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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 12-09-2020, 11:08   #1 (permalink)
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Samtech tab TWIFI-04 stuck on loading screen need firmware


Samtech tab TWIFI-04 stuck on loading screen need firmware

------------------------

Card found : 07XXXXXX , v0146
Infinity-Box RockChip Service Tool [RKT] v2.02


Operation : Identify [ v2.02 ]

----- > Phone/Tablet :
1. Power Off device
2. PRESS and HOLD BOTH VOLUME KEYS!
3. Insert USB cable! Press 'POWER_ON' button for a few second!
----- > IoT/Box :
1. Reset device power
2. PRESS and HOLD 'RESET' KEY!
3. Insert OTG/USB cable! Press 'POWER_ON' button for a few second!

Wait for device ...
Device Connected!
Interface test : Passed
Device mode : 0x0100

Machine : RK312X
Device : RK3126C
ExtInfo : 7.0.0

SoC CPU : 312A

Flash CSx : 0x00
Flash Type : ADDE94EB74 [ NAND ]
Flash Vend : HYNIX
Flash Size : 0x0000000215000000 ( 8,33 GiB )
Flash Info : 4194304/16384/32/40/1

Connect Ok!


Done!
Elapsed: 00:01:26
-----------------
----------------
Operation : Read Firmware [ v2.02 ]

----- > Phone/Tablet :
1. Power Off device
2. PRESS and HOLD BOTH VOLUME KEYS!
3. Insert USB cable! Press 'POWER_ON' button for a few second!
----- > IoT/Box :
1. Reset device power
2. PRESS and HOLD 'RESET' KEY!
3. Insert OTG/USB cable! Press 'POWER_ON' button for a few second!

Wait for device ...
Device Connected!
Interface test : Passed
Device mode : 0x0100

Machine : RK312X
Device : RK3126C
ExtInfo : 7.0.0

SoC CPU : 312A

Flash CSx : 0x00
Flash Type : ADDE94EB74 [ NAND ]
Flash Vend : HYNIX
Flash Size : 0x0000000215000000 ( 8,33 GiB )
Flash Info : 4194304/16384/32/40/1

Connect Ok!

Reading Flash Content ...


Error : Failed to convert data! Erased/Damaged device???
Send log and report.log to support! Include device info also!
----------------------------
---------------------------
Operation : Read Firmware [ v2.02 ]

----- > Phone/Tablet :
1. Power Off device
2. PRESS and HOLD BOTH VOLUME KEYS!
3. Insert USB cable! Press 'POWER_ON' button for a few second!
----- > IoT/Box :
1. Reset device power
2. PRESS and HOLD 'RESET' KEY!
3. Insert OTG/USB cable! Press 'POWER_ON' button for a few second!

Wait for device ...
Device Connected!
Interface test : Passed
Device mode : 0x0100

Machine : RK312X
Device : RK3126C
ExtInfo : 7.0.0

SoC CPU : 312A

Flash CSx : 0x00
Flash Type : ADDE94EB74 [ NAND ]
Flash Vend : HYNIX
Flash Size : 0x0000000215000000 ( 8,33 GiB )
Flash Info : 4194304/16384/32/40/1

Connect Ok!

Reading Flash Content ...


Error : Failed to convert data! Erased/Damaged device???
Send log and report.log to support! Include device info also!
-------------------------------
------------------------------
Operation : Reset Settings [ v2.02 ]

----- > Phone/Tablet :
1. Power Off device
2. PRESS and HOLD BOTH VOLUME KEYS!
3. Insert USB cable! Press 'POWER_ON' button for a few second!
----- > IoT/Box :
1. Reset device power
2. PRESS and HOLD 'RESET' KEY!
3. Insert OTG/USB cable! Press 'POWER_ON' button for a few second!

Wait for device ...
Device Connected!
Interface test : Passed
Device mode : 0x0100

Machine : RK312X
Device : RK3126C
ExtInfo : 7.0.0

SoC CPU : 312A

Flash CSx : 0x00
Flash Type : ADDE94EB74 [ NAND ]
Flash Vend : HYNIX
Flash Size : 0x0000000215000000 ( 8,33 GiB )
Flash Info : 4194304/16384/32/40/1

Connect Ok!

Wiping UserData ...
Wipe DATA Ok!

Done!
Elapsed: 00:00:15


After Reset Settings also stuck on logo(loading screen)...
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Old 12-12-2020, 13:31   #2 (permalink)
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Join Date: May 2005
Location: uae
Posts: 29,245
Member: 148515
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Dear Sirs,

If you have good flash files and if you want to share it with other users please use IOS File Uploader Tool

Please do not upload password protected or damaged files, all of them will be deleted after upload.
Thank you !
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