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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 03-24-2023, 20:22   #1 (permalink)
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Need help cm2mt2


i need help as i don't understand the meaning.
after i run the latest update and after updating firmware, i was asked to enter user name and password to get access from server. i tried and i got this


Operation: Authentication [ v2.42 ]
Platform: MTK SmartPhone - MT65/67/68/81/83/87 | Helio G/P/X
Authentication...
Access denied `ndubuaku` Wrong username or password
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Old 03-27-2023, 03:17   #2 (permalink)
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You can get Username Password thru Dongle Manager or if you forgot reset here

https://forum.gsmhosting.com/vbb/f29.../#post14753481


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xerraco
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Old 03-28-2023, 01:53   #3 (permalink)
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Quote:
Originally Posted by ndubuaku View Post
i need help as i don't understand the meaning.
after i run the latest update and after updating firmware, i was asked to enter user name and password to get access from server. i tried and i got this


Operation: Authentication [ v2.42 ]
Platform: MTK SmartPhone - MT65/67/68/81/83/87 | Helio G/P/X
Authentication...
Access denied `ndubuaku` Wrong username or password
Please see here how to get correct username and password https://infinity-box.com/service/
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Old 03-28-2023, 19:43   #4 (permalink)
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i have generated user name and password and i am still getting this:


Operation: Authentication [ v2.42 ]
Platform: MTK SmartPhone - MT65/67/68/81/83/87 | Helio G/P/X
Authentication...
Access denied `0326018783` Wrong username or password
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Old 03-29-2023, 06:01   #5 (permalink)
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Contact Supporter, input None FACTORY DEFAULT Account...


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xerraco
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Old 03-29-2023, 23:40   #6 (permalink)
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Quote:
Originally Posted by ndubuaku View Post
i have generated user name and password and i am still getting this:


Operation: Authentication [ v2.42 ]
Platform: MTK SmartPhone - MT65/67/68/81/83/87 | Helio G/P/X
Authentication...
Access denied `0326018783` Wrong username or password
See here how to get or reset forgotten password https://infinity-box.com/service/
  Reply With Quote
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