GSM-Forum - My Dongal Not Working

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- - My Dongal Not Working (https://forum.gsmhosting.com/vbb/f296/my-dongal-not-working-2942042/)

My Dongal Not Working

I just want to update my dongal fw to use new update
but while updating error occurred
Now dongal not working & not taking update

plz help

Code:

=== DongleManager [Infinity] v1.81 [25-01-2021 14:49:53] ===

Searching...

Card-Reader: Generic EMV Smartcard Reader 0

HWID: 00015A8100001942

Box/Dongle found: Infinity-Box/Dongle [CM2]

Reading...

Serial No (S/N): 82385A81

Firmware version: 0145.02

=== Process started: 25-01-2021 14:49:56 ===

Connecting to server

Server connection successfully established

Checking DongleManager version...

Your DongleManager is up-to-date

Checking Dongle Identification...

Authenticating on server...

Authentication successfull

Service stage 1 confirmed

Securing session...

Session secured ok

Upgrading dongle...

Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !

Applet upgrade ok

Checking Dongle Identification...

Identification Ok. Finalizing...

Finalizing check error:

Server answer:[0002] Client/Server protocol packet length is invalid.

Write to https://www.infinity-box.com/support/?r=2

Code:

=== DongleManager [Infinity] v1.81 [1/25/2021 17:54:49] ===

Box/Dongle type selected: Infinity-Box/Dongle [CM2]

Card-Reader: Generic EMV Smartcard Reader 0

HWID: 00015A8100001942

=== Process started: 1/25/2021 17:54:49 ===

Connecting to server

Server connection successfully established

Checking DongleManager version...

Your DongleManager is up-to-date

Checking Dongle Identification...

Authenticating on server...

Authentication stage error:

Server answer:[0010] Dongle Authentication fail.

Probably last attempt was interrupted or wrong Smart-Card connected.

Write to https://www.infinity-box.com/support/?r=2

Quote:

Originally Posted by VIJAY2U2 (Post 14314948)

I just want to update my dongal fw to use new update
but while updating error occurred
Now dongal not working & not taking update

plz help

Code:

=== DongleManager [Infinity] v1.81 [25-01-2021 14:49:53] ===

Searching...

Card-Reader: Generic EMV Smartcard Reader 0

HWID: 00015A8100001942

Box/Dongle found: Infinity-Box/Dongle [CM2]

Reading...

Serial No (S/N): 82385A81

Firmware version: 0145.02

=== Process started: 25-01-2021 14:49:56 ===

Connecting to server

Server connection successfully established

Checking DongleManager version...

Your DongleManager is up-to-date

Checking Dongle Identification...

Authenticating on server...

Authentication successfull

Service stage 1 confirmed

Securing session...

Session secured ok

Upgrading dongle...

Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !

Applet upgrade ok

Checking Dongle Identification...

Identification Ok. Finalizing...

Finalizing check error:

Server answer:[0002] Client/Server protocol packet length is invalid.

Write to https://www.infinity-box.com/support/?r=2

Code:

=== DongleManager [Infinity] v1.81 [1/25/2021 17:54:49] ===

Box/Dongle type selected: Infinity-Box/Dongle [CM2]

Card-Reader: Generic EMV Smartcard Reader 0

HWID: 00015A8100001942

=== Process started: 1/25/2021 17:54:49 ===

Connecting to server

Server connection successfully established

Checking DongleManager version...

Your DongleManager is up-to-date

Checking Dongle Identification...

Authenticating on server...

Authentication stage error:

Server answer:[0010] Dongle Authentication fail.

Probably last attempt was interrupted or wrong Smart-Card connected.

Write to https://www.infinity-box.com/support/?r=2

Hi,

Insert Smart-Card into ORIGINAL Infinity hardware and upate now.
Result ?

Card-Reader: Alcor Micro USB Smart Card Reader 3
HWID: 0000333117B14082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 5B723331
Firmware version: 0147.02
=== Process started: 25/01/2021 13:37:09 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2

same for me

Quote:

Originally Posted by InfinityHelp (Post 14315036)

Hi,

Insert Smart-Card into ORIGINAL Infinity hardware and upate now.
Result ?

THANKS ITS DONE

Code:

=== DongleManager [Infinity] v1.81 [1/25/2021 20:06:13] ===

Box/Dongle type selected: Infinity-Box/Dongle [CM2]

Card-Reader: Generic EMV Smartcard Reader 0

HWID: 00015A8100001942

=== Process started: 1/25/2021 20:06:13 ===

Connecting to server

Server connection successfully established

Checking DongleManager version...

Your DongleManager is up-to-date

Checking Dongle Identification...

Authenticating on server...

Authentication successfull

Service stage 1 confirmed

Securing session...

Session secured ok

Upgrading dongle...

Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !

Applet upgrade ok

Checking Dongle Identification...

Identification Ok. Finalizing...

Finalizing ok

Process completed

=== Process finished: 1/25/2021 20:07:48 ===

=== DongleManager [Infinity] v1.81 [1/25/2021 20:07:48] ===

Box/Dongle type selected: Infinity-Box/Dongle [CM2]

Card-Reader: Generic EMV Smartcard Reader 0

HWID: 00015A8100001942

Box/Dongle found: Infinity-Box/Dongle [CM2]

Serial No (S/N): 82385A81

Firmware version: 0147.02

Quote:

Originally Posted by lyes_albert (Post 14315043)

Please check your other thread, yu got an answer there.