New Version 2.18a Has Trojan!!!! - GSM-Forum

danish_aziz18 · 01-20-2010, 18:11

Respected Infinity Team

my antivirus shows trojan in setup files and after installation some exe was deleted please resolve this problem.
now i am unable to open panasonic and siemens module.
plz chk the attached image.

bendou · 01-20-2010, 18:14

add the 2.18a.exe to exclusions and change the rule on your trend and be sure that this file don't contain any virus

danish_aziz18 · 01-20-2010, 18:21

@bendou
thnx 4 rpl but my av doesnt give me permission to do this i mean there is no option to add exclusions.

**InfinitySupport** · 01-21-2010, 18:51

Hello,

Please, read this: http://forum.gsmhosting.com/vbb/showthread.php?t=607103

danish_aziz18 · 01-22-2010, 12:42

Dear team

first of all i want to let u know that i am using trend micro which is not a non proffesional av, this is a pc cillin's product.
after that, i can understand that this problem is due to ur activity of encrpyption of exe for preventing them to be cracked but why the another module is not detected are they not protected?
only pana.exe and siem.exe is detected is that means only that module is encrypted by u?
and other modules are not encrypted?
i dont blame u but giving just a suggestion that if another module are also encrypted and they are not detected by any av then why dont u encrpypt pana.exe and siem.exe modules in same way as u protect other module so that they wud also not detect as a threat.
it may be useful to most of the infinity users who are using cracked av, and we all knows that 8 out of 10 pc users among us are using cracked av and 5 out of them 8 havnt internet connection to update thier virus definations.

finaly, we all knows that infinity is best for service and support hence i can expect that u will consider my views.

Thanx.

**InfinitySupport** · 01-22-2010, 20:51

Hello,

As you know, Infinity-Box project was started 5 (five) years ago.
We make software improvements almost every day, and of course, we change protection methods from time to time too, so it may be that different software modules has different protection/encryption types (some modules was created long time ago, some modules was newer).

danish_aziz18 · 01-23-2010, 08:10

okayz.
thnx for reply.

01-22-2010, 12:42	#5 (permalink)
danish_aziz18 Freak Poster Join Date: May 2006 Location: Ajmer, India Age: 36 Posts: 139 Member: 280646 Status: Offline Thanks Meter: 45	thnx for ur attention. Dear team first of all i want to let u know that i am using trend micro which is not a non proffesional av, this is a pc cillin's product. after that, i can understand that this problem is due to ur activity of encrpyption of exe for preventing them to be cracked but why the another module is not detected are they not protected? only pana.exe and siem.exe is detected is that means only that module is encrypted by u? and other modules are not encrypted? i dont blame u but giving just a suggestion that if another module are also encrypted and they are not detected by any av then why dont u encrpypt pana.exe and siem.exe modules in same way as u protect other module so that they wud also not detect as a threat. it may be useful to most of the infinity users who are using cracked av, and we all knows that 8 out of 10 pc users among us are using cracked av and 5 out of them 8 havnt internet connection to update thier virus definations. finaly, we all knows that infinity is best for service and support hence i can expect that u will consider my views. Thanx.

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01-20-2010, 18:14	#2 (permalink)
bendou No Life Poster Join Date: Jul 2005 Location: In My PC Age: 46 Posts: 595 Member: 165971 Status: Offline Thanks Meter: 65	add the 2.18a.exe to exclusions and change the rule on your trend and be sure that this file don't contain any virus

01-20-2010, 18:21	#3 (permalink)
danish_aziz18 Freak Poster Join Date: May 2006 Location: Ajmer, India Age: 36 Posts: 139 Member: 280646 Status: Offline Thanks Meter: 45	@bendou thnx 4 rpl but my av doesnt give me permission to do this i mean there is no option to add exclusions.

01-21-2010, 18:51	#4 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Hello, Please, read this: http://forum.gsmhosting.com/vbb/showthread.php?t=607103

01-22-2010, 20:51	#6 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Hello, As you know, Infinity-Box project was started 5 (five) years ago. We make software improvements almost every day, and of course, we change protection methods from time to time too, so it may be that different software modules has different protection/encryption types (some modules was created long time ago, some modules was newer).

01-23-2010, 08:10	#7 (permalink)
danish_aziz18 Freak Poster Join Date: May 2006 Location: Ajmer, India Age: 36 Posts: 139 Member: 280646 Status: Offline Thanks Meter: 45	okayz. thnx for reply.