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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 03-08-2020, 12:46   #1 (permalink)
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Mobile Name Digit 4G it's by Mobilink Jazz company


Problem is that if we use in 1st slot sim

Mobilink Jazz sim.

So we can use other network sim in slot two also. It's default by Mobilink Jazz Company.


If don't use (Mobilink Jazz) sim in slot 1st.

So we can't use any other sim even in slot two and one.

It's giving message on screen please insert valid sim of Mobilink Jazz

If see in setting sim card manager

Message like this

Sim locked phone.

****************************/view/7x0jv...064_n.jpg/file

Operation : SP Unlock [ v2.09 ]
Mode : META

1. Make sure device is powered off. Power off, if need. Wait 20 seconds after
2. Insert USB cable in phone
Waiting for device connection ...

PTFN : MediaTek PreLoader USB VCOM_V1632 (Android) (COM21)
MODE : PRELOADER PORT
PORT : 21
Waiting BOOT ack ...
PRELOADER : ACK confirmed!
INIT : META confirmed!

Boot done!

AP_CHIP : MT6739,S01
AP_SWTM : 2020年 01月 08日 星期三 10:35:52 CST
AP_SWVR : alps-mp-k0.kaios.mp2-V1.6_P11
MD_CHIP : MT6739
MD_SWVR : FISE6731_KAIS_S_E_K_HW

IMEI[1] : 35475xxx
ID0 : Lock : Not Locked | MNC : 0 | CNT : 5 | CODE : 12345678
ID1 : Lock : Not Locked | MNC : 0 | CNT : 5 | CODE : 56781234
ID2 : Lock : Not Locked | MNC : 0 | CNT : 5 | CODE : 33334444
ID3 : Lock : Not Locked | MNC : 0 | CNT : 5 | CODE : 33334444
ID4 : Lock : Not Locked | MNC : 0 | CNT : 5 | CODE : 55556666
ID5 : Lock : Not Locked | MNC : 0 | CNT : 5 | CODE : 77778888
ID6 : Lock : Not Locked | MNC : 0 | CNT : 5 | CODE : 99990000
SPLock Info : Not locked!

IMEI[2] : 35475xxx
ID0 : Lock : Not Locked | MNC : 0 | CNT : 5 | CODE : 12345678
ID1 : Lock : Not Locked | MNC : 0 | CNT : 5 | CODE : 56781234
ID2 : Lock : Not Locked | MNC : 0 | CNT : 5 | CODE : 33334444
ID3 : Lock : Not Locked | MNC : 0 | CNT : 5 | CODE : 33334444
ID4 : Lock : Not Locked | MNC : 0 | CNT : 5 | CODE : 55556666
ID5 : Lock : Not Locked | MNC : 0 | CNT : 5 | CODE : 77778888
ID6 : Lock : Not Locked | MNC : 0 | CNT : 5 | CODE : 99990000
SPLock Info : Not locked!


Done!

Elapsed: 00:01:18

Unlock log and phone is still locked by other network.
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Old 03-08-2020, 13:51   #2 (permalink)
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That mean it locked by APP level.
Need check FW dump.
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Old 03-08-2020, 14:34   #3 (permalink)
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Sir Frimware already uploaded on support area.


Operation: Upload
File: C:\Users\Desktop\MT6739__alps__Digit4G__4.4.2__KOT 4 9H__Digit4G.7z
Authentication...
Initialization...
3/2/2020: 22:02:20: Upload file 147.30 Mb
3/2/2020: 22:02:22: Uploading 147.30 Mb...
3/2/2020: 22:10:31: Finished
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Old 03-09-2020, 01:20   #4 (permalink)
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Sir jayDi Need to check this too
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Old 04-11-2020, 14:56   #5 (permalink)
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it seems JAZZ have few Step Authentication.
1. network Lock (mobilink will blacklist ur IMEI If u do not Recharge ur Bundle on the attached Sim Card)
2. Inside APP authentication. if Handset is not getting the Jazz network it will not let u Operate Any Sim Slot.
3. there is 1 more Lock which is that its not lettting u use Sim B without SIM A active (Locked to Jazz Network)


GSM Sindh did u tried to Change IMEI?

i need some tool to change MY DIGIT4g IMEI # i have 1 old set which imei i want to replace it with. bcoz right now my handset is LOCKED ON JAZZ NETWORK and after several complain they are not unlocking it. i dont know whats wrong with them. so now i decided to go for Unlock IMEI Change. and then i think KAIOS need to be check where it is Using authentication of Jazz network in Sim 1 and Connect to SIM 2.



if u can share me tools and driver required to install.

Thanks in advance.


Quote:
Originally Posted by GSM SINDH View Post
Problem is that if we use in 1st slot sim

Mobilink Jazz sim.

So we can use other network sim in slot two also. It's default by Mobilink Jazz Company.


Unlock log and phone is still locked by other network.
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Old 04-12-2020, 17:10   #6 (permalink)
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Quote:
Originally Posted by saquu View Post
it seems JAZZ have few Step Authentication.
1. network Lock (mobilink will blacklist ur IMEI If u do not Recharge ur Bundle on the attached Sim Card)
2. Inside APP authentication. if Handset is not getting the Jazz network it will not let u Operate Any Sim Slot.
3. there is 1 more Lock which is that its not lettting u use Sim B without SIM A active (Locked to Jazz Network)


GSM Sindh did u tried to Change IMEI?

i need some tool to change MY DIGIT4g IMEI # i have 1 old set which imei i want to replace it with. bcoz right now my handset is LOCKED ON JAZZ NETWORK and after several complain they are not unlocking it. i dont know whats wrong with them. so now i decided to go for Unlock IMEI Change. and then i think KAIOS need to be check where it is Using authentication of Jazz network in Sim 1 and Connect to SIM 2.



if u can share me tools and driver required to install.

Thanks in advance.

You can change imei of this phone if you have cm2 dongle and software version 2.08 or 2.09.

For network unlock.
To use another sim I think you can't do it.
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Old 06-19-2020, 06:18   #7 (permalink)
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Jazz 4g Digit Hard Rest

https://www.youtube.com/watch?v=GVHzSK4l6wY
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