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Old 11-23-2012, 10:08   #1 (permalink)
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Newgen C1000 dead after flash..???


Newgen C1000
phone have user code
i try to make factory reset with software...phone blinking......???
after i try to flash the phone now my phone is dead after flash
Attached Images
File Type: png C1000 flash dead.png (32.7 KB, 4 views)
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Old 11-23-2012, 13:30   #2 (permalink)
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Hello,

To be honest I do not have any exact instruction for this situation.
Anyway, you should check phone battery voltage and charge it with external power supply.

Also, post here operation log for reset and flashing process, copy/paste it from log file, do not attach screenshot
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Old 11-23-2012, 20:14   #3 (permalink)
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all tested things i have make are in these log

==== log opened: [11/22/2012 11:41:46 AM] ====
Application: c:\InfinityBox\SModule\SModule.exe
Loading data, wait...
[Infinity Box] v1.22
S/N: 055C:0118
Wait...
Device: Newgen C1000
Done
COM27 ready

==== log: [11/22/2012 11:42:41 AM] ====
COM27 [VCP0] selected
module v1.22
Device: Newgen C1000
Checking data, wait...
Action: reset
Boot...
Press and HOLD Power button now !
Connecting, wait...
error: boot error#2 [irom version]
Release Power button now !
Boot Fail
Finished
Remove/Install battery now !
Time used: 43 sec

==== log: [11/22/2012 11:43:54 AM] ====
COM27 [VCP0] selected
module v1.22
Device: Newgen C1000
Checking data, wait...
Action: reset
Boot...
Press and HOLD Power button now !
Connecting, wait...
Release Power button now !
Boot Done
Set baud...
115200
Set baud Done
Check Flash...
Flash1: 00B00011
Flash2: 00B00011
Check Flash Done
Check space...
Reading [eeprom_calibration]...
file saved: C:\InfinityBox\SModule\eeprom_calibration_20121122-114708.52E.bin
Reading [eeprom_ffs]...
file saved: C:\InfinityBox\SModule\eeprom_ffs_20121122-115552.52E.bin
Check space Done
Write...
Write Done
Finished
Remove/Install battery now !
Time used: 935 sec

==== log: [11/22/2012 12:00:56 PM] ====
COM27 [VCP0] selected
module v1.22
Device: Newgen C1000
Checking data, wait...
Action: unlock
Boot...
Press and HOLD Power button now !
error: boot error[01]
Release Power button now !
Boot Fail
Finished
Remove/Install battery now !
Time used: 46 sec

==== log: [11/22/2012 12:01:56 PM] ====
COM27 [VCP0] selected
module v1.22
Device: Newgen C1000
Checking data, wait...
Action: unlock
Boot...
Press and HOLD Power button now !
Connecting, wait...
error: boot error#2 [irom version]
Release Power button now !
Boot Fail
Finished
Remove/Install battery now !
Time used: 8 sec

==== log: [11/22/2012 12:02:26 PM] ====
COM27 [VCP0] selected
module v1.22
Device: Newgen C1000
Checking data, wait...
Action: unlock
Boot...
Press and HOLD Power button now !
Connecting, wait...
error: boot error#7 [boot failure]
Release Power button now !
Boot Fail
Finished
Remove/Install battery now !
Time used: 7 sec

==== log: [11/22/2012 12:02:46 PM] ====
COM27 [VCP0] selected
module v1.22
Device: Newgen C1000
Checking data, wait...
Action: unlock
Boot...
Press and HOLD Power button now !
error: boot error[01]
Release Power button now !
Boot Fail
Finished
Remove/Install battery now !
Time used: 30 sec

==== log: [11/22/2012 12:03:27 PM] ====
COM27 [VCP0] selected
module v1.22
Device: Newgen C1000
Checking data, wait...
Action: unlock
Boot...
Press and HOLD Power button now !
Connecting, wait...
Release Power button now !
Boot Done
Set baud...
460800
Set baud Done
Check Flash...
Flash1: 00B00011
Flash2: 00B00011
Check Flash Done
Check space...
Reading [eeprom_configuration]...
file saved: C:\InfinityBox\SModule\eeprom_configuration_201211 22-120430.52E.bin
Reading [eeprom_calibration]...
file saved: C:\InfinityBox\SModule\eeprom_calibration_20121122-120445.52E.bin
error: unsupported hardware: 01
Check space Fail
Finished
Remove/Install battery now !
Time used: 72 sec
Loading file v.02...
eeprom_ffs_20121122-115552.52E.bin loaded

==== log: [11/22/2012 12:06:44 PM] ====
COM27 [VCP0] selected
module v1.22
Device: Newgen C1000
Checking data, wait...
Action: flash write
Skip: Firmware
Skip: Flex/Customization
Skip: Resource pack
Skip: FFS/File system
Write: Eeprom
Boot...
Press and HOLD Power button now !
Connecting, wait...
error: boot error#6 [erom]
Release Power button now !
Boot Fail
Finished
Remove/Install battery now !
Time used: 48 sec
Loading file v.02...
eeprom_ffs_20121122-115552.52E.bin loaded

==== log: [11/22/2012 12:08:31 PM] ====
COM27 [VCP0] selected
module v1.22
Device: Newgen C1000
Checking data, wait...
Action: flash write
Skip: Firmware
Skip: Flex/Customization
Skip: Resource pack
Skip: FFS/File system
Write: Eeprom
Boot...
Press and HOLD Power button now !
Connecting, wait...
Release Power button now !
Boot Done
Set baud...
460800
Set baud Done
Check Flash...
Flash1: 00B00011
Flash2: 00B00011
Check Flash Done
Check space...
Reading [eeprom_configuration]...
file saved: C:\InfinityBox\SModule\eeprom_configuration_201211 22-120949.52E.bin
Reading [eeprom_calibration]...
file saved: C:\InfinityBox\SModule\eeprom_calibration_20121122-121000.52E.bin
error: unsupported hardware: 01
Check space Fail
Finished
Remove/Install battery now !
Time used: 81 sec

==== log opened: [11/23/2012 9:49:08 AM] ====
Application: c:\InfinityBox\SModule\SModule.exe
Loading data, wait...
[Infinity Box] v1.22
S/N: 055C:0118
Wait...
Device: Newgen C1000
Done
COM5 ready
Loading file v.02...
NewGen-C1000_Main_P7.0_R00.19_GR.52M.bin loaded
Loading file v.02...
NewGen-C1000_Flex_M1.EN.01.52F.bin loaded
Loading file v.02...
NewGen-C1000_Resource_MZ.GR.01.52G.bin loaded

==== log: [11/23/2012 9:50:47 AM] ====
COM5 [VCP0] selected
module v1.22
Device: Newgen C1000
Checking data, wait...
Action: flash write
Write: Firmware
Write: Flex/Customization
Write: Resource pack
Skip: FFS/File system
Skip: Eeprom
Boot...
Press and HOLD Power button now !
Connecting, wait...
Release Power button now !
Boot Done
Set baud...
460800
Set baud Done
Check Flash...
Flash1: 00B00011
Flash2: 00B00011
Check Flash Done
Check space...
Reading [eeprom_configuration]...
file saved: C:\InfinityBox\SModule\eeprom_configuration_201211 23-095139.52E.bin
Reading [eeprom_calibration]...
file saved: C:\InfinityBox\SModule\eeprom_calibration_20121123-095152.52E.bin
error: unsupported hardware: 01
Check space Fail
Finished
Remove/Install battery now !
Time used: 49 sec

==== log: [11/23/2012 9:52:00 AM] ====
COM5 [VCP0] selected
module v1.22
Device: Newgen C1000
Checking data, wait...
Action: flash write
Write: Firmware
Write: Flex/Customization
Write: Resource pack
Skip: FFS/File system
Skip: Eeprom
Boot...
Press and HOLD Power button now !
Connecting, wait...
error: boot error#7 [boot failure]
Release Power button now !
Boot Fail
Finished
Remove/Install battery now !
Time used: 19 sec

==== log: [11/23/2012 9:52:41 AM] ====
COM5 [VCP0] selected
module v1.22
Device: Newgen C1000
Checking data, wait...
Action: flash write
Write: Firmware
Write: Flex/Customization
Write: Resource pack
Skip: FFS/File system
Skip: Eeprom
Boot...
Press and HOLD Power button now !
Connecting, wait...
Release Power button now !
Boot Done
Set baud...
460800
Set baud Done
Check Flash...
Flash1: 00B00011
Flash2: 00B00011
Check Flash Done
Check space...
Reading [eeprom_configuration]...
file saved: c:\InfinityBox\SModule\eeprom_configuration_201211 23-095323.52E.bin
Reading [eeprom_calibration]...
file saved: c:\InfinityBox\SModule\eeprom_calibration_20121123-095333.52E.bin
Check space Done
Write...
Area: Firmware
Erase: Firmware
Write: Firmware
Area: Flex/Customization
Erase: Flex/Customization
Write: Flex/Customization
Area: Resource pack
Erase: Resource pack
Write: Resource pack
Erase: Resource pack
Write: Resource pack
Write Done
Finished
Remove/Install battery now !
Time used: 633 sec

==== log: [11/23/2012 10:14:36 AM] ====
COM5 [VCP0] selected
module v1.22
Device: Newgen C1000
Checking data, wait...
Action: flash write
Write: Firmware
Write: Flex/Customization
Write: Resource pack
Skip: FFS/File system
Skip: Eeprom
Boot...
Press and HOLD Power button now !
Connecting, wait...
Release Power button now !
Boot Done
Set baud...
460800
Set baud Done
Check Flash...
Flash1: 00B00011
Flash2: 00B00011
Check Flash Done
Check space...
Reading [eeprom_configuration]...
file saved: c:\InfinityBox\SModule\eeprom_configuration_201211 23-101522.52E.bin
Reading [eeprom_calibration]...
file saved: c:\InfinityBox\SModule\eeprom_calibration_20121123-101530.52E.bin
error: unsupported hardware: 01
Check space Fail
Finished
Remove/Install battery now !
Time used: 48 sec
Loading file v.02...
eeprom_calibration_20121122-114708.52E.bin loaded

==== log: [11/23/2012 10:17:16 AM] ====
COM5 [VCP0] selected
module v1.22
Device: Newgen C1000
Checking data, wait...
Action: flash write
Skip: Firmware
Skip: Flex/Customization
Skip: Resource pack
Skip: FFS/File system
Skip: Eeprom
error: no data to write !
Loading file v.02...
eeprom_calibration_20121122-114708.52E.bin loaded

==== log: [11/23/2012 10:17:33 AM] ====
COM5 [VCP0] selected
module v1.22
Device: Newgen C1000
Checking data, wait...
Action: flash write
Skip: Firmware
Skip: Flex/Customization
Skip: Resource pack
Skip: FFS/File system
Write: Eeprom
Boot...
Press and HOLD Power button now !
Connecting, wait...
Release Power button now !
Boot Done
Set baud...
460800
Set baud Done
Check Flash...
Flash1: 00B00011
Flash2: 00B00011
Check Flash Done
Check space...
Reading [eeprom_configuration]...
file saved: c:\InfinityBox\SModule\eeprom_configuration_201211 23-101817.52E.bin
Reading [eeprom_calibration]...
file saved: c:\InfinityBox\SModule\eeprom_calibration_20121123-101826.52E.bin
error: unsupported hardware: 01
Check space Fail
Finished
Remove/Install battery now !
Time used: 44 sec
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