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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 02-02-2009, 10:49   #1 (permalink)
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Join Date: Dec 2006
Location: inside of infinity best tool
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product supporter need help !!!!!!


i have problem to upgrade infinity dongol.
now i use V1.15.
if i try to open chinese miracle it show...
upgrade your infinity-box.
if i try say error.
please look this................
Attached Images
File Type: jpg untitled01.JPG (57.6 KB, 26 views)

Last edited by InfinitySupport; 02-02-2009 at 22:26.
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Old 02-02-2009, 13:03   #2 (permalink)
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Quote:
Originally Posted by msantar View Post
i have problem to upgrade infinity dongol.
now i use V1.15.
if i try to open chinese miracle it show...
upgrade your infinity-box.
if i try say error.
please look this................
please remove both picture as you are displaying your dongle serial number
email us the the error you receive in dongle manager along with your dongle serial number to [email protected]

we will answer you back with repair instruction
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Old 02-02-2009, 14:47   #3 (permalink)
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SAME PROUBLEM WITH ME BRO URGENT NEED TO HELP [email protected]
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Old 02-02-2009, 15:12   #4 (permalink)
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this kind of err when updating firmware need u r help supporterr................

----------Process started: 7:40:20 PM----------


Locating server...
Server address found#1
Connecting to server#1...
Connection to server failed#1 Socket Error # 10022
Invalid argument.
Server address found#2
Connecting to server#2...
Connection to server failed#2 Socket Error # 10022
Invalid argument.
Server address found#3
Connecting to server#3...
Connection to server failed#3 Socket Error # 10022
Invalid argument.
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Old 02-02-2009, 17:01   #5 (permalink)
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me too... have problem whit smart card after upgrade firmware

Dongle can't be found
Card with specified AID not found !
Smartcard API error #00000000
The operation completed successfully




tanx
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Old 02-02-2009, 20:06   #6 (permalink)
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Quote:
Originally Posted by Infinity-Box View Post
please remove both picture as you are displaying your dongle serial number
email us the the error you receive in dongle manager along with your dongle serial number to [email protected]

we will answer you back with repair instruction
i can't remove picture.
please if you can remove thanks.
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Old 02-02-2009, 22:23   #7 (permalink)
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Quote:
Originally Posted by shaikh_zubin View Post
this kind of err when updating firmware need u r help supporterr................

----------Process started: 7:40:20 PM----------


Locating server...
Server address found#1
Connecting to server#1...
Connection to server failed#1 Socket Error # 10022
Invalid argument.
Server address found#2
Connecting to server#2...
Connection to server failed#2 Socket Error # 10022
Invalid argument.
Server address found#3
Connecting to server#3...
Connection to server failed#3 Socket Error # 10022
Invalid argument.
You must disable your firewall and antivirus software and try again !
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Old 02-02-2009, 22:25   #8 (permalink)
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Quote:
Originally Posted by enzula View Post
me too... have problem whit smart card after upgrade firmware

Dongle can't be found
Card with specified AID not found !
Smartcard API error #00000000
The operation completed successfully




tanx
Contact to [email protected] and explain the problem so detailed as possible.
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Old 02-03-2009, 14:14   #9 (permalink)
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i have no anti virus install bro what to do...........
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Old 02-03-2009, 15:21   #10 (permalink)
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Hello,
Try to upgrade dongle via other Internet connection (other provider), f.e. via GPRS.
It may be problem with your provider.
If problem still exist with other provider contact to [email protected]
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