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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 07-17-2021, 10:02   #1 (permalink)
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Join Date: Oct 2017
Posts: 4
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nokia c20 TA1352 says unlocked credits gone but still locked [FIXED]


Wait for device ...

Device Connected!
Enter SVC ...
Waiting Device ...
Check SVC ...
SVC : DiagChannel opened!

Boot Done!

SOC GEN : UniSoc ( E-family and Modern )
BuildInfo : Cosmo_00WW-user 11 RP1A.201005.001 V1.180_B01 release-keys
Platform Version: MOCORTM_20A_W21.13.5_Debug
Project Version: sharkl3_pub
BASE Version: 4G_MODEM_20A_W21.13.5
HW Version: sc9863A_modem
CMP_Time : 04-02-2021 02:50:31

MODEM TAG : MOCORTM_20A_W21.13.5_Debug_4G_MODEM_20A_W21.13.5_s c9863A_modem_sharkl3_pub

NVMng : SecurityInfo
IMEI[1] : 356748972935369
IMEI[2] : 356748972935377
WIFIMAC : 44917C0732F2
BT_MAC : 44917C0732F1
SEC : SLS:2, SKS:0, SKV:4


SLStatus : 2C
Status : Locked! Server unlock required!

Connecting to server...
Connected
Init...
Init: Ok
Authenticating...
Authenticated
Checking Client version...
Client version Ok
Balance: 30, price:5
Process...
Finished

Unlocking device ...
Sync data ...
Device unlocked!

Done!
Elapsed: 00:00:28
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Old 07-17-2021, 12:58   #2 (permalink)
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Join Date: Jun 2009
Posts: 32,439
Member: 1043909
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Hi,
What is the text at phone LCD after you power it on with sim card?
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Old 07-17-2021, 19:36   #3 (permalink)
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it is still asking for a network unlock code. as if i did nothing
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Old 07-18-2021, 10:26   #4 (permalink)
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Read NVM backup for check and upload to mega.nz please
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Old 09-06-2021, 18:29   #5 (permalink)
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Posts: 40
Member: 2518179
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Similar case credit consumed but device still locked


Operation : SP Unlock [ v2.13 ]
BootMode : SVC
1. Power off device, wait 10-15 seconds
2. Not hold any key on device ( OLD devices - 1 : VOL+ , 2 : VOL- )
3. Insert cable in device!

Wait for device ...
Device Connected!
Enter SVC ...
Waiting Device ...
Check SVC ...
SVC : DiagChannel opened!

Boot Done!

SOC GEN : UniSoc ( E-family and Modern )
BuildInfo : Cosmo_00WW-user 11
RP1A.201005.001 V1.270_B01 release-keys
Platform Version:
MOCORTM_20A_W21.15.3_P7_Debug
Project Version: sharkl3_pub
BASE Version: 4G_MODEM_20A_W21.15.3_P7
HW Version: sc9863A_modem
CMP_Time : 06-08-2021 11:05:19

MODEM TAG : MOCORTM_20A_W21.15.3_P7_Debug_4G_MODEM_20A_
W21.15.3_P7_sc9863A_modem_sharkl3_pub

NVMng : SecurityInfo
IMEI[1] : 356748977236722
IMEI[2] : 356748977236730
WIFIMAC : 44917C17B31B
BT_MAC : 44917C17B31A
SEC : SLS:2, SKS:0, SKV:4

SLStatus : 2C
Status : Locked! Server unlock required! Connecting to server...

Connected Init...
Init: Ok
Authenticating...
Authenticated
Checking Client version...
Client version Ok
Balance: 70, price:5
Process...
Finished
Disconnected

Unlocking device ...
Sync data ...
Device unlocked!

Done!
Elapsed: 00:00:29
  Reply With Quote
The Following User Says Thank You to gabbar7040 For This Useful Post:
Old 09-07-2021, 09:48   #6 (permalink)
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Join Date: May 2005
Posts: 27,889
Member: 148515
Status: Offline
Thanks Meter: 18,249
Quote:
Originally Posted by gabbar7040 View Post
Similar case credit consumed but device still locked


Operation : SP Unlock [ v2.13 ]
BootMode : SVC
1. Power off device, wait 10-15 seconds
2. Not hold any key on device ( OLD devices - 1 : VOL+ , 2 : VOL- )
3. Insert cable in device!

Wait for device ...
Device Connected!
Enter SVC ...
Waiting Device ...
Check SVC ...
SVC : DiagChannel opened!

Boot Done!

SOC GEN : UniSoc ( E-family and Modern )
BuildInfo : Cosmo_00WW-user 11
RP1A.201005.001 V1.270_B01 release-keys
Platform Version:
MOCORTM_20A_W21.15.3_P7_Debug
Project Version: sharkl3_pub
BASE Version: 4G_MODEM_20A_W21.15.3_P7
HW Version: sc9863A_modem
CMP_Time : 06-08-2021 11:05:19

MODEM TAG : MOCORTM_20A_W21.15.3_P7_Debug_4G_MODEM_20A_
W21.15.3_P7_sc9863A_modem_sharkl3_pub

NVMng : SecurityInfo
IMEI[1] : 356748977236722
IMEI[2] : 356748977236730
WIFIMAC : 44917C17B31B
BT_MAC : 44917C17B31A
SEC : SLS:2, SKS:0, SKV:4

SLStatus : 2C
Status : Locked! Server unlock required! Connecting to server...

Connected Init...
Init: Ok
Authenticating...
Authenticated
Checking Client version...
Client version Ok
Balance: 70, price:5
Process...
Finished
Disconnected

Unlocking device ...
Sync data ...
Device unlocked!

Done!
Elapsed: 00:00:29
please make security backup, upload file to mega.nz and post link here.
Also you can send file via e-mail https://infinity-box.com/contact/
After that you will get unlocked phone or refund
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Old 09-07-2021, 11:42   #7 (permalink)
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Location: @ blacksheep digital
Posts: 717
Member: 731353
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Thanks Meter: 222
Donate money to this user
Quote:
Originally Posted by gabbar7040 View Post
Similar case credit consumed but device still locked


Operation : SP Unlock [ v2.13 ]
BootMode : SVC
1. Power off device, wait 10-15 seconds
2. Not hold any key on device ( OLD devices - 1 : VOL+ , 2 : VOL- )
3. Insert cable in device!

Wait for device ...
Device Connected!
Enter SVC ...
Waiting Device ...
Check SVC ...
SVC : DiagChannel opened!

Boot Done!

SOC GEN : UniSoc ( E-family and Modern )
BuildInfo : Cosmo_00WW-user 11
RP1A.201005.001 V1.270_B01 release-keys
Platform Version:
MOCORTM_20A_W21.15.3_P7_Debug
Project Version: sharkl3_pub
BASE Version: 4G_MODEM_20A_W21.15.3_P7
HW Version: sc9863A_modem
CMP_Time : 06-08-2021 11:05:19

MODEM TAG : MOCORTM_20A_W21.15.3_P7_Debug_4G_MODEM_20A_
W21.15.3_P7_sc9863A_modem_sharkl3_pub

NVMng : SecurityInfo
IMEI[1] : 356748977236722
IMEI[2] : 356748977236730
WIFIMAC : 44917C17B31B
BT_MAC : 44917C17B31A
SEC : SLS:2, SKS:0, SKV:4

SLStatus : 2C
Status : Locked! Server unlock required! Connecting to server...

Connected Init...
Init: Ok
Authenticating...
Authenticated
Checking Client version...
Client version Ok
Balance: 70, price:5
Process...
Finished
Disconnected

Unlocking device ...
Sync data ...
Device unlocked!

Done!
Elapsed: 00:00:29

same here ..done but locked..credits gone
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Old 09-07-2021, 12:20   #8 (permalink)
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Join Date: May 2005
Posts: 27,889
Member: 148515
Status: Offline
Thanks Meter: 18,249
Quote:
Originally Posted by bigjef1 View Post
same here ..done but locked..credits gone
please make security backup, upload file to mega.nz and post link here.
Also you can send file via e-mail https://infinity-box.com/contact/
After that you will get unlocked phone or refund
  Reply With Quote
Old 09-07-2021, 12:21   #9 (permalink)
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Join Date: May 2005
Posts: 27,889
Member: 148515
Status: Offline
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Quote:
Originally Posted by michaelmmb View Post
it is still asking for a network unlock code. as if i did nothing
As I can see this order already refunded.
How about security backup files?
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Old 09-09-2021, 12:55   #10 (permalink)
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Join Date: Jun 2009
Posts: 32,439
Member: 1043909
Status: Offline
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Quote:
Originally Posted by bigjef1 View Post
same here ..done but locked..credits gone
this order already refunded.
How about security backup files?
  Reply With Quote
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