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Old 07-22-2020, 22:06   #1 (permalink)
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Arrow Please Help. My CM2 Smart-Card Misconfiguration!


Hello Dear Infinity Team.
My CM2 Dongle is Suddenly showing this error "Smart-Card Misconfiguration! Contact to Support". So I am unable to Use my CM2. Please help me How can I Solve this Problem? I don't know how it was happened. I am very sorry if anything wrong happened by me. I am a Old User of Infinity Team. Please Help me to solve my problem as early as possible.

Thanks in Adavance Dear Infinity team.

Dongle Information:
=== DongleManager [Infinity] v1.80 [7/23/2020 3:02:58] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000EBB112BF4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): BDECEBB1
Firmware version: 0144.02
Box/Dongle misconfiguration
Diagnostic code: 66
"UK Edition" status: Off
Last launched Application: 0030 v.0144
=> Activations:
- 00: Infinity-Box/Dongle v0144
- 07: #7
=> Options:
- Infinity-Box/Dongle
- Infinity SM

Dongle Error Picture:



Dongle Firmware Update Fail Picture:

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Old 07-22-2020, 23:21   #2 (permalink)
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Dear Friend, do not worry !
Problem is not serious !
Your PC has some kind of incompatibility or maybe you are using some kind of danger software.
Infinity Team supporters will help you to fix your PC !

STEP 1: go to folder C:\InfinityBox\CM2MT2\ or C:\InfinityBox\CM2SP2\
STEP 2: find file fault.bin
STEP 3: upload file to https://mega.nz/aff=P6O56E0zwhM or send to support via e-mail - https://www.infinity-box.com/contact/
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Old 07-22-2020, 23:56   #3 (permalink)
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Thanks Dear Infinity Team.

Here is the "fault.bin" File. Pls checkand help me to solve this.

https://mega.nz/file/fK5SnCTQ#lwIjGq...Izm9ki83YEVOo0
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Old 07-23-2020, 08:17   #4 (permalink)
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It's second time you have the same issue. It's a result of sharng software usage.
Please read "NOTE" here - https://www.infinity-box.com/support/?s=2
After that update dongle firmware with DongleManager
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Old 07-23-2020, 18:24   #5 (permalink)
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Thanks to Dear Infinity team.

Quote:
Originally Posted by InfinityHelp View Post
It's second time you have the same issue. It's a result of sharng software usage.
Please read "NOTE" here - https://www.infinity-box.com/support/?s=2
After that update dongle firmware with DongleManager
Thanks Dear Infinity Team For Solve my Problem.

Infinity Team Always Best.
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Old 07-23-2020, 19:41   #6 (permalink)
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Let's hope you have read the NOTE before update dongle firmware.
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Old 07-25-2020, 06:50   #7 (permalink)
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my cm2=== DongleManager [Infinity] v1.80 [7/25/2020 8:40:23] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000137157F634082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): F9163715
Firmware version: 0139.02
Box/Dongle misconfiguration
Diagnostic code: 62
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v0139
Diagnostic Key: 7FED8627A636A0BF
=> Options:
- Infinity-Box/Dongle
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Old 07-25-2020, 10:07   #8 (permalink)
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Quote:
Originally Posted by nuwahereza View Post
my cm2=== DongleManager [Infinity] v1.80 [7/25/2020 8:40:23] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000137157F634082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): F9163715
Firmware version: 0139.02
Box/Dongle misconfiguration
Diagnostic code: 62
"UK Edition" status: Off
Last launched Application: 0030 v.0158
=> Activations:
- 00: Infinity-Box/Dongle v0139
Diagnostic Key: 7FED8627A636A0BF
=> Options:
- Infinity-Box/Dongle
Hello,

Why do you use debugger and other crack tools with Infinity software ?
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Old 02-01-2021, 16:55   #9 (permalink)
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=== DongleManager [Infinity] v1.81 [2/1/2021 15:53:22] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000276418164082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 282C2764
Firmware version: 0147.02
"UK Edition" status: Off
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0147
=> Box/Dongle misconfiguration. Contact to support !
=> Options:
- Infinity-Box/Dongle [CM2]
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Old 02-01-2021, 17:05   #10 (permalink)
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Quote:
Originally Posted by attah somaila View Post
=== DongleManager [Infinity] v1.81 [2/1/2021 15:53:22] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000276418164082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 282C2764
Firmware version: 0147.02
"UK Edition" status: Off
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0147
=> Box/Dongle misconfiguration. Contact to support !
=> Options:
- Infinity-Box/Dongle [CM2]
this dongle already fixed
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Old 02-02-2021, 09:36   #11 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
this dongle already fixed
after i install latest cmtm2 it says dongle misconfiguration
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Old 02-02-2021, 11:21   #12 (permalink)
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Quote:
Originally Posted by attah somaila View Post
after i install latest cmtm2 it says dongle misconfiguration
no problem sir your dongle already works well
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Old 02-03-2021, 13:27   #13 (permalink)
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smart card misconfiguration contact to support

NEED HELP DEAR SIR,
Facing this problem almost from a week , i am so worry about it.

=== DongleManager [Infinity] v1.81 [1/27/2021 11:26:53] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 1
HWID: 000068F2200A4082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 03A768F2
Firmware version: 0146.02
=== Process started: 1/27/2021 11:26:55 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
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Old 02-03-2021, 13:31   #14 (permalink)
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Quote:
Originally Posted by swat2 View Post
NEED HELP DEAR SIR,
Facing this problem almost from a week , i am so worry about it.

=== DongleManager [Infinity] v1.81 [1/27/2021 11:26:53] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 1
HWID: 000068F2200A4082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 03A768F2
Firmware version: 0146.02
=== Process started: 1/27/2021 11:26:55 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2
You got an answer a week ago already !!!



1. Reboot PC



2. Update dongle with Infinity DongleManager.exe



3. Delete fault.bin file (if you have it in CM2 folder)



NOTE: Always close boot-helper installation package before run Infinity CM2MT2 !

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Old 02-04-2021, 06:10   #15 (permalink)
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smart card misconfiguration contact to support

InfinityHelp
Thanks dear sir, my problem is solved by updating my dongle now.
you said that l told a lie that no one is replying to me and you have given me references , but i don't know first i given it to another person for this problem ,he returned it back to me in the same condition ,Now yesterday i started self effort and according to you after update it working well. thanks once again
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