Request for 2 month free extra period extension - GSM-Forum

MR SALAUDDIN · 03-24-2020, 18:45

please
Due to the coronavirus, claim for free for an additional 2 months before expiration.

We are not currently using the device
(Coronavirus) Everyone's shop is closed due to lockdown.

Please take a look at the matter

InfinityHelp · 03-24-2020, 22:27

Quote:

Originally Posted by MR SALAUDDIN

please
Due to the coronavirus, claim for free for an additional 2 months before expiration.

We are not currently using the device
(Coronavirus) Everyone's shop is closed due to lockdown.

Please take a look at the matter

As you can see in most caes Infinity users get more than 12/24 months support even if they renew support for 12/24 months.

Anyway we will see at situation and think how to manage it well.

helpo · 03-25-2020, 21:16

Expect good news from the best Team as they are only team. Give access to old exe when ur support period is finished

Sent from my INE-LX1 using Tapatalk

InfinityHelp · 03-25-2020, 21:38

Quote:

Originally Posted by helpo

Expect good news from the best Team as they are only team. Give access to old exe when ur support period is finished

Sent from my INE-LX1 using Tapatalk

You can use previous Infinity software version UNLIMITED (100 years or more) if support is expired.

helpo · 03-27-2020, 11:15

Quote:

Originally Posted by InfinityHelp

You can use previous Infinity software version UNLIMITED (100 years or more) if support is expired.

I know that and i mentioned it

Sent from my INE-LX1 using Tapatalk

YellowBoss · 04-01-2020, 15:58

As per current situation we decide to make some kind of mentioned action.
As per user's repost I can see that currently business is at low level so I think this action is not urgent, we have to think well before make something.
Details will be posted in this thread in some time.

YellowBoss · 04-01-2020, 21:15

As a first step users with dongle firmware version lower than 0134 can update their dongle firmware with DongleManager to upgrade firmware to version 0134.
This gives an ability to use software newer than before.
Yes, version 0134 is not the latest one but it gives more features than version 0128

If you will have any problem with dongle firmware update you can post details of problem here, supporters will check it

Alameeen · 04-01-2020, 23:23

Quote:

Originally Posted by YellowBoss

As a first step users with dongle firmware version lower than 0134 can update their dongle firmware with DongleManager to upgrade firmware to version 0134.
This gives an ability to use software newer than before.
Yes, version 0134 is not the latest one but it gives more features than version 0128

If you will have any problem with dongle firmware update you can post details of problem here, supporters will check it

What about us that have vertion 0136? Can we have some uppar?

YellowBoss · 04-02-2020, 10:26

Quote:

Originally Posted by Alameeen

What about us that have vertion 0136? Can we have some uppar?

As you can see team is thinking about users. Step-by-step actions comes. But people should understand that even in current situation software can not be absolutely free for everybody.
Developers are in the same World as users. Right ? And developers also human with their needs.
Also do not forget that somebody must pay for servers and rest infrastructure.

Do you agree with me my dear friend ?

bs123 · 04-02-2020, 11:32

Good day.
And give, please, the opportunity to use SM v2.06 without buying activation
SM is a good module, but there are no updates for a long time
when the update is released, we will buy activation.
With respect

YellowBoss · 04-02-2020, 11:36

Quote:

Originally Posted by bs123

Good day.
And give, please, the opportunity to use SM v2.06 without buying activation
SM is a good module, but there are no updates for a long time
when the update is released, we will buy activation.
With respect

Do you mean SM or CM ?

bs123 · 04-02-2020, 11:45

Code:

Do you mean SM or CM ?

SM - Samsung

kothamamun · 04-02-2020, 11:56

no need this useless whtas the rubish post here.
lockdown so where your custome use old version
not too much differ.

realityxp · 04-02-2020, 11:56

Quote:

Originally Posted by YellowBoss

As a first step users with dongle firmware version lower than 0134 can update their dongle firmware with DongleManager to upgrade firmware to version 0134.
This gives an ability to use software newer than before.
Yes, version 0134 is not the latest one but it gives more features than version 0128

If you will have any problem with dongle firmware update you can post details of problem here, supporters will check it

Thankyou infinity team,
And Is there anything for us whose dongle/card died this year, could there something like virtual card/online just for this period.

imeifather · 04-02-2020, 12:21

Quote:

Originally Posted by realityxp

Thankyou infinity team,
And Is there anything for us whose dongle/card died this year, could there something like virtual card/online just for this period.

Damage card replacement under warranty time ,
after end warranty period you need buy new card .
there no have any virtual card type ( its like licenses /user name /pass)

But if you one dongle have many activation , you can request to move activation to other new same dongle .

Br

ImeiFather

03-24-2020, 18:45	#1 (permalink)
MR SALAUDDIN Freak Poster Join Date: Oct 2017 Location: Comilla, Bangladesh Age: 30 Posts: 119 Member: 2771089 Status: Offline Sonork: 100.650600 Thanks Meter: 131	Request for 2 month free extra period extension please Due to the coronavirus, claim for free for an additional 2 months before expiration. We are not currently using the device (Coronavirus) Everyone's shop is closed due to lockdown. Please take a look at the matter

04-02-2020, 11:45	#12 (permalink)
bs123 Insane Poster Join Date: Sep 2011 Location: rusia Posts: 82 Member: 1656416 Status: Offline Thanks Meter: 23	Code: Do you mean SM or CM ? SM - Samsung

03-25-2020, 21:16	#3 (permalink)
helpo No Life Poster Join Date: Apr 2014 Location: tripoli,libya Age: 36 Posts: 1,565 Member: 2175357 Status: Offline Sonork: QQ:2157039171 Thanks Meter: 453	Expect good news from the best Team as they are only team. Give access to old exe when ur support period is finished Sent from my INE-LX1 using Tapatalk

04-01-2020, 15:58	#6 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,475 Member: 1043909 Status: Offline Thanks Meter: 60,926	As per current situation we decide to make some kind of mentioned action. As per user's repost I can see that currently business is at low level so I think this action is not urgent, we have to think well before make something. Details will be posted in this thread in some time.

04-01-2020, 21:15	#7 (permalink)
YellowBoss Product Supporter Join Date: Jun 2009 Location: private Posts: 36,475 Member: 1043909 Status: Offline Thanks Meter: 60,926	As a first step users with dongle firmware version lower than 0134 can update their dongle firmware with DongleManager to upgrade firmware to version 0134. This gives an ability to use software newer than before. Yes, version 0134 is not the latest one but it gives more features than version 0128 If you will have any problem with dongle firmware update you can post details of problem here, supporters will check it

04-02-2020, 11:32	#10 (permalink)
bs123 Insane Poster Join Date: Sep 2011 Location: rusia Posts: 82 Member: 1656416 Status: Offline Thanks Meter: 23	Good day. And give, please, the opportunity to use SM v2.06 without buying activation SM is a good module, but there are no updates for a long time when the update is released, we will buy activation. With respect

04-02-2020, 11:56	#13 (permalink)
kothamamun No Life Poster Join Date: Apr 2016 Location: B A N G L A D E S H Posts: 3,188 Member: 2556542 Status: Offline Thanks Meter: 1,790	no need this useless whtas the rubish post here. lockdown so where your custome use old version not too much differ.