Problem in my smart card Problem in my smart card after last attempt was interrupted
 

Problem in my smart card Problem in my smart card after last attempt was interrupted
DongleManager [Infinity] v1.72 [29/02/2020 11:20:15] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0002287A00001942
=== Process started: 29/02/2020 11:20:15 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

Hello,

Update dongle firmware with DongleManager once again now.
Result ?

the same problem
= DongleManager [Infinity] v1.72 [01/03/2020 10:53:57] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00011D1521344082
=== Process started: 01/03/2020 10:53:58 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2

Hello,

This Smart-Card is not an Infinity Smart-Card

- Disconnect all other Boxes and Dongles from PC
- Connect ONLY one Infinity Box/Dongle to PC

she is plugged in alone in pc

it is blocked following a cut internet

Your Smart-Card is not an Infinity Smart-Card

- Disconnect all other Boxes and Dongles from PC
- Connect ONLY one Infinity Box/Dongle to PC

It is connected on its own

Dongle that you have connected is not Infinity.
Now please connect Infinity dongle to PC.

result ?

SamPhone <[email protected]>
À :[email protected]
mar. 1 avr. 2014 à 18:04
Salam,

SamPhone a le plaisir de t'informer que votre licence SPT-Box software activation for Infinity Box (SN : 9F63287A) a été activée chez Infinity Team, Pour finalser votre Activation Veuillez Suivre les instructions suivantes:
Instruction:

1. follow the "Activation procedure" step 7. etc. from this manual : http://www.infinity-box.com/download..._procedure.pdf

2. for final activation step to get user.ini file follow this link : SPT-Box
Cordialement,
SamPh)ne Team

this is my box sn (S/N): 9F63287A

=== DongleManager [Infinity] v1.72 [03/03/2020 12:54:19] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0002287A00001942
=== Process started: 03/03/2020 12:54:20 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Version check error:
Socket Error # 10054
Connection reset by peer.

and this is my infinity best sn S/N 1CC97662

This time you have right dongle connected. Look at HWID of your previously connected card and last one. Do you see the difference ?

Try to update it once again now.
Result ?

All is well thenks........