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Old 02-18-2008, 18:45   #1 (permalink)
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problem update infinity


i need to update my infinty for using pinfinder
witk last dongle menager 1.20

not work way ???????????


==== log opened: [17/02/2008 18:28:25] ====
Application: C:\Documents and Settings\Administrateur\Bureau\UPA\DongleManager\D ongleManager.exe
Dongle Manager [Infinity Box] v1.20
----------Process started:18:28:34----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Connection to server#1 failed. Socket Error # 10061
Connection refused.
Emeralda server#2 address found.
Connecting to Emeralda server#2...
Connection to server#2 failed. Socket Error # 10061
Connection refused.
Emeralda server#3 address found.
Connecting to Emeralda server#3...
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Old 02-18-2008, 19:26   #2 (permalink)
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Hello,

Be sure that your firewall is disabled or give enough access rights to Dongle Manager and try again.
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Old 02-18-2008, 20:21   #3 (permalink)
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@InfinitySupport
Same problem
I dont used any firewall & access right administrator for Dongle manager.
Last month it work fine and i able to update for language pack editor program. Now i need to update for using Newest chinese miracle program. It ask for dongle firmware update. Thank you,.......

----------Process started:3:14:32 AM----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Connection to server#1 failed. Socket Error # 10061
Connection refused.
Emeralda server#2 address found.
Connecting to Emeralda server#2...
Connection to server#2 failed. Socket Error # 10061
Connection refused.
Emeralda server#3 address found.
Connecting to Emeralda server#3...
Connection to server#3 failed. Socket Error # 10060
Connection timed out.
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Old 02-18-2008, 20:52   #4 (permalink)
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Yes, that your firewall!!! Disable - all be OK.
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Old 02-18-2008, 23:52   #5 (permalink)
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Quote:
Originally Posted by Bill Howard View Post
@InfinitySupport
Same problem
I dont used any firewall & access right administrator for Dongle manager.
Last month it work fine and i able to update for language pack editor program. Now i need to update for using Newest chinese miracle program. It ask for dongle firmware update. Thank you,.......

----------Process started:3:14:32 AM----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Connection to server#1 failed. Socket Error # 10061
Connection refused.
Emeralda server#2 address found.
Connecting to Emeralda server#2...
Connection to server#2 failed. Socket Error # 10061
Connection refused.
Emeralda server#3 address found.
Connecting to Emeralda server#3...
Connection to server#3 failed. Socket Error # 10060
Connection timed out.
If you still have problems with dongle upgrade and you are sure that there is no any problems with firewall, please, check some addtional information here: http://www.infinity-box.biz/index.php?id=support
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Old 02-19-2008, 07:45   #6 (permalink)
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I dont use any firewall. i try again & successful. Thank You Infinity TEAM

==== log opened: [2/19/2008 2:41:28 PM] ====
Application: C:\Program Files\InfinityBox\DongleManager\DongleManager.exe
Dongle Manager [Infinity Box] v1.20
----------Process started:2:41:37 PM----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Server connection successfully established.
S/N: ******xx, Firmware: 010C.02
Authenticating on server...
Authentication successfull.
Checking upgrade client version...
Your upgrade client is up-to-date.
Checking Dongle Identification...
Dongle Identification checked.
Service stage 1 confirmed.
Securing session...
Session secured ok.
Upgrading dongle...
Applet upgrade ok.
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok.
Process completed.
----------Process finished:2:42:33 PM----------
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Old 02-19-2008, 18:03   #7 (permalink)
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problem was your net connection.
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Old 02-20-2008, 02:51   #8 (permalink)
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problem resolved thx to infinitysupport
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