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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 05-19-2011, 14:37   #1 (permalink)
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Unhappy Please Help me, Infinity Team


Hy to all, I have a Infinity Box since 3 months but almost allways I have one problem with it: when I want to unlock a phone nothing happents.I connect the phone(off) to tha box I press power button but nothing itīs happent.Please help me with this.Itīs not the first phone which I try it to unlock with infinity but allways the same problem.The cables are ok.

Here is the log:

COM5 [VCP0] selected
module v1.38
Device: Sony-Ericsson-T303
"advanced chip detection" active
Action: unlock
Checking data, wait...
Boot ...
Phone should be Switched OFF !
Press Power button now !
Boot fail
error: operation failed
Finished, time used: 6 min 34 sec
Remove/Install battery now !

Best regards
chuci
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Old 05-19-2011, 15:13   #2 (permalink)
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Quote:
Originally Posted by chuci99 View Post
Hy to all, I have a Infinity Box since 3 months but almost allways I have one problem with it: when I want to unlock a phone nothing happents.I connect the phone(off) to tha box I press power button but nothing itīs happent.Please help me with this.Itīs not the first phone which I try it to unlock with infinity but allways the same problem.The cables are ok.

Here is the log:

COM5 [VCP0] selected
module v1.38
Device: Sony-Ericsson-T303
"advanced chip detection" active
Action: unlock
Checking data, wait...


Boot ...
Phone should be Switched OFF !
Press Power button now !
Boot fail
error: operation failed
Finished, time used: 6 min 34 sec
Remove/Install battery now !

Best regards
chuci
Have you check you driver installatoin.Reinstal the drivers.And see whether it will connect.
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Old 05-19-2011, 15:35   #3 (permalink)
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yes I try it but the same.Any other suggestion?Plssss
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Old 05-19-2011, 18:47   #4 (permalink)
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check your phone may be not connected due to hardware problem
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Old 05-19-2011, 21:56   #5 (permalink)
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The phone conected with usb cable, even with cable from the box, but the box canīt see it.
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Old 05-20-2011, 21:07   #6 (permalink)
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Mostly 99% operation u need to Do Operation on Fbus
Connect Phone To Infinity Rj-45 connector Using Fbus cable ,

cable and Pinout detail u found in Infinity Shell or in Main c:/ infinity box / documentation

Br
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