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09-12-2020, 08:40 | #2 (permalink) |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Hello, STEP 1: open folder C:\InfinityBox\CM2MT2\ or C:\InfinityBox\CM2SP2\ STEP 2: find file fault.bin STEP 3: upload file to https://mega.nz/ and post link here OR STEP 3: send file to support via e-mail - https://www.infinity-box.com/contact/ |
09-14-2020, 16:46 | #4 (permalink) |
No Life Poster Join Date: Jan 2017 Location: Jamaica
Posts: 720
Member: 2673816 Status: Offline Thanks Meter: 612 | no antivirus install...no fault.bin shown in folder...when i try open software shows infinty logo then software doesn't open...could it be tool need to be license? |
09-14-2020, 18:50 | #5 (permalink) |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | If you do not see any error message it means your PC has some kind of antivirus (or Defender) running. Also it may be some kind of software installed that gives a conflict. STEP 1: Download and run Sysinternals Process Explorer - https://download.sysinternals.com/fi...ssExplorer.zip STEP 2: Run procexp64.exe STEP 3: go to menu File -> Save STEP 4: Save file STEP 5: Copy/paste file content here |
09-15-2020, 22:10 | #8 (permalink) |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | step-by-step instruction for you created - https://forum.gsmhosting.com/vbb/f29...t-run-2855041/ |
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