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Old 04-09-2010, 16:58   #1 (permalink)
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Problems with some alcatel models after unlock


hi i'm having troubles with alcatel models like 360A and ot303 I did imei repair and sp unlock but after 2 days the phone returned because is locked for all operators i did sp unlock again and the phone works fine again but today i have the same phone here for the same problem i did again sp unlock and the phone is fine again but after 2 days will come back ??

here is the log of the operations:

second time:
back label

OT-360
TCT MOBILE
N 26C 9YAB 11 CMS
HECHO EN CHINA
FCC ID:RAD104

360A-2ACEC03


COM4 [VCP1] selected
module v3.32
Device: Alcatel-360A
Checking data, wait...
advanced flash detection enabled
Action: rebuild security area
====> Boot ...
Press and HOLD Power button now !
19200 fixed
Connecting, wait...
Initializing [6223:8A05:8A00]...
CPU: MT6223
chip: 0011:BDEA:A00C
status: 01
boot packet size: 0400
Release Power button now !
Boot Done
====> Initialize ...
detecting chip #00 in region #00...
flash: EC240200000000:2BEA0000000000
flash: Samsung K5L2833ATA T 16Mb
otp offset: 00FF0000
number of flash chip/regions detected: 01/01
Initialize Done
====> Set baud ...
921600
Set baud Done
====> Initialize bootcode ...
Initialize bootcode Done
====> Check firmware integrity ...
usb bootloader detect...
..
usb bootloader detect (phase #2)...
..
usb bootloader (chip) is absent
searching rom info...
search rom info finished
rom info structure: 2nd [enhanced] generation
TCL-ID is present
startup code area #1 is Ok
startup code area #1 backup saved: C:\Archivos de programa\InfinityBox\MModule\backup_security\id.C8 4F01D0.[JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08_36_S P1_V9.BIN_481CB0D4].rpl
rom info detection finished
TCL-ID detection...
TCL-ID detection done
device-id: C84F01D0
rom info ver: 05
sw version: JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08_36_S P1_V9.BIN
project-id: MAUI.08A.W08.36.SP1.V9, D4B01C48
code offset: 00000000
ffs offset/size [01]: 00C00000/00400000
TCL-ID identification
version: 26C
provider: 360A-2ACECO3
customization: CI26NO31
customization: XI26NO31
TCL-ID identification done
rom info structure: 2nd [enhanced] generation
TCL-ID is present
ffs/eeprom address assigned: 00C00000
startup code area #1 check...
startup code area #1 fixed
sec info (detailed) detection...
searching sec info#1...
search sec info#1 finished
sim-lock status: disabled
product id: JRD_COMMUNICATION_U82X_PRODUCTS
area1 is valid
area2 is valid
area3 is valid
area4 is valid
searching sec info#2...
.
search sec info#2 finished
security area (sec info, cust) calculation...
identification header detected
customization: XI26NO31
customization name adjusted
flash: EC240200000000:2BEA0000000000
flash: EC240200000000:2BEA0000000000
Write: security area (sec info, cust)
security area (sec info, cust) calculation done
security area (sec info, hash) calculation...
..................security area (sec info, hash) detecting size...
security area (sec info, hash) detecting parameters...
security area (sec info, hash) encoding...
done
flash: EC240200000000:2BEA0000000000
flash: EC240200000000:2BEA0000000000
Write: security area (sec info, hash)
security area (sec info, hash) calculation done
Check firmware integrity Done
====> Check firmware content ...
Check firmware content Done
====> Backup required data ...
original imei: FFFFFFFFFFFFFF
flash: EC240200000000:2BEA0000000000
Backup required data Done
====> Patch required data ...
Patch required data Done
====> Special operation ...
Special operation Done
====> Write ...
Write Done
====> Finalization ...
ffs formatting...
flash: EC240200000000:2BEA0000000000
Finalization Done
file saved: C:\Archivos de programa\InfinityBox\MModule\backup_security\Alcat el-360A_JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08 _36_SP1_V9__system_log_C84F01D0_481CB0D4_20100405-195949.B0X.bin
Finished, time used: 2 min 3 sec
Remove/Install battery now !

File system has been modified !
It is need to press and HOLD phone "Power" button
during long time (up to 1 min) to make phone Powered-On !

and the phone returned, here is the log of today:

COM4 [VCP0] selected
module v3.34
Device: Alcatel-360A
Checking data, wait...
advanced flash detection enabled
Action: rebuild security area
enhanced security fix enabled
====> Boot ...
Press and HOLD Power button now !
baud autodetection active
19200 autodetect
Connecting, wait...
Initializing [6223:8A05:8A00]...
CPU: MT6223
chip: 0011:BDEA:A00C
status: 01
high speed boot Off
boot packet size: 0400
Release Power button now !
Boot Done
====> Initialize ...
detecting chip #00 in region #00...
flash: EC240200000000:2BEA0000000000
flash: Samsung K5L2833ATA T 16Mb
otp offset: 00FF0000
number of flash chip/regions detected: 01/01
Initialize Done
====> Set baud ...
921600
Set baud Done
====> Initialize bootcode ...
Initialize bootcode Done
====> Check firmware integrity ...
usb bootloader detect...
..
usb bootloader detect (phase #2)...
..
usb bootloader (chip) is absent
searching rom info...
search rom info finished
rom info structure: 2nd [enhanced] generation
TCL-ID is present
startup code area #1 is Ok
startup code area #1 backup saved: C:\Archivos de programa\InfinityBox\MModule\backup_security\id.C8 4F01D0.[JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08_36_S P1_V9.BIN_481CB0D4].rpl
rom info detection finished
TCL-ID detection...
TCL-ID detection done
device-id: C84F01D0
rom info ver: 05
sw version: JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08_36_S P1_V9.BIN
project-id: MAUI.08A.W08.36.SP1.V9, D4B01C48
code offset: 00000000
ffs offset/size [01]: 00C00000/00400000
TCL-ID identification
version: 26C
provider: 360A-2ACECO3
customization: CI26NO31
customization: XI26NO31
TCL-ID identification done
rom info structure: 2nd [enhanced] generation
TCL-ID is present
ffs/eeprom address assigned: 00C00000
startup code area #1 check...
startup code area #1 fixed
sec info (detailed) detection...
searching sec info#1...
search sec info#1 finished
sim-lock status: disabled
product id: JRD_COMMUNICATION_U82X_PRODUCTS
area1 is valid
area2 is valid
area3 is valid
area4 is valid
searching sec info#2...
.
search sec info#2 finished
security area (sec info, cust) calculation...
identification header detected
customization: XI26NO31
customization name adjusted
flash: EC240200000000:2BEA0000000000
flash: EC240200000000:2BEA0000000000
Write: security area (sec info, cust)
security area (sec info, cust) calculation done
security area (sec info, hash) calculation...
..................region counter set: 01
security area (sec info, hash) detecting size...
security area (sec info, hash) detecting parameters...
security area (sec info, hash) encoding...
done
flash: EC240200000000:2BEA0000000000
flash: EC240200000000:2BEA0000000000
Write: security area (sec info, hash)
security area (sec info, hash) calculation done
Check firmware integrity Done
====> Check firmware content ...
Check firmware content Done
====> Backup required data ...
original imei: FFFFFFFFFFFFFF
flash: EC240200000000:2BEA0000000000
Backup required data Done
====> Patch required data ...
Patch required data Done
====> Special operation ...
Special operation Done
====> Write ...
Write Done
====> Finalization ...
ffs formatting...
flash: EC240200000000:2BEA0000000000
Finalization Done
file saved: C:\Archivos de programa\InfinityBox\MModule\backup_security\Alcat el-360A_JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08 _36_SP1_V9__system_log_C84F01D0_481CB0D4_20100409-104207.B0X.bin
Finished, time used: 2 min 12 sec
Remove/Install battery now !

File system has been modified !
It is need to press and HOLD phone "Power" button
during long time (up to 1 min) to make phone Powered-On !


BR.
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Old 04-10-2010, 23:19   #2 (permalink)
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Hello,

To be honest we have no information about this problem, it was no any such problems before.
We will try to check what may be wrong.
Please, keep us informed about situation with your phones.
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Old 04-12-2010, 03:51   #3 (permalink)
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i will inform if any phone is returned
thanks....
360 and ot 303.
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Old 04-12-2010, 15:49   #4 (permalink)
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ot 303 has returned today
im waiting the 360
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Old 04-13-2010, 00:13   #5 (permalink)
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here some pics of the phone when is locked for all networks
today i uninstalled infinity and reinstall InfinitySetupMain_v2.18a
i will unlock the phone again and will inform after 3 days



i dont find edit to edit my previus post.

pd: this is the 360
and here is the log, i used MModule_v3.23 because a friend tellme that with this module the phone will not return locked.

COM4 [VCP0] selected
module v3.23
Device: Alcatel-360A
Checking data, wait...
advanced flash detection enabled
Action: rebuild security area
====> Boot ...
Press and HOLD Power button now !
19200 fixed
Connecting, wait...
Initializing [6223:8A05:8A00]...
CPU: MT6223
chip: 0011:BDEA:A00C
status: 01
boot packet size: 0400
Release Power button now !
Boot Done
====> Initialize ...
detecting chip #00 in region #00...
flash: EC240200000000:2BEA0000000000
flash: Samsung K5L2833ATA T 16Mb
otp offset: 00FF0000
number of flash chip/regions detected: 01/01
Initialize Done
====> Set baud ...
115200
Set baud Done
====> Initialize bootcode ...
Initialize bootcode Done
====> Check firmware integrity ...
usb bootloader detect...
..
usb bootloader detect (phase #2)...
..
usb bootloader (chip) is absent
searching rom info...
search rom info finished
rom info structure: 2nd [enhanced] generation
TCL-ID is absent
startup code area #1 is Ok
startup code area #1 backup saved: C:\Archivos de programa\InfinityBox\MModule\backup_security\id.C8 4F01D0.[JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08_36_S P1_V9.BIN_481CB0D4].rpl
rom info detection finished
device-id: C84F01D0
rom info ver: 05
sw version: JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08_36_S P1_V9.BIN
project-id: MAUI.08A.W08.36.SP1.V9, D4B01C48
code offset: 00000000
ffs offset/size [01]: 00C00000/00400000
rom info structure: 2nd [enhanced] generation
TCL-ID is absent
ffs/eeprom address assigned: 00C00000
startup code area #1 check...
startup code area #1 fixed
sec info (detailed) detection...
searching sec info#1...
search sec info#1 finished
sim-lock status: disabled
product id: JRD_COMMUNICATION_U82X_PRODUCTS
area1 is invalid
area2 is valid
area3 is valid
area4 is valid
searching sec info#2...
.
search sec info#2 finished
security area (sec info, part #2) calculation...
identification header detected
customization: XI26NO31
customization name adjusted
flash: EC240200000000:2BEA0000000000
flash: EC240200000000:2BEA0000000000
Write: security area (sec info, part #2)
security area (sec info, part #2) calculation done
security area (sec info, part #1) calculation...
..................security area (sec info, part #1) detecting size...
security area (sec info, part #1) detecting parameters...
security area (sec info, part #1) encoding...
done
flash: EC240200000000:2BEA0000000000
flash: EC240200000000:2BEA0000000000
Write: security area (sec info, part #1)
security area (sec info, part #1) calculation done
Check firmware integrity Done
====> Check firmware content ...
Check firmware content Done
====> Backup required data ...
original imei: FFFFFFFFFFFFFF
flash: EC240200000000:2BEA0000000000
Backup required data Done
====> Patch required data ...
Patch required data Done
====> Special operation ...
Special operation Done
====> Write ...
Write Done
====> Finalization ...
ffs formatting...
flash: EC240200000000:2BEA0000000000
Finalization Done
file saved: C:\Archivos de programa\InfinityBox\MModule\backup_security\Alcat el-360A_JRD23_08A_PCB01_GPRS_MT6223P_S00.MAUI_08A_W08 _36_SP1_V9__system_log_C84F01D0_481CB0D4_20100412-182234.B0X.bin
Finished, time used: 2 min 53 sec
Remove/Install battery now !

File system has been modified !
It is need to press and HOLD phone "Power" button
during long time (up to 1 min) to make phone Powered-On !

Last edited by fermetal; 04-13-2010 at 00:22.
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Old 04-13-2010, 00:17   #6 (permalink)
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Yes im faced same problem on ot360a and ot383a,After imei change and unlock phone working fine,
but phones became locked sometime later.
Im doing only imei repair whitout unlock but still the same.
Please check it.
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Old 04-13-2010, 09:34   #7 (permalink)
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Hello,

We will try to check this ASAP.
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Old 04-13-2010, 12:11   #8 (permalink)
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Hello,

Please, post here operation log for 303 model unlock operation so we will be able to check details.
Thank you !
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Old 04-13-2010, 16:44   #9 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,

Please, post here operation log for 303 model unlock operation so we will be able to check details.
Thank you !
ALSO i had the same problem with a 383 after unlock the phone returned locked but after the second sp unlock the phone was not returned, i dont know if the phone works fine or if the customer take it to the other side.

about the 303 the client was angry and he took the phone and asked for their money.

PD. in this moment i have in my hands the 360. im waiting the third day.

BR..
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Old 04-13-2010, 21:16   #10 (permalink)
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I receive Ot-303 relock, after unlock . i just format phone with new alcatel format methode ( *#power ) and work fine , since he no come then i think it's work .
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Old 04-14-2010, 14:08   #11 (permalink)
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I have same problem with Alcatel OT-303x MTS Ukraine. Phone is locked after few days again
.
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Old 04-16-2010, 19:32   #12 (permalink)
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Quote:
Originally Posted by pral View Post
I receive Ot-303 relock, after unlock . i just format phone with new alcatel format methode ( *#power ) and work fine , since he no come then i think it's work .
i did this today with a 360 that was relock and now is working fine i will wait the 3 days.
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Old 04-20-2010, 17:54   #13 (permalink)
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3 days and i have the phone again in my hands locked....... the same problem the same phone

INFINITY SUPPORT PLEASE HELP !!!!!!!!!!!!!!!!! IM NOT THE ONly one with this problem !!!!!!!!!!!!!
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Old 04-20-2010, 20:01   #14 (permalink)
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Hello,
Yes, we are trying to fix it.
The problem is that the problem appear not right after operation., but in some time, so it's quite hard to make detailed tests.
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Old 04-26-2010, 17:11   #15 (permalink)
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hi
in this moment i have an 303 locked after 3 days what can i do for help to solve this problem ?
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