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12-22-2009, 17:48
| #1 (permalink) |
| No Life Poster  Join Date: Oct 2005 Location: Sousse /trockadero/TUNISIA
Posts: 698
Member: 193003 Status: Offline Thanks Meter: 46 | please need help from infinity team support this my box id Dongle serial No (S/N): xxx Firmware version: 0112.02 Smart-card status: activated "UK edition" status: On Last launched application: 000B v.0148 Additional activated modules: - 04: Pin-Finder Adapter - Username: xxxx - Password: xxxxxxx Dongle parameters checksum: 68347C thanks in advance Last edited by InfinitySupport; 12-22-2009 at 19:00. Reason: S/N deleted |
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12-22-2009, 19:00
| #2 (permalink) | |
| Product Manager  Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
Thank you very much for your total ignorance of all our request and advices ! We respect each user very much and we respect your time and will be glad to help you so fast as possible, but this time we are very sad to say, but your dongle blocked now for 2 weeks due to it was repeated many times: please, never post your dongle details in public forum, you have an e-mail address (you can see it f.e. in DongleManager) for private discussion. Please, read this: http:///vbb/showthread.php?t=342807 and this: http://www./showthread.php?t=524023 and this: http://forum.gsmhosting.com/vbb/showthread.php?t=653644 Why you need to keep your private data safe: http://forum.gsmhosting.com/vbb/showthread.php?t=664214 You are welcome to contact us after 2 weeks by e-mail: [email protected] Thank you very much for your kind understanding and cooperation ! We are trying to make everything to make our users safe ! | |
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12-22-2009, 19:00
| #3 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
How to fix problems with support area: 1. Try to login in support area again 2. Read error messages very carefully and follow by advices that you can see in support area 3. Try to login in another support area mirror 4. Read error messages very carefully and follow by advices that you can see in support area If you are sure that you have read and understand everything that was written in support area well but problem still exist please, follow the next instruction: 1. Run DongleManager 2. Make "Read S/N" operation 3. Copy text with full dongle details from DongleManager and send dongle details (and detailed problem description) to [email protected] so we will be able to check what is wrong. Don't forget to include in your mail detailed information what is the problem with your dongle. | |
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12-24-2009, 21:41
| #4 (permalink) |
| No Life Poster Join Date: Oct 2005 Location: Sousse /trockadero/TUNISIA
Posts: 698
Member: 193003 Status: Offline Thanks Meter: 46 | hope tha this pb will be soved soon...sorry 4 my-------- total ignorance of all our request and advices------- as y say i Copy text with full dongle details from DongleManager and i send it to [email protected] waiting 4 reply..when i try to acces to support i recive this message using all mirror 1. Information for all users: never share your dongle details (S/N, support area login, password etc.) with anyone ! In case of public sharing of your dongle details and/or files from support area (as well as unproper files usage) your account to support area may be suspended and dongle may be blocked ! 2. All files in support area is virus free. If you see false virus alert wi |
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12-24-2009, 22:03
| #5 (permalink) | |
| Product Manager Join Date: Mar 2005 Location: infinity-box
Posts: 38,635
Member: 130995 Status: Offline Thanks Meter: 35,227 | Quote:
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