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04-09-2010, 12:48
| #1 (permalink) |
| No Life Poster   Join Date: Apr 2006 Location: Tunisia
Posts: 2,699
Member: 261437 Status: Offline Sonork: no Thanks Meter: 922  | Server reported error Locating server... Server address found#1 Connecting to server#1... Server connection successfully established S/N: xxxxxxxx, Firmware: 0112.02 Authenticating on server... Authentication stage error: Server reported error:[0006] Your account is suspended: read previous error messages carefully and contact to [email protected] |
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04-09-2010, 13:21
| #2 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
contact to [email protected] | |
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04-10-2010, 20:55
| #5 (permalink) |
| No Life Poster Join Date: Apr 2006 Location: Tunisia
Posts: 2,699
Member: 261437 Status: Offline Sonork: no Thanks Meter: 922 | can you please infinity team solve my problem ... thx a lot .... .................................................. .......................................... Her's box detail : Dongle Manager [Infinity Box] v1.32 Identification: base Dongle serial No (S/N): xxxxxxxx Firmware version: 0112.02 Dongle status: activated "UK edition" status: On Last launched application: 001F v.0311 Active modules: - 00: base - 04: Pin-Finder Adapter Support area: Infinity-Box - Username: xxxxxxxx - Password: xxxxxxxx Dongle parameters checksum: xxxxxx .................................................. .......................................... DongleManager version: 1.32 Locating server... Server address found#1 Connecting to server#1... Server connection successfully established S/N: xxxxxxxx, Firmware: 0112.02 Authenticating on server... Authentication successfull Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Dongle Identification checked Service stage 1 confirmed. Securing session... Error securing session: Server reported error:[0036] Smart-card access keys is incorrect or damaged. Smart-card can not be upgraded any more ! It is quite rare situation and we are sure that it is not an Infinity-Box fault ! This smart-card can not be replaced for free ! This kind of problem is not an Infinity-Box fault, it is a result of harmful activity of other software ! Here is one of possible damage reasons: Warning ! Your smart-card can be attacked by harmful software ! - GSM-Forum - If you have any addon software activated for your damaged Infinity-Box smart-card and if you have another Infinity-Box we can move addon activation to your other Infinity-Box (move activation from one smart-card to another smart-card). - If you see this errors at addon activation stage: you can activate your addon for another Infinity-Box or you can contact to your reseller for refund. |
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