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Old 10-09-2019, 06:46   #1 (permalink)
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Exclamation pls help me team my card updating error


=== DongleManager [Infinity] v1.72 [09-10-2019 11:08:32] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 0108A26024881292
=== Process started: 09-10-2019 11:08:32 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Error upgrading applets:
Card returned error - 0000 at 1581/8507
Disconnected
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Old 10-09-2019, 09:55   #2 (permalink)
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Quote:
Originally Posted by manoj489 View Post
=== DongleManager [Infinity] v1.72 [09-10-2019 11:08:32] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: FT SCR2000 0
HWID: 0108A26024881292
=== Process started: 09-10-2019 11:08:32 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Error upgrading applets:
Card returned error - 0000 at 1581/8507
Disconnected
What is the installed FT2000 drivers version ?
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Old 10-09-2019, 10:28   #3 (permalink)
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CardReader_Fetian_FT2K.7z this driver install
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Old 10-09-2019, 10:32   #4 (permalink)
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File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
Download files - https://www.infinity-box.com/support/?r=6


What is the currently installed FT2000 drivers version ?
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Old 10-09-2019, 13:23   #5 (permalink)
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Driver version 2.5.9.1202

driver date 2-12-2009
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Old 10-09-2019, 13:35   #6 (permalink)
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Do you have another PC or another Card-Reader ?
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Old 10-09-2019, 13:51   #7 (permalink)
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umt card reader i hava infinty bb5 card reader i have
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Old 10-09-2019, 14:53   #8 (permalink)
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Quote:
Originally Posted by manoj489 View Post
umt card reader i hava infinty bb5 card reader i have
Why do you want to kill your smart-card with repeated update attempts ?


Please confirm that you understand about "update only once" and after that we will post an instruction here.


Waiting for your confirmation
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Old 10-10-2019, 04:51   #9 (permalink)
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111337596 my anydesk id pls update my doongle sir ji pls help me
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Old 10-10-2019, 06:55   #10 (permalink)
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Quote:
Originally Posted by manoj489 View Post
111337596 my anydesk id pls update my doongle sir ji pls help me
team not help in card cases via remotely
insert your smart card into any other reader
use latest dongle manager update card only one time
and send logs in text here and wait for reply...
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Old 10-10-2019, 07:16   #11 (permalink)
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> -- === DongleManager [Infinity] v1.72 [10/9/2019 9:37:52] ===
> Box/Dongle type selected: Infinity-Box/Dongle
> Card-Reader: FT SCR2000 0
> HWID: 0108A26024881292
> === Process started: 10/9/2019 9:37:52 ===
> Connecting to server
> Server connection successfully established
> Checking DongleManager version...
> Your DongleManager is up-to-date
> Checking Dongle Identification...
> Authenticating on server...
> Authentication stage error:
> Server answer:[0010] Dongle Authentication fail.
> Probably last attempt was interrupted or wrong Smart-Card connected.
> Contact to http://www.infinity-box.com/support/?r=2
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Old 10-10-2019, 07:16   #12 (permalink)
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This error pls solution and give a time how to update days
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Old 10-10-2019, 07:35   #13 (permalink)
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Quote:
Originally Posted by manoj489 View Post
This error pls solution and give a time how to update days
Please tell me, do you understand that you must update card ONLY ONE TIME ?
Do you understand this instruction ? yes or no ?
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Old 10-10-2019, 08:55   #14 (permalink)
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Quote:
Originally Posted by manoj489 View Post
> -- === DongleManager [Infinity] v1.72 [10/9/2019 9:37:52] ===
> Box/Dongle type selected: Infinity-Box/Dongle
> Card-Reader: FT SCR2000 0
> HWID: 0108A26024881292
> === Process started: 10/9/2019 9:37:52 ===
> Connecting to server
> Server connection successfully established
> Checking DongleManager version...
> Your DongleManager is up-to-date
> Checking Dongle Identification...
> Authenticating on server...
> Authentication stage error:
> Server answer:[0010] Dongle Authentication fail.
> Probably last attempt was interrupted or wrong Smart-Card connected.
> Contact to http://www.infinity-box.com/support/?r=2
why do you want to KILL YOUR CARD with REPEATED ATTEMPTS ?

now you must use another reader and update card 1 (one) time !
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Old 10-10-2019, 12:03   #15 (permalink)
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ok sir ji try update tommorow morning today card not update try tommrow morning
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