Problem with dongle number in BEST software - GSM-Forum

Jagupop · 08-27-2016, 10:27

Hi! My dongle has number 000Axxxxxx
Here is info from dongle manager:

Code:

DongleManager [Infinity-Box] v1.64 [27.08.2016 12:19:13]
PC HWID: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Box/Dongle searching...
Box/Dongle found: Main Infinity-Box/Dongle
Card-Reader: Axalto e-gate 0
HWID: xxxxxxxxxxxxxxxx
Box/Dongle Serial No (S/N): 0Axxxxxx
Firmware version: 0132.02
"UK edition" status: Off

I registered on the IOS with login 000Axxxxxx and some years and now too it working.

But when I do "Check user info" with BEST software it show login: 030Axxxxxx
and I can not use paid operation:

Code:

Card serial: 0Axxxxxx
Card type: BEST Dongle
Card password:  

Link to my account: http://user.infinity-box.com
Login: 030Axxxxxx

Connecting to server...

Error with message : HTTP/1.1 500 Access denied `030Axxxxxx`

Please help to sove this problem. Thank you!

InfinityHelp · 08-27-2016, 12:00

Please update [BEST] configuration file with your Username/Password.
Instruction - Technical Support ? View topic - "Authentication failed" probelm & solution

Jagupop · 08-27-2016, 12:17

Thank you for help! It working now!!!

08-27-2016, 10:27	#1 (permalink)
Jagupop Freak Poster Join Date: Oct 2004 Location: Ukraine Age: 55 Posts: 110 Member: 87836 Status: Offline Sonork: 100.96600 Thanks Meter: 14	Problem with dongle number in BEST software Hi! My dongle has number 000Axxxxxx Here is info from dongle manager: Code: DongleManager [Infinity-Box] v1.64 [27.08.2016 12:19:13] PC HWID: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Box/Dongle searching... Box/Dongle found: Main Infinity-Box/Dongle Card-Reader: Axalto e-gate 0 HWID: xxxxxxxxxxxxxxxx Box/Dongle Serial No (S/N): 0Axxxxxx Firmware version: 0132.02 "UK edition" status: Off I registered on the IOS with login 000Axxxxxx and some years and now too it working. But when I do "Check user info" with BEST software it show login: 030Axxxxxx and I can not use paid operation: Code: Card serial: 0Axxxxxx Card type: BEST Dongle Card password: Link to my account: http://user.infinity-box.com Login: 030Axxxxxx Connecting to server... Error with message : HTTP/1.1 500 Access denied `030Axxxxxx` Please help to sove this problem. Thank you!

08-27-2016, 12:00	#2 (permalink)
InfinityHelp Product Supporter Join Date: May 2005 Location: uae Posts: 29,245 Member: 148515 Status: Offline Thanks Meter: 19,534	Please update [BEST] configuration file with your Username/Password. Instruction - Technical Support ? View topic - "Authentication failed" probelm & solution

08-27-2016, 12:17	#3 (permalink)
Jagupop Freak Poster Join Date: Oct 2004 Location: Ukraine Age: 55 Posts: 110 Member: 87836 Status: Offline Sonork: 100.96600 Thanks Meter: 14	Thank you for help! It working now!!!