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02-26-2010, 10:27
| #1 (permalink) |
| No Life Poster   Join Date: Dec 2009 Location: westbengal(katwa)
Posts: 575
Member: 1175892 Status: Offline Thanks Meter: 61 |  pls help........... ----------Process started: 2:28:27 PM---------- DongleManager version: 1.32 Locating server... Server address found#1 Connecting to server#1... Server connection successfully established S/N: ??????????, Firmware: 0112.02 Authenticating on server... Authentication stage error: Server reported error:[0006] Your account is suspended: read previous error messages carefully and contact to [email protected] See more information in C:\Documents and Settings\Rabi\Desktop\New Folder\DongleManager.log file. |
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02-26-2010, 11:40
| #3 (permalink) |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Hello, What was the initial error (before your account become suspended) ? You can see dongle upgrade history here: C:\Program Files\InfinityBox\DongleManager\DongleManager.log |
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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02-26-2010, 14:25
| #4 (permalink) |
| No Life Poster Join Date: Dec 2009 Location: westbengal(katwa)
Posts: 575
Member: 1175892 Status: Offline Thanks Meter: 61 | ----------Process started: 6:54:31 PM---------- DongleManager version: 1.30 Locating server... Server address found#1 Connecting to server#1... Server connection successfully established S/N: ???????????, Firmware: 0112.02 Authenticating on server... Authentication stage error: Server reported error:[0006] Your account is suspended: read previous error messages carefully and contact to [email protected] plz help ....... |
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02-26-2010, 14:49
| #5 (permalink) |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Hello, What was the initial error (before your account become suspended) ? You can see dongle upgrade history here: C:\Documents and Settings\Rabi\Desktop\New Folder\DongleManager.log |
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02-27-2010, 08:40
| #6 (permalink) |
| No Life Poster Join Date: Dec 2009 Location: westbengal(katwa)
Posts: 575
Member: 1175892 Status: Offline Thanks Meter: 61 | after run lasted version lg module my boxx nedded upgarde but error in upgarde . Identification: base Dongle serial No (S/N): ?????? Firmware version: 0112.02 Dongle status: activated "UK edition" status: Off Last launched application: 001F v.0309 Active modules: - 00: base - 04: Pin-Finder Adapter Support area: http://www.infinity-box.com - Username: ???????? - Password: ????????? Dongle parameters checksum: 6C0137 ----------Process started: 9:32:30 AM---------- DongleManager version: 1.32 Locating server... Server address found#1 Connecting to server#1... Server connection successfully established S/N: ????????, Firmware: 0112.02 Authenticating on server... Authentication stage error: Server reported error:[0006] Your account is suspended: read previous error messages carefully and contact to [email protected] See more information in C:\Documents and Settings\Rabi\Desktop\New Folder\DongleManager.log file. ----------Process started: 9:32:49 AM---------- DongleManager version: 1.32 Locating server... Server address found#1 Connecting to server#1... Server connection successfully established S/N: ??//????, Firmware: 0112.02 Authenticating on server... Authentication stage error: Server reported error:[0006] Your account is suspended: read previous error messages carefully and contact to [email protected] See more information in C:\Documents and Settings\Rabi\Desktop\New Folder\DongleManager.log file. |
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02-27-2010, 09:35
| #7 (permalink) |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Yes, I see now that you do not want to show original error that was given by Dongle Manager software. it is sad to see that you do not show it. now contact to [email protected] |
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02-27-2010, 12:16
| #8 (permalink) |
| No Life Poster Join Date: Dec 2009 Location: westbengal(katwa)
Posts: 575
Member: 1175892 Status: Offline Thanks Meter: 61 | Hello, We are very sad to say, but your smart-card keys is damaged and card can not be upgraded anymore. Smart card access keys work same way as SIM card PIN code. Once all attempts is used up- card is blocked. The reason of used up keys is running on your PC harmful software. This soft tried to access our card and made it blocked. Please see attached picture jaf_card_damage_marked.jpg, this could be one of reasons for this. As long as your box cannot be upgraded anymore- only current infinity programs will continue to work. New updates (Like MModule 3.18), which will require box upgrade- will not work. Best Regards, Infinity Team pls tel me any solitons..................... |
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02-27-2010, 14:11
| #9 (permalink) |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Hello Dear Friend, Yes, I agree, let's ask us help via mail, then post the same questions and our answers in forum. This helps us to save time, let's other people see solutions too. So, here is explanation: It is not possible to upgrade this smart-card any more. You can use old Infinity-Box software as before, but new software (that should be used with new box firmware) can not be started. Please, read more information here: http://forum.gsmhosting.com/vbb/showthread.php?t=645090 http://forum.gsmhosting.com/vbb/showthread.php?t=872598 http://forum.gsmhosting.com/vbb/showthread.php?t=645081 http://www.infinity-box.com/doc.php#16 http://www.infinity-box.com/doc.php#17 |
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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