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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 08-15-2020, 21:24   #16 (permalink)
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try agan now
What is the result ?
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Old 08-15-2020, 21:29   #17 (permalink)
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btw, your last support renew order was done about one month agi, it was at 2020-07-14
Wy do you want to update dongle again now ?
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Old 08-16-2020, 21:29   #18 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
btw, your last support renew order was done about one month agi, it was at 2020-07-14
Wy do you want to update dongle again now ?
i have hua module active and is saying smartcard failure which requires update to correct. it has happened before i did update it was corrected.

please help....
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Old 08-16-2020, 22:57   #19 (permalink)
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Quote:
Originally Posted by sunnycarlosmarx View Post
i have hua module active and is saying smartcard failure which requires update to correct. it has happened before i did update it was corrected.

please help....
you can update it now.
but befoe do that I suggest you to contact to hua supporters and ask how to avoid this issus in future
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