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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 12-17-2007, 12:46   #1 (permalink)
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Zt8380


when I power on, yellow bar starts & stops at 100% & it stucks there it stays in that position only.I tried to complete format fss it completes operation but symptom is still same.what should I do?I am giving logs as follows.

COM4 [VCP0] selected
Device: Autodetect 6228 NAND
Checking data, wait...
Action: NAND reset
Boot...
Press and HOLD Power button now !
baud autodetection active
19200
Connecting, wait...
Initializing[6228:8A02:8A02]...
chip: 0031:0000:0101
boot step size: 0400
Release Power button now !
Boot Done
Initialize...
version: 3.1
NAND id: ADF1801D
page size: 800+40
pages/block: 40
bits i/o: 08
address cycles: 04
blocks: 0400
ram size: 00800000
NOR: 0000:000000000000 [00000000]
NAND: 00AD:00F10080001D [08400000]
NOR chip is not installed
Initialize Done
Set baud...
115200
Set baud Done
Identification...
reading...
detecting structure...
converting data...
done 0x00080000 bytes
identification#1 protocol ver: 04
ver. sw1: RATECH28_06A_PCB04_GPRS_MT6228_S02.R2000_AB_01_1_0 T01S0827.BIN
ver. sw2: R2000_AB_01_1.0T01S0827
ffs offset/size: 02000000/06000000
id-page Ok
nfi area detection finished: Ok
identification#1 structure: 2nd [enhanced] generation
security area#1 Ok
security area backup saved: id.27EADFDB.[RATECH28_06A_PCB04_GPRS_MT6228_S02.R2000_AB_01_1_0 T01S0827.BIN_B38E5A59].rpl
New firmware detected:
RATECH28_06A_PCB04_GPRS_MT6228_S02.R2000_AB_01_1_0 T01S0827.BIN

- make "Repair security area" operation
- send "backup_system_log_..." file to support
- make "Read full flash" operation
- send flash backup file(s) to support
- include in your e-mail full text from phone back label (phone name etc.)
identification#1 detection finished
Identification Done
Manipulation...
Manipulation Done
Finalization...
Finalization Done
Write...
formatting...
Write Done
file saved: backup_system_log_27EADFDB_RATECH28_06A_PCB04_GPRS _MT6228_S02.R2000_AB_01_1_0T01S0827.BIN_B38E5A59_2 0071217-170634.B4X.bin
Finished, time used: 93 sec
Remove/Install battery now !
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Old 12-17-2007, 13:03   #2 (permalink)
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Bro this time if Formatting not doing the Good for ur Phone then u need to wait a little .. cozz u have the Phone with Mt6228 Chip type... and no flash files there ... may be u can ask someone to make backup for u and then write this backup to ur phone... .and dont forget to make backups,..
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Old 12-17-2007, 22:54   #3 (permalink)
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hello!

please send us this new firmware for updating software
we also will check what is wrong inside dump
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Old 12-18-2007, 08:12   #4 (permalink)
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where should I send firmware?
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Old 12-18-2007, 08:13   #5 (permalink)
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can I flash it with file given in support RATECH28_06A_PCB04_GPRS_MT6228_S02[1].R2000_ML_01_1_0T02S0824__ZTC-ZT8380_128m_En_Fr_Vn_Ru_Ar_Th.B4M.bin?
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Old 12-18-2007, 08:49   #6 (permalink)
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Quote:
Originally Posted by jatjag View Post
can I flash it with file given in support RATECH28_06A_PCB04_GPRS_MT6228_S02[1].R2000_ML_01_1_0T02S0824__ZTC-ZT8380_128m_En_Fr_Vn_Ru_Ar_Th.B4M.bin?
Hello,

You can try to flash your phone with firmware from support area, but pleas, make the next steps before flashing:

1. send file to backup_system_log_27EADFDB_RATECH28_06A_PCB04_GPRS _MT6228_S02.R2000_AB_01_1_0T01S0827.BIN_B38E5A59_2 0071217-170634.B4X.bin [email protected]
2. read "Firmware" from your phone and send to [email protected]
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Old 12-18-2007, 15:21   #7 (permalink)
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file has been sent to you
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Old 09-26-2008, 11:28   #8 (permalink)
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zt 8380

helo mate, i have zt 8380 cant boot power on,plz anybody help me?
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Old 09-27-2008, 22:38   #9 (permalink)
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hello kabajilee!

try to read out software version and find suitable for flashing flash file on our support site
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