GSM Shop GSM Shop
GSM-Forum  

Welcome to the GSM-Forum forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features.
Only registered members may post questions, contact other members or search our database of over 8 million posts.

Registration is fast, simple and absolutely free so please - Click to REGISTER!

If you have any problems with the registration process or your account login, please contact contact us .

Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


Reply
 
LinkBack Thread Tools Display Modes
Old 06-26-2018, 10:39   #1 (permalink)
Junior Member
 
Join Date: Mar 2014
Posts: 20
Member: 2144178
Status: Offline
Thanks Meter: 0
please unblock card


Originally Posted by unlockalone
please can active my acount it is blocked after update
Box/Dongle Serial No (S/N): FAF49D60
thanks

DongleManager [Infinity-Box] v1.67 [2/2/2017 10:19:23 AM]
PC HWID: 54CF3428A7BBBF46684E76CDE9D57948
Card-Reader: FT SCR2000 0
HWID: 01039D601C6A1292
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
  Reply With Quote
Old 06-26-2018, 14:04   #2 (permalink)
No Life Poster
 
Kirumira's Avatar
 
Join Date: Dec 2004
Location: Uganda
Age: 45
Posts: 2,919
Member: 96478
Status: Offline
Sonork: 100.1674604
Thanks Meter: 1,420
Quote:
Originally Posted by unlockalone View Post
Originally Posted by unlockalone
please can active my acount it is blocked after update
Box/Dongle Serial No (S/N): FAF49D60
thanks

DongleManager [Infinity-Box] v1.67 [2/2/2017 10:19:23 AM]
PC HWID: 54CF3428A7BBBF46684E76CDE9D57948
Card-Reader: FT SCR2000 0
HWID: 01039D601C6A1292
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
Boss,
This is 1year & 4months Logs back.
Whats wrong ? Explain more.
  Reply With Quote
The Following User Says Thank You to Kirumira For This Useful Post:
Old 06-27-2018, 11:11   #3 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,458
Member: 1043909
Status: Offline
Thanks Meter: 60,926
Quote:
Originally Posted by unlockalone View Post
Originally Posted by unlockalone
please can active my acount it is blocked after update
Box/Dongle Serial No (S/N): FAF49D60
thanks

DongleManager [Infinity-Box] v1.67 [2/2/2017 10:19:23 AM]
PC HWID: 54CF3428A7BBBF46684E76CDE9D57948
Card-Reader: FT SCR2000 0
HWID: 01039D601C6A1292
Type: Main Infinity-Box/Dongle S/N: -------- Version:
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
Hello,

What to do:

1. Install required Card-Reader Drivers:
- File with Drivers: CardReader_Fetian_FT2K.7z
- File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202
Download files - http://www.infinity-box.com/support/?r=6

OR

1. Insert Smart-Card into another Card-Reader (good result for today is with Alcor Card-Reader)

The next steps are:

2. Run DongleManager
3. Update Dongle firmware


- DO NOT update Smart-Card many times otherwise your account will be locked automatically after 3 tries for 24 hours
- DO NOT use any kind of usb sharing/trace/spy/debug software to avoid problem with Dongle !
  Reply With Quote
Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 



All times are GMT +1. The time now is 10:16.



Powered by Searchlight © 2024 Axivo Inc.
vBulletin Optimisation provided by vB Optimise (Pro) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
- GSM Hosting Ltd. - 1999-2023 -
Page generated in 0.15411 seconds with 8 queries

SEO by vBSEO