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08-12-2008, 20:47
| #1 (permalink) |
| Junior Member  Join Date: May 2006
Posts: 32
Member: 272644 Status: Offline Thanks Meter: 2 | to product support i tried to upgrade firmware and got the message Locating server... Server#1 address found. Connecting to server#1... Server connection successfully established. S/N: 371028BD, Firmware: 010F.02 Authenticating on server... Authentication stage error: Server reported error:[0007] No more upgrade logs: Dongle is up-to-date and has latest firmware. Don't try more ! i download downloadmanager version 1.24 please help me  |
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08-13-2008, 09:39
| #3 (permalink) |
| Product Manager  Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,228 | Hello, We are very sad to say, but your dongle blocked now for 2 weeks due to it was repeated many times: please, never show your dongle details in public forum, you have an e-mail address (you can see it f.e. in DongleManager) for private discussion. Please, read this: http:///vbb/showthread.php?t=342807 and especially this: http://www./showthread.php?t=524023 You are welcome to contact us after 2 weeks by e-mail: [email protected] Thank you very much for your kind understanding and cooperation ! |
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08-13-2008, 11:42
| #5 (permalink) |
| Product Supporter  Join Date: Sep 2004 Location: *In the right way*
Posts: 2,748
Member: 84268 Status: Offline Sonork: 100.114149 Thanks Meter: 2,569 | it's your fault; you must use search botton before post any thing here. please read this again & again http://www./showthread.php?t=524023 |
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08-13-2008, 18:49
| #6 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,228 | Quote:
Why we make 2 weeks delay ? Just to be sure that users will be informed well what they need to do and how to store their private data in safe place. During 3 (three) years we asked users \"Dear Users, do NOT post private data in forum\" but S/N and passwords was posted again and again, again and again. So we can see: words \"please\" is nothing, words \"dongle is blocked\" gives much better results. We are trying to protect your work, protect software, protect your private data, it\'s the only reason why we must block dongles for short time. | |
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