Motorola XT 1085 flash issue
 

Dear support

I get picture on Motorola after flashing ,please how to fix it

Kindly post complete operation log for help.

sorry here is the picture i have on screen

motorola xt1085 flash
 

thanks sorry for my last post
here is log

phone just display chinnees and at end i can read www.motorola.com/unlockbootloader


Card found : 21B1154E , v0145
Infinity-Box Android Service Tool [AST] v1.03

Load from : E:\3-Motorola\XT1085\VICTARA_RETCN_XT1085_5.0.2_LXE22.9 2-17_cid11_CFC.xml.zip

BUILD REQUEST INFO:
SW Version: victara_retcn-user 5.0.2 LXE22.92-17 17 release-keysMSM8974BP_4170.253.08.39.01R
MBM Version: 60.12
Modem Version: MSM8974BP_4170.253.08.39.01R
FSG Version: FSG-8974-08.112
Build Fingerprint: motorola/victara_retcn/victara:5.0.2/LXE22.92-17/17:user/release-keys

VERSION INFO FOUND UNDER 'ABOUT PHONE' SCREEN:
System Version: 22.31.17.victara_retcn.retcn.en.CN
Model number: Moto X
Android Version: 5.0.2
Baseband Version: MSM8974BP_4170.253.08.39.01R
Build Number: LXE22.92-17
Build Date: Fri Jan 23 19:57:27 PST 2015

ProgramDefinition files found! Loading bundle ...

Load Ok!

Operation : Flash [ v1.03 ]
FlashFile : E:\3-Motorola\XT1085\VICTARA_RETCN_XT1085_5.0.2_LXE22.9 2-17_cid11_CFC.xml.zip

Selected NormalFlash mode definition!
Pre-Flash verification passed!

Waiting for device in fastboot mode ...

1. Power off device. Press and hold 'VOL DOWN' button
2. Insert USB cable, hold button until device will be found!

Connect Ok!

Incompatible SW version for this device!
Break flashing!

Load from : E:\3-Motorola\XT1085\VICTARA_RETCN_XT1085_5.0.2_LXE22.9 2-17_cid11_CFC.xml.zip

BUILD REQUEST INFO:
SW Version: victara_retcn-user 5.0.2 LXE22.92-17 17 release-keysMSM8974BP_4170.253.08.39.01R
MBM Version: 60.12
Modem Version: MSM8974BP_4170.253.08.39.01R
FSG Version: FSG-8974-08.112
Build Fingerprint: motorola/victara_retcn/victara:5.0.2/LXE22.92-17/17:user/release-keys

VERSION INFO FOUND UNDER 'ABOUT PHONE' SCREEN:
System Version: 22.31.17.victara_retcn.retcn.en.CN
Model number: Moto X
Android Version: 5.0.2
Baseband Version: MSM8974BP_4170.253.08.39.01R
Build Number: LXE22.92-17
Build Date: Fri Jan 23 19:57:27 PST 2015

ProgramDefinition files found! Loading bundle ...

Load Ok!

Operation : Flash [ v1.03 ]
FlashFile : E:\3-Motorola\XT1085\VICTARA_RETCN_XT1085_5.0.2_LXE22.9 2-17_cid11_CFC.xml.zip

Selected NormalFlash mode definition!
Pre-Flash verification passed!

Waiting for device in fastboot mode ...

1. Power off device. Press and hold 'VOL DOWN' button
2. Insert USB cable, hold button until device will be found!

Connect Ok!

Incompatible SW version for this device!
Break flashing!

Operation : Identify [ v1.03 ]

Waiting for device in fastboot mode ...

1. Power off device. Press and hold 'VOL DOWN' button
2. Insert USB cable, hold button until device will be found!

Connect Ok!

Main Info ============
CPU : MSM8974AC ES1.1
CID : 0x000B
IMEI : 353347063274821
UID : FF4151100B000000000000000000

Model Info ============
DevModel : XT1085
IntName : victara_cn

SW Info ============
DevSWVer : Blur_Version.23.221.5.victara_verizon.verizon.en.U S
DevQCVer : AU_LINUX_ANDROID_LNX.LA.3.5.1_RB1.04.04.02.048.045
BaseBand : MSM8974BP_42352118.21.09.20R VICTARA_RETCN_CUST
BootLDRv : 6020

HW Info ============
eMMCInfo : 32GB Sandisk REV=07 PRV=01 TYPE=57
DRAMInfo : 2048MB Elpida S8 SDRAM DIE=4Gb

Lock Info ============
BLUnlock : yes
WarrantyVoid : yes

Done!
Elapsed: 00:00:10

please some one can provide me the flash of this phone :o

Try this firmware:
XT1085_VICTARA_RETCN_5.1_LPES23.32-70-5_cid11_CFC.xml.zip

Also, try with RSD lite.