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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 08-05-2008, 14:09   #1 (permalink)
Freak Poster
 
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ZTC H688 error flash


how to solved my problem

this phone is 2 sim gsm dual on and the problem is always searching on sim 1 mode if sim 2 is normal

i want to format it or repair sw first but on infi always show error

COM4 [VCP0] selected
Action: reset settings
Model: Autodetect 6205-6227 NOR
Checking data, wait...
Phone should be Switched OFF !
Press and HOLD Power button now !
19200 autodetect
Initializing[6226:8A02:8A01]...
CPU: MT6226
high speed boot disabled

Connecting, wait...
Release Power button now !
Phone detected, wait...
warning: can't read software version, probably unknown firmware
detecting structure #2...
0 1 2 3 4 5 6 7 8 9 10 11warning: wrong packet cs
12 13 14 15 16 17 18 19 20warning: wrong packet cs
21 22 23 24 25 26 27error: detection failed (28 tries), read flash and send to support
connection lost
error: operation failed !
Finished, time used: 17 sec
Remove/Install battery now !

how to solved my problem sir??????

thx for reply

br.
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Old 08-05-2008, 14:37   #2 (permalink)
Product Manager
 
Join Date: Mar 2005
Location: infinity-box
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Hello,

Double check your cable and press and hold phone \"power\" button more long time during boot process
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Old 08-19-2008, 15:14   #3 (permalink)
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how to repair sim 2 always searching????

if flash/change imei/format or etc operation on 2nd cpu mode still not work

COM2 [VCP0] selected
Device: Autodetect 6205-6227 NOR
Checking data, wait...
advanced flash detection enabled
eeprom backup enabled, it may takes several minutes !
Action: repair "bad software"
Boot...
Press and HOLD Power button now !
19200 fixed
Connecting, wait...
Initializing[6205:8B00]...
CPU: MT6205
high speed boot enabled
boot step size: 0400
Release Power button now !
Boot Done
Initialize...
detecting chip #00 in region #00...
error: no any expected answer
error: no any expected answer: wrong answer after chip id request
error: no any expected answer
error: no any expected answer: wrong answer after chip cfi request
error: no any expected answer: wrong answer after chip id request
number of flash chip/regions detected: 00/01
Unknown or damaged flash chip, operation aborted.


how to boot with cpu 2?????


br.
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Old 08-19-2008, 20:44   #4 (permalink)
Product Supporter
 
Join Date: May 2005
Location: uae
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hello!

format second phone part, then restore IMEI.
to make second MCU boot completly- you must hold power button very long
up to 1 minute. Do not release it even if phone will power On
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Old 08-20-2008, 13:10   #5 (permalink)
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i have do it sir

but every phone want start the phone dead again then infi post error result

if phone dead 2nd cpu can flash or other operation


how to solved it????


br.
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Old 08-20-2008, 22:36   #6 (permalink)
Product Supporter
 
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hello!

sorry, i dont get: does phone poweres On when you doing this?
are you using pinfinder?
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Old 08-21-2008, 14:22   #7 (permalink)
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yes i use pinfinder

if phone powered on the is is powered but auto off


sorry if my english is to bad
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Old 08-21-2008, 22:27   #8 (permalink)
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Join Date: May 2005
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hello!

i would advice following:
1. desolder diode in main infinity box. (procedure is described in pinfinder user manual.
2. set in phone Silent mode, because sounds take too much power

after this is done- repeat procedure
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