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Old 12-26-2017, 09:16   #1 (permalink)
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my infinity best giving this error please check and update me team


here is log

warning dongle mis configiration

please help me team
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Old 12-27-2017, 00:58   #2 (permalink)
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Quote:
Originally Posted by deepakgilda View Post
here is log

warning dongle mis configiration

please help me team
Hello,

What to do - http://www.infinity-box.com/support/?r=4
Waiting for your results.
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Old 12-27-2017, 08:16   #3 (permalink)
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=== DongleManager [Infinity] v1.72 [12/27/2017 12:46:12] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00039C7124A11292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 39379C71
Firmware version: 0122.02
=== Process started: 12/27/2017 12:46:14 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
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Old 12-27-2017, 14:23   #4 (permalink)
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Quote:
Originally Posted by deepakgilda View Post
=== DongleManager [Infinity] v1.72 [12/27/2017 12:46:12] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00039C7124A11292
Box/Dongle found: [BEST]
Reading...
Serial No (S/N): 39379C71
Firmware version: 0122.02
=== Process started: 12/27/2017 12:46:14 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2
Hello,

- Run DongleManager
- Update Dongle firmware

- DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 tries for 24 hours
- DO NOT use any kind of usb sharing/trace/spy/debug software to avoid problem with Dongle !
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