My Card is Dead after Update !!!! - GSM-Forum

LePilami · 10-25-2014, 20:11

Please help Me

this is the Log :

Code:

==== [25/10/2014 20:50:30] ====
Dongle Manager [Infinity Box] v1.53
Card type selected: inf
----------Process started: 25/10/2014 20:50:50----------
DongleManager version: 1.53
PC HWID: 6F1B7AF8D634F96F2C7F7D6F15816A91
Card-Reader: USB Smart Card Reader 0
Card type: inf
Locating server...
Server address found
Connecting to server
Server connection successfully established
S/N: 22F35873, Firmware: 0118.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Servicing card - Stage 1...
Stage 1 completed
Servicing card - Stage 2...
Stage 2 completed. Card serviced ok
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Card !
WAIT 3-4 minutes !
Last APDU: 50 sec
Applet upgrade ok
Checking Dongle Identification...

==== [25/10/2014 20:54:59] ====
Dongle Manager [Infinity Box] v1.53
Card type selected: inf
Dongle can't be found:
Card with specified AID not found
Card type selected: inf
Dongle can't be found:
Card with specified AID not found
Card type selected: inf
Dongle can't be found:
Card with specified AID not found
Card type selected: inf
Dongle can't be found:
Card with specified AID not found

YellowBoss · 10-25-2014, 20:30

Hello,

Contact to [email protected] and attach this operation log text in your e-mail.

LePilami · 10-25-2014, 20:37

Ok Thanks

ali_GSM98 · 11-20-2014, 08:29

vvvv nice bro .................................................

mysvy · 11-26-2014, 04:43

ongleManager version: 1.53
PC HWID: C589988AF57EFA2672BF587992508D97
Card-Reader: Gemalto e-gate Smart Card 0
Card type: inf
Locating server...
Server address found
Connecting to server
Server connection successfully established
S/N: 833B60B1, Firmware: 0116.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Servicing card - Stage 1...
Stage 1 completed
Servicing card - Stage 2...
Stage 2 completed. Card serviced ok
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Card !
WAIT 3-4 minutes !

==== [11/26/2014 10:06:01 AM] ====
Dongle Manager [Infinity Box] v1.53
Card type selected: inf
Dongle can't be found:
Card with specified AID not found
Card type selected: inf
Dongle can't be found:
Card with specified AID not found

Card id read
Database: ./FSCard.ini
Card-Reader: Gemalto e-gate Smart Card 0
ATR: 3B759400006202020201
Historical ATR bytes: 0062020202
Card Manager: A0000000030000
SerialNumber: 000160B1
ROM:
Integrated Circuit Fabricator: 4090
Integrated Circuit Type: 0062
OS:
Identifier: 0011
Release Date: 0202
Release Level: 0100
EEPROM:
Fabrication Date: 8297
Serial Number: 000160B1
Batch Identifier: 0000
Module Fabricator: 1942
Module Packaging Date: 8297
IC Card Manufacturer: 1943
IC Em******* Date: 8297
Pre Personalizer: 1944
Pre Personalization Date: 8297
Pre Personalization Equipment Identifier: 0000C102
Personalizer: FFFF
Personalization Date: FFFF
Personalization Equipment Identifier: FFFFFFFF
m_iopCard.Serial: 000160B100001942
Extended Info is not available: Card returned error message . ISO7816 error 0x6A86 (Wrong parameter(s) P1-P2. Incorrect parameters P1-P2 )

please help repair

YellowBoss · 11-27-2014, 19:08

@mysvy
send an e-mail with log text to [email protected]

mysvy · 11-29-2014, 06:40

Thanks,Support [email protected]
DongleManager version: 1.53
11/28/2014 12:33:32 PM
PC HWID: C589988AF57EFA2672BF587992508D97
Card-Reader: Gemalto e-gate Smart Card 0
Card type: inf
Dongle serial No (S/N): 8xxxxxx1
Firmware version: 0118.02
Dongle status: activated
Dongle Registration/firmware upgrade required
"UK edition" status: Off
Last launched application: 0000 v.0000
Active modules:
- 00: inf v.0118
Online Service Account: Infinity-Box - Online Service
- Username: 00xxxxxx1
- Password: Cxxxxxxo
Dongle parameters checksum: 9E0945
I did successfully

YellowBoss · 11-29-2014, 13:11

Yes, in most cases its not so hard to repair Smart-Card that have been damaged during firmware update process.

crossroads20 · 02-25-2015, 09:40

im also having this problem when im upgrading the firmware in dongle manager it stuck in Checking Dongle Identification... how to fix this..

I already send email to [email protected] please check the email

YellowBoss · 03-03-2015, 11:01

Quote:

Originally Posted by crossroads20

im also having this problem when im upgrading the firmware in dongle manager it stuck in Checking Dongle Identification... how to fix this..

I already send email to [email protected] please check the email

and have you got a reply ?

kawalya · 04-16-2015, 18:36

Quote:

Originally Posted by YellowBoss

Yes, in most cases its not so hard to repair Smart-Card that have been damaged during firmware update process.

I have the same problem during upgrade help me !!

log:

Code:

----------Process started: 4/17/2015 6:41:49 AM----------
DongleManager version: 1.53
PC HWID: 52B6E5552B71237EEA79BA165A4C067E
Card-Reader: Gemalto e-gate Smart Card 0
Card type: inf
Locating server...
Server address found
Connecting to server
Server connection successfully established
S/N: 657FC9E5, Firmware: 0118.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Card !
WAIT 3-4 minutes !
Last APDU: 8 sec
Applet upgrade ok

Checking Dongle Identification...

when i check with dongle manager it shows

Card type selected: inf
Dongle can't be found:
Card with specified AID not found

YellowBoss · 04-16-2015, 20:12

Quote:

Originally Posted by kawalya

I have the same problem during upgrade help me !!

log:

Code:

----------Process started: 4/17/2015 6:41:49 AM----------
DongleManager version: 1.53
PC HWID: 52B6E5552B71237EEA79BA165A4C067E
Card-Reader: Gemalto e-gate Smart Card 0
Card type: inf
Locating server...
Server address found
Connecting to server
Server connection successfully established
S/N: 657FC9E5, Firmware: 0118.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Dongle Identification checked
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
DO NOT disconnect Card !
WAIT 3-4 minutes !
Last APDU: 8 sec
Applet upgrade ok

Checking Dongle Identification...

when i check with dongle manager it shows

Card type selected: inf
Dongle can't be found:
Card with specified AID not found

Hello,

Send an e-mail with details to [email protected]

kawalya · 04-16-2015, 20:24

Quote:

Originally Posted by YellowBoss

Hello,

Send an e-mail with details to [email protected]

I sent the email to & they replied >> Delivery to the following recipient failed permanently:

So what can i do ??

kawalya · 04-16-2015, 20:44

I payed 120 credits to access support area, to use Chinese miracle & to update my card but failed .

Can you refund my credits to my account because you failed to update my box its know out of function . please help me.

I got this message from : [email protected]

Quote:

Delivery to the following recipient failed permanently:

[email protected]

Technical details of permanent failure:
DNS Error: Address resolution of infintiy-box.com. failed: Domain name not found

kawalya · 04-16-2015, 21:21

My Transaction on Infinity Online Service (IOS)

Quote:

Message to Support: Report a problem to Support
Transaction ID: 836802
Date: 2015-04-16 15:27:54
Number of Credits: -120
Credits from/to user: System
Product: Main Infinity-Box 1 year updates/support, Chinese Miracle-2 (Release) included
Status: COMPLETED
Tag: 657FC9E5
Result:
System Note:
Private User Note: Add Note

10-25-2014, 20:30	#2 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,475 Member: 1043909 Status: Offline Thanks Meter: 60,926	Hello, Contact to [email protected] and attach this operation log text in your e-mail.

10-25-2014, 20:37	#3 (permalink)
LePilami Freak Poster Join Date: Feb 2007 Location: Algeria Age: 45 Posts: 195 Member: 444025 Status: Offline Thanks Meter: 25	Ok Thanks

11-20-2014, 08:29	#4 (permalink)
ali_GSM98 Freak Poster Join Date: Jun 2013 Location: south Africa Posts: 319 Member: 1960717 Status: Offline Sonork: 100.1638403 Thanks Meter: 34	vvvv nice bro .................................................

11-26-2014, 04:43	#5 (permalink)
mysvy Major Poster Join Date: Oct 2006 Posts: 46 Member: 374998 Status: Offline Thanks Meter: 0	ongleManager version: 1.53 PC HWID: C589988AF57EFA2672BF587992508D97 Card-Reader: Gemalto e-gate Smart Card 0 Card type: inf Locating server... Server address found Connecting to server Server connection successfully established S/N: 833B60B1, Firmware: 0116.02 Authenticating on server... Authentication successfull Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Dongle Identification checked Servicing card - Stage 1... Stage 1 completed Servicing card - Stage 2... Stage 2 completed. Card serviced ok Securing session... Session secured ok Upgrading dongle... DO NOT disconnect Card ! WAIT 3-4 minutes ! ==== [11/26/2014 10:06:01 AM] ==== Dongle Manager [Infinity Box] v1.53 Card type selected: inf Dongle can't be found: Card with specified AID not found Card type selected: inf Dongle can't be found: Card with specified AID not found Card id read Database: ./FSCard.ini Card-Reader: Gemalto e-gate Smart Card 0 ATR: 3B759400006202020201 Historical ATR bytes: 0062020202 Card Manager: A0000000030000 SerialNumber: 000160B1 ROM: Integrated Circuit Fabricator: 4090 Integrated Circuit Type: 0062 OS: Identifier: 0011 Release Date: 0202 Release Level: 0100 EEPROM: Fabrication Date: 8297 Serial Number: 000160B1 Batch Identifier: 0000 Module Fabricator: 1942 Module Packaging Date: 8297 IC Card Manufacturer: 1943 IC Em******* Date: 8297 Pre Personalizer: 1944 Pre Personalization Date: 8297 Pre Personalization Equipment Identifier: 0000C102 Personalizer: FFFF Personalization Date: FFFF Personalization Equipment Identifier: FFFFFFFF m_iopCard.Serial: 000160B100001942 Extended Info is not available: Card returned error message . ISO7816 error 0x6A86 (Wrong parameter(s) P1-P2. Incorrect parameters P1-P2 ) please help repair

11-27-2014, 19:08	#6 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,475 Member: 1043909 Status: Offline Thanks Meter: 60,926	@mysvy send an e-mail with log text to [email protected]

11-29-2014, 06:40	#7 (permalink)
mysvy Major Poster Join Date: Oct 2006 Posts: 46 Member: 374998 Status: Offline Thanks Meter: 0	Thanks,Support [email protected] DongleManager version: 1.53 11/28/2014 12:33:32 PM PC HWID: C589988AF57EFA2672BF587992508D97 Card-Reader: Gemalto e-gate Smart Card 0 Card type: inf Dongle serial No (S/N): 8xxxxxx1 Firmware version: 0118.02 Dongle status: activated Dongle Registration/firmware upgrade required "UK edition" status: Off Last launched application: 0000 v.0000 Active modules: - 00: inf v.0118 Online Service Account: Infinity-Box - Online Service - Username: 00xxxxxx1 - Password: Cxxxxxxo Dongle parameters checksum: 9E0945 I did successfully

11-29-2014, 13:11	#8 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,475 Member: 1043909 Status: Offline Thanks Meter: 60,926	Yes, in most cases its not so hard to repair Smart-Card that have been damaged during firmware update process.

02-25-2015, 09:40	#9 (permalink)
crossroads20 Freak Poster Join Date: Oct 2011 Location: vigan, Ilocos Sur Posts: 130 Member: 1670761 Status: Offline Thanks Meter: 9	im also having this problem when im upgrading the firmware in dongle manager it stuck in Checking Dongle Identification... how to fix this.. I already send email to [email protected] please check the email