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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 02-14-2006, 10:33   #1 (permalink)
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i cant unlock x500 user lock


i try to unlock panasonic x500 user lock the program say phone not power on and something else any body on how to unlock x500 thanks
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Old 02-14-2006, 11:10   #2 (permalink)
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What is "something else" ?
Please, check this great link:
http://forum.gsmhosting.com/vbb/show...9&postcount=38

Double check your cable.
Be sure that phone is in power on state.

and maybe this code can help you: **0102#
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Old 02-14-2006, 15:55   #3 (permalink)
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ok the cable i have is pan60 and g50 cable this how the two cable i have that could fit in this fone thank u
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Old 02-14-2006, 16:04   #4 (permalink)
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For X500 you need to use "G60" cable.

btw, did you checked link that I have posted in my previous message ?
what is the results ?
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Old 02-14-2006, 16:05   #5 (permalink)
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ok i will try ur code is it with sim or without sim thank u
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Old 02-14-2006, 16:11   #6 (permalink)
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enter code without sim card
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Old 02-14-2006, 18:34   #7 (permalink)
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COM3 selected
Device must be POWERED-ON !
Connecting, wait...
Err: Device not powered or bad connection
this is the information i get after using a cable mark pan60
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Old 02-14-2006, 18:46   #8 (permalink)
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open cable connector and check pinout according to attached picture.

Last edited by InfinitySupport; 06-22-2011 at 10:16.
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Old 02-14-2006, 18:53   #9 (permalink)
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ok what u are telling me now is that it could be a cable problemok i will look for another cable but where will i be able to buy anothercable fromthat is now my problem thank u because i dont think i can handle this pinout of a thing thank u
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Old 02-14-2006, 19:24   #10 (permalink)
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I don't think that it's hard just to open cable connector and check that all wires is on correct place. Also I think it's not hard to enter in phone easy code and tell me about result. Why you asked how to enter code if you don't want to try it and inform me what's happen ?

Did you tried to read this ?
http://forum.gsmhosting.com/vbb/show...9&postcount=38
I think it's not hard to understand (after 1 minute reading) that the best way to get help is: describe problem exactly and follow the instructions.

really, we have strange discussion today.
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Old 02-15-2006, 12:22   #11 (permalink)
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please it is like there is no g60 cable that comes with my box but i have come accross this cable on my universal box can i use that cable to unlock this fone thank u
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Old 02-15-2006, 12:31   #12 (permalink)
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Heh... "connection lost"

Yes, you can use any cable.
but to be sure in success, please, open cable connector and compare pinout with my picture (attached before).
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Old 02-16-2006, 19:20   #13 (permalink)
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ok i finally got the cable the fone is key pad lock i unlock using usercod evrything runs normal but the kepad is still lock do i need to flash the fone thank u
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Old 02-16-2006, 19:37   #14 (permalink)
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Did you ried to read User manual ?
Did you tried to enter code 1234 or 0000 ?
waiting for your answers.
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Old 02-16-2006, 20:05   #15 (permalink)
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but the key pad are not responding to touch
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