?r=17
If support expired contact to any seller and renew - https://www.infinity-box.com/buy/


help me infinity team ..............s
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Old 07-02-2022, 08:44   #30 (permalink)
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Join Date: Dec 2006
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DongleManager [Infinity] v1.91 [6/29/2022 9:37:58 PM] ===
Box/Dongle type selected: Infinity [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0002756A08771292
Box/Dongle found: Infinity [BEST]
Reading...
Serial No (S/N): 6BFB756A
Firmware version: 0122.02
=== Started: 6/29/2022 9:37:59 PM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer: [0007] No update available
Why?
1.Smart-Card has latest firmware version. Update is not required.
OR
2.Support period is expired, check it here - https://www.infinity-box.com/doc/?r=17
If support expired contact to any seller and renew - https://www.infinity-box.com/buy/
Please solve my problem
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