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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 02-18-2021, 10:46   #1 (permalink)
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SL3 service delay


Dear Sirs,

There is a some kind of unpredictable delay with SL3 service.
We are trying to solve it with all our efforts.
If your SL3 orders become delayed and you can not wait any more please contact to support for refund.

Default quoted time for new orders is 7 (seven) days !

Thank you for your kind understanding !

Last edited by InfinityHelp; 02-18-2021 at 10:52.
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Old 03-04-2021, 16:52   #2 (permalink)
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Connect phone on selected interface...

Phone found!
WP10/WP8x Lumia Phone detected
Read info... Ok

Connecting to server and check info ...
Error with message : HTTP/1.1 500 Access denied `00C372459A` auth

Done

ayuda por favor
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Old 03-04-2021, 17:07   #3 (permalink)
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Connecting to server and check info ...
Error with message : HTTP/1.1 500 Access denied `00C372459A` auth

Done

WP8 Unlock Started
Connecting to server...
Connection faled: Socket Error # 10061
Connection refused.
Disconnected
Error! Check previous error message for more info!
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Old 03-04-2021, 21:46   #4 (permalink)
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@edduar
Lumia service is offline. You can use code-by-imei service instead.
Here is list of available services/networks for this option https://www.infinity-box.com/price/
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Old 03-22-2021, 13:08   #5 (permalink)
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nokia c1 unlocked but stil no netwok

Wait for device ...

Device Connected!
Enter SVC ...
Waiting Device ...
Check SVC ...
SVC : DiagChannel opened!

Boot Done!

SOC GEN : UniSoc ( E-family and Modern )
BuildInfo : k150-user 9 PPR1.180610.011 00WW_1_050 release-keys
Platform Version: MOCORTM_17C_W18.41.3_P26.03_Debug
Project Version: pike2_pub
BASE Version: FM_BASE_17C_W18.41.3_P26.03
HW Version: sc7731e_modem
CMP_Time : 11-19-2019 14:05:07

MODEM TAG : MOCORTM_17C_W18.41.3_P26.03_Debug_FM_BASE_17C_W18. 41.3_P26.03_sc7731e_modem_pike2_pub

NVMng : SecurityInfo
IMEI[1] : 354222102223403
IMEI[2] : 354222102263409
WIFIMAC : 748A28036EAC
BT_MAC : 748A28037E4C
SEC : SLS:2, SKS:0, SKV:4


SLStatus : 2C
Status : Locked! Server unlock required!

Connecting to server...
Connected
Init...
Init: Ok
Authenticating...
Authenticated
Checking Client version...
Client version Ok
Balance: 35, price:5
Process...
Finished
Disconnected

Unlocking device ...
Sync data ...
Device unlocked!

Done!
Elapsed: 00:00:47
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Old 03-22-2021, 13:50   #6 (permalink)
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Quote:
Originally Posted by [email protected] View Post
Wait for device ...

Device Connected!
Enter SVC ...
Waiting Device ...
Check SVC ...
SVC : DiagChannel opened!

Boot Done!

SOC GEN : UniSoc ( E-family and Modern )
BuildInfo : k150-user 9 PPR1.180610.011 00WW_1_050 release-keys
Platform Version: MOCORTM_17C_W18.41.3_P26.03_Debug
Project Version: pike2_pub
BASE Version: FM_BASE_17C_W18.41.3_P26.03
HW Version: sc7731e_modem
CMP_Time : 11-19-2019 14:05:07

MODEM TAG : MOCORTM_17C_W18.41.3_P26.03_Debug_FM_BASE_17C_W18. 41.3_P26.03_sc7731e_modem_pike2_pub

NVMng : SecurityInfo
IMEI[1] : 354222102223403
IMEI[2] : 354222102263409
WIFIMAC : 748A28036EAC
BT_MAC : 748A28037E4C
SEC : SLS:2, SKS:0, SKV:4


SLStatus : 2C
Status : Locked! Server unlock required!

Connecting to server...
Connected
Init...
Init: Ok
Authenticating...
Authenticated
Checking Client version...
Client version Ok
Balance: 35, price:5
Process...
Finished
Disconnected

Unlocking device ...
Sync data ...
Device unlocked!

Done!
Elapsed: 00:00:47
What is the problem? "no network" or "enter network code"?
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Old 03-22-2021, 13:50   #7 (permalink)
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@all
SL3 service is back - https://www.infinity-box.com/news/?r=4104
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Old 03-22-2021, 14:06   #8 (permalink)
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network

was network locked so i unlocked it but still no network
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Old 03-22-2021, 14:14   #9 (permalink)
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Quote:
Originally Posted by [email protected] View Post
was network locked so i unlocked it but still no network
so network unlock was done well.

now check phone imei and phone hardware
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Old 03-22-2021, 14:57   #10 (permalink)
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done thanks

network code was not pluged correctly thanks infinity it was the manufacture error because that phone was boxed and not been opened before
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Old 03-22-2021, 15:15   #11 (permalink)
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Quote:
Originally Posted by [email protected] View Post
network code was not pluged correctly thanks infinity it was the manufacture error because that phone was boxed and not been opened before
In any case I suggest you always test phones before unlock. f.e. make 112/emergency call and see is phone able to make a call.
This helps you to find hardware damaged phones before unlock.
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