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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 06-23-2020, 09:44   #1 (permalink)
Freak Poster
 
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MeanIT K7 Kids RK3126C FRP OK BUT STILL LOCKED


Where is problem?

Log is here:

----- > Phone/Tablet :
1. Power Off device
2. PRESS and HOLD BOTH VOLUME KEYS!
3. Insert USB cable! Press 'POWER_ON' button for a few second!
----- > IoT/Box :
1. Reset device power
2. PRESS and HOLD 'RESET' KEY!
3. Insert OTG/USB cable! Press 'POWER_ON' button for a few second!

Wait for device ...
Device Connected!
Interface test : Passed
Device mode : 0x0100

Machine : RK312X
Device : RK3126C
ExtInfo : 7.0.0

SoC CPU : 312A

Flash CSx : 0x00
Flash Type : 2C646456A5 [ NAND ]
Flash Vend : MICRON
Flash Size : 0x000000020D000000 ( 8,20 GiB )
Flash Info : 6291456/12288/32/60/1

Connect Ok!

Remove FRP 0 ...
FRP removed!
Wiping UserData ...
Wipe DATA Ok!

Done!
Elapsed: 00:00:03
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Old 06-25-2020, 09:04   #2 (permalink)
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Hi,
Do you see any changes with the message at phone screen after the operation ?
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Old 06-25-2020, 10:20   #3 (permalink)
Freak Poster
 
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No it is the same and tablet is still conected to wifi after frp and reset
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Old 06-25-2020, 11:53   #4 (permalink)
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What is the exe version do you use ? (I don't see version number at log)
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Old 06-25-2020, 12:09   #5 (permalink)
Freak Poster
 
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Infinity-Box RockChip Service Tool [RKT] v2.02
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Old 06-25-2020, 12:13   #6 (permalink)
Freak Poster
 
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When I try older version I get this:

Operation : Reset Settings [ v2.01 ]

----- > Phone/Tablet :
1. Power Off device
2. PRESS and HOLD BOTH VOLUME KEYS!
3. Insert USB cable! Press 'POWER_ON' button for a few second!
----- > IoT/Box :
1. Reset device power
2. PRESS and HOLD 'RESET' KEY!
3. Insert OTG/USB cable! Press 'POWER_ON' button for a few second!

Wait for device ...
Device Connected!
Device connection test not passed! Breaking!
Probably you boot device in wrong mode!


Device not found!
Remove battery, cable. Check cable and connection. Repeat operation!
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Old 06-25-2020, 12:20   #7 (permalink)
Freak Poster
 
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Operation : Reset Settings [ v2.02 ]

----- > Phone/Tablet :
1. Power Off device
2. PRESS and HOLD BOTH VOLUME KEYS!
3. Insert USB cable! Press 'POWER_ON' button for a few second!
----- > IoT/Box :
1. Reset device power
2. PRESS and HOLD 'RESET' KEY!
3. Insert OTG/USB cable! Press 'POWER_ON' button for a few second!

Wait for device ...
Device Connected!
Interface test : Passed
Device mode : 0x0100

Machine : RK312X
Device : RK3126C
ExtInfo : 7.0.0

SoC CPU : 312A

Flash CSx : 0x00
Flash Type : 2C646456A5 [ NAND ]
Flash Vend : MICRON
Flash Size : 0x000000020D000000 ( 8,20 GiB )
Flash Info : 6291456/12288/32/60/1

Connect Ok!

Remove FRP 0 ...
FRP removed!
Wiping UserData ...
Wipe DATA Ok!

Done!
Elapsed: 00:00:03
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Old 06-25-2020, 12:21   #8 (permalink)
Freak Poster
 
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Here is readed flash file from tablet

RK3126C__meanIT__meanIT_K7__7.1.2__IntelkomK7V0.2_ _NHG47K__rk3126c
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Old 06-26-2020, 14:06   #9 (permalink)
Freak Poster
 
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With older drivers it is working with version 2.01 but same, frp done ok but still locked
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Old 06-26-2020, 16:01   #10 (permalink)
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It looks like need to wait the next software release, programmers informed about your device, check is in progress
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Old 06-26-2020, 17:17   #11 (permalink)
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Quote:
Originally Posted by DragonTail View Post
With older drivers it is working with version 2.01 but same, frp done ok but still locked
Try hard reset in recovery....i hade a similar problem.....
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Old 06-27-2020, 10:15   #12 (permalink)
Freak Poster
 
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I already tried hard reset before unlock and after unlock and still locked
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