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02-03-2009, 16:30 | #1 (permalink) |
No Life Poster Join Date: Jun 2005 Location: egypt Age: 45
Posts: 843
Member: 155242 Status: Offline Thanks Meter: 136 | Please Infinty box team help me frome ysterday i send to you ms to repair it and you send to all ok make updat now after updat dongol work one more and get erorr again Dongle serial No (S/N): XXXXXXXX Firmware version: 0112.02 Dongle identification data is damaged, error code #65 "UK edition" status: Off Last launched application: 0001 v.0158 Support area: http://www.infinity-box.com - Username: 33B0200C - Password: ZFMSafms Dongle parameters checksum: 5DF26C Probably Dongle data is damaged, contact to support ! - If you can't login into support area: contact to [email protected] - If you have problems during start software at first time: upgrade Dongle firmware. when i make updat ----------Process started:02:37:48 ã---------- Locating server... Server#1 address found. Connecting to server#1... Server connection successfully established. S/N: XXXXXXXX, Firmware: 0112.02 Authenticating on server... Authentication stage error: Server reported error:[0007] No more upgrade logs: Dongle is up-to-date and has latest firmware. Don't try more ! and i sent it again to [email protected] but not replay please help me |
02-03-2009, 17:35 | #2 (permalink) |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,229 | How about to make Search ? How to repair "Error code #32, #65": . uninstall any kind of usb-sharing software . reboot PC . make "Read S/N" operation via DongleManager . contact to [email protected] and explain the problem so detailed as possible, attach full dongle details in your mail . after you have got a confirmation that your dongle is not blocked forever (hope you will be able to get this confirmation): upgrade your dongle firmware with DongleManager . never use any kind of usb-sharing software with Infinity-Box to avoid FOREVER BLOCKED dongle ! |
02-03-2009, 18:23 | #3 (permalink) |
No Life Poster Join Date: Jun 2005 Location: egypt Age: 45
Posts: 843
Member: 155242 Status: Offline Thanks Meter: 136 | thx for replay but i make search and read all for this problem frome ysterday i send to you ms to repair it and you send to all ok make updat now after updat dongol work one more and get erorr again |
02-03-2009, 18:56 | #6 (permalink) | |
Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,229 | Quote:
. never use any kind of usb-sharing software with Infinity-Box to avoid FOREVER BLOCKED dongle ! | |
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