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Old 11-02-2008, 05:41   #1 (permalink)
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my account suspended "because try to update more than 100 times" ??


my account is suspended can't update dongle.....

i was send email to [email protected]

but the answer is :

Code:
Hello,
  
 Yes, it's suspended due to you have ignored all messages given by server and you have tried to attack our server more than 100 (one hundred) times.
so....what can i do ?
sorry sir...,i can't understand about many times for update.
i'm hopelles...,and just try...try...and try.

please sir..,give me sollutin.
i'm don't want my infinity+pin finder is dead.....
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Old 11-02-2008, 06:02   #2 (permalink)
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yes, i dont agree about suspended update....
why infinity team not give people solution with update warning when the box was active ?
like : " sorry, your box was update, and no update needed "
or in indonesia ( maaf, box anda sudah update, gak perlu katak katik lagi )


br
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Old 11-02-2008, 06:02   #3 (permalink)
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Quote:
Originally Posted by utuh View Post
my account is suspended can't update dongle.....

i was send email to [email protected]

but the answer is :

Code:
Hello,
 
 Yes, it's suspended due to you have ignored all messages given by server and you have tried to attack our server more than 100 (one hundred) times.
so....what can i do ?
sorry sir...,i can't understand about many times for update.
i'm hopelles...,and just try...try...and try.

please sir..,give me sollutin.
i'm don't want my infinity+pin finder is dead.....
LOL.
I think what they done is wright, you are doing gsm software and not inocent like a child.
wrong try for 100 times amazing.
but I also request to infinity support to give you one more chance.
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Old 11-02-2008, 07:55   #4 (permalink)
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Question

yes it is amazing,
and why u updgrading your dongle in about 100 times.
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Old 11-02-2008, 08:02   #5 (permalink)
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Quote:
Originally Posted by dj_t0t4l View Post
yes, i dont agree about suspended update....
why infinity team not give people solution with update warning when the box was active ?
like : " sorry, your box was update, and no update needed "
or in indonesia ( maaf, box anda sudah update, gak perlu katak katik lagi )


br

It looks like you are the person who never tried to read text given by Infinity-Box software.
Small request personally to you: make your Infinity-Box dongle upgrade right now and READ WHAT TEXT YOU WILL SEE !!!
Now I am waiting for your honest explanation about message givento you by server and by software.
DO IT NOW, all users must see the results !
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Old 11-02-2008, 08:05   #6 (permalink)
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Quote:
Originally Posted by utuh View Post
my account is suspended can't update dongle.....

i was send email to [email protected]

but the answer is :

Code:
Hello,
 
 Yes, it's suspended due to you have ignored all messages given by server and you have tried to attack our server more than 100 (one hundred) times.
so....what can i do ?
sorry sir...,i can't understand about many times for update.
i'm hopelles...,and just try...try...and try.

please sir..,give me sollutin.
i'm don't want my infinity+pin finder is dead.....

Ok, no problem.
We can give you one more try. In fact it's not so big difference, is it will be 100 or 101 times.
So you can try to make upgrade again and see results.

Be honest and make in this forum explanatyion WHY you have ignored all messages given by software.
Also do not forget to post here text that you will see in Donglemanager afetr your next upgrade try (number 101).

Do not forget to remove any kind of S/N etc. from your log.

We are waiting for your results, me and all users really interested to se results.
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Old 11-02-2008, 08:25   #7 (permalink)
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Yes Both you dj_t0t4l And utuh Post the results quickly We are waiting...................
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Old 11-02-2008, 08:26   #8 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Ok, no problem.
We can give you one more try. In fact it's not so big difference, is it will be 100 or 101 times.
So you can try to make upgrade again and see results.

Be honest and make in this forum explanatyion WHY you have ignored all messages given by software.
Also do not forget to post here text that you will see in Donglemanager afetr your next upgrade try (number 101).

Do not forget to remove any kind of S/N etc. from your log.

We are waiting for your results, me and all users really interested to se results.
No doubt infinity support always very kind to users and personaly i can guess they give a successfull chance this time for the sure.
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Old 11-02-2008, 08:28   #9 (permalink)
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thanks sir...,problem solved.
and thanks for fast reply.....

Code:
----------Process started: 2:23:23 PM----------
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: XXXXX, Firmware: 0110.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed.
Securing session...
Session secured ok
Upgrading dongle...
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
----------Process finished: 2:24:10 PM----------
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Old 11-02-2008, 10:13   #10 (permalink)
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Hello,

Good results !
My advice: if you will see any problems in future just contact to support instead of spend time in useless tries.
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Old 11-02-2008, 10:31   #11 (permalink)
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thanks to infinity team for the great help to ''utuh''
infinity is always the best ...
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Old 11-02-2008, 17:34   #12 (permalink)
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two thumbs for infinity support... verrrry professional!
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Old 11-02-2008, 18:15   #13 (permalink)
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Quote:
Originally Posted by utuh View Post
thanks sir...,problem solved.
and thanks for fast reply.....

Code:
----------Process started: 2:23:23 PM----------
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: XXXXX, Firmware: 0110.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed.
Securing session...
Session secured ok
Upgrading dongle...
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
----------Process finished: 2:24:10 PM----------

Well 100 tries is very very much ,so .
You didnt tell the reason of these tries
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Old 11-02-2008, 19:20   #14 (permalink)
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now y r post for log support whrer r y when try 100 time why y not ask before infinity hlpdesk????????
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