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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 10-24-2018, 20:34   #1 (permalink)
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Need help with hua active on best


please help with hua active on infity best i got erorr
smart card failure i4 i update card say no update dont try again i need to work itry from 3 dayes
Sn:50A68A7C
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Old 10-25-2018, 09:23   #2 (permalink)
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Quote:
Originally Posted by harold6x View Post
please help with hua active on infity best i got erorr
smart card failure i4 i update card say no update dont try again i need to work itry from 3 dayes
Sn:50A68A7C
Update dongle firmware now with DongleManager.
To avoid future problems please use LATEST fixed Hua software - http://forum.gsmhosting.com/vbb/f930...error-2431466/
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Old 10-25-2018, 12:15   #3 (permalink)
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my smart card kill with update manager i thing
=== DongleManager [Infinity] v1.70 [10/25/2018 14:14:00] ===
Box/Dongle type selected: [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 01018A7C10321292
=== Process started: 10/25/2018 14:14:00 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
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Old 10-26-2018, 03:03   #4 (permalink)
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Please help me infinty team
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Old 10-26-2018, 05:56   #5 (permalink)
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i think you are letest dongal manegar downlode to you and tray dongal firmware update,i hope your problum will solved.
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Old 10-26-2018, 11:22   #6 (permalink)
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Quote:
Originally Posted by harold6x View Post
my smart card kill with update manager i thing
=== DongleManager [Infinity] v1.70 [10/25/2018 14:14:00] ===
Box/Dongle type selected: [BEST]
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 01018A7C10321292
=== Process started: 10/25/2018 14:14:00 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
use alcor reader and update dongle now ONLY ONECE
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Old 10-26-2018, 12:39   #7 (permalink)
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Can i use cm2 card reader to update
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Old 10-26-2018, 14:52   #8 (permalink)
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Quote:
Originally Posted by harold6x View Post
Can i use cm2 card reader to update
use alcor reader (you have used it last time).
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Old 10-27-2018, 08:44   #9 (permalink)
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done thanks YellowBoss and infinty team
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