Smart-Card/Dongle/Box update fixes and solutions - Page 12 - GSM-Forum

YellowBoss · 01-25-2021, 22:20

Quote:

Originally Posted by zokiro

i am using visual studio for my work

i use usb modems huawei and comunicate whith serial ports
mybe this is the problem

Do you understand why I ask my question ?

zokiro · 01-25-2021, 22:31

Quote:

Originally Posted by YellowBoss

Do you understand why I ask my question ?

Your question:
Why do you use visual studio debugger with Infinity software ?

My answer :
I didn't use the visual studio debugger with Infinity software.
Accidentally possible.
And I explained to you what I do with visual studio.

and excuse me i don't speak english
this is from google traduction

YellowBoss · 01-25-2021, 22:56

Quote:

Originally Posted by zokiro

Your question:
Why do you use visual studio debugger with Infinity software ?

My answer :
I didn't use the visual studio debugger with Infinity software.
Accidentally possible.
And I explained to you what I do with visual studio.

and excuse me i don't speak english
this is from google traduction

It is 2nd time you got the same issue.
Debugger usage is not allowed with Infinity software.
Now you can update dongle firmware.

It is LAST time we do this.

If you will have the same issue again it will be NO EXCEPTION any more.

Thank you for your kind cooperation !

zokiro · 01-25-2021, 23:16

Quote:

Originally Posted by YellowBoss

It is 2nd time you got the same issue.
Debugger usage is not allowed with Infinity software.
Now you can update dongle firmware.

It is LAST time we do this.

If you will have the same issue again it will be NO EXCEPTION any more.

Thank you for your kind cooperation !

Thanks but this is a big problem

I mean, a special computer must be created for development

YellowBoss · 01-25-2021, 23:20

Quote:

Originally Posted by zokiro

Thanks but this is a big problem

I mean, a special computer must be created for development

And I am sure you are professional and you know that debugger is not required for you when you use Infinity software right way.

allan_iligan · 01-26-2021, 01:12

Quote:

Originally Posted by YellowBoss

Hello,

Please make step-by-step now:

- reboot PC
- update dongle with DongleManager
- delete fault.bin file (if any)

Before run Infinity CM2MT2 always close boot-helper installation package !

thanks YellowBoss my smartcard is now functioning well.... thanks for fast solution

Tien Dung GSM · 01-26-2021, 04:27

=== DongleManager [Infinity] v1.81 [26/01/2021 10:25:22] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000079A13E64082
=== Process started: 26/01/2021 10:25:23 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to https://www.infinity-box.com/support/?r=2

=== DongleManager [Infinity] v1.81 [26/01/2021 10:25:22] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000079A13E64082
=== Process started: 26/01/2021 10:25:23 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to https://www.infinity-box.com/support/?r=2

Tien Dung GSM · 01-26-2021, 04:27

=== DongleManager [Infinity] v1.81 [26/01/2021 10:25:22] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000079A13E64082
=== Process started: 26/01/2021 10:25:23 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to https://www.infinity-box.com/support/?r=2

=== DongleManager [Infinity] v1.81 [26/01/2021 10:25:22] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000079A13E64082
=== Process started: 26/01/2021 10:25:23 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Write to https://www.infinity-box.com/support/?r=2

Tien Dung GSM · 01-26-2021, 04:30

Please help me with the update problem

Tien Dung GSM · 01-26-2021, 04:31

need help to update firmware dongle error like this

teerapol · 01-26-2021, 04:45

=== DongleManager [Infinity] v1.81 [26/1/2021 10:42:47] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00007B4413114082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 7EA97B44
Firmware version: 0147.02
=== Process started: 26/1/2021 10:42:49 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2

teerapol · 01-26-2021, 05:35

=== DongleManager [Infinity] v1.81 [26/1/2021 11:21:56] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000FDF813114082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 9758FDF8
Firmware version: 0147.02
=== Process started: 26/1/2021 11:21:58 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2

After updating
My friend has a problem as well.

teerapol · 01-26-2021, 05:37

Quote:

Originally Posted by teerapol

=== DongleManager [Infinity] v1.81 [26/1/2021 10:42:47] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00007B4413114082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 7EA97B44
Firmware version: 0147.02
=== Process started: 26/1/2021 10:42:49 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Write to https://www.infinity-box.com/support/?r=2

After updating
My friend has a problem as well.

mangmobile · 01-26-2021, 05:39

How to fix can't update firmware
=== DongleManager [Infinity] v1.81 [2021-01-26 11:16:27] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00011A5913114082
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 9ACB1A59
Firmware version: 0147.02
=== Process started: 2021-01-26 11:16:29 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.

raza ahmad · 01-26-2021, 05:50

= DongleManager [Infinity] v1.81 [1/26/2021 9:49:26] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 020099891D041292
Box/Dongle found: Infinity [BEST]
Serial No (S/N): 21669989
Firmware version: 0122.02
Box/Dongle misconfiguration
Diagnostic code: 70
"UK Edition" status: Off
Last launched Application: 0030 v.0147
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0147
- 03: Infinity [BEST] v0122
- 07: #7
=> Options:
- Infinity [BEST]
- Infinity [BEST2]
- Infinity SM

01-26-2021, 04:30	#174 (permalink)
Tien Dung GSM Freak Poster Join Date: Nov 2016 Location: Vietnam Posts: 221 Member: 2643704 Status: Offline Sonork: Zalo:0932606079 Thanks Meter: 135	Please help me with the update problem Last edited by Tien Dung GSM; 01-26-2021 at 04:37.

01-26-2021, 04:31	#175 (permalink)
Tien Dung GSM Freak Poster Join Date: Nov 2016 Location: Vietnam Posts: 221 Member: 2643704 Status: Offline Sonork: Zalo:0932606079 Thanks Meter: 135	need help to update firmware dongle error like this Last edited by Tien Dung GSM; 01-26-2021 at 04:36.

01-26-2021, 04:27	#172 (permalink)
Tien Dung GSM Freak Poster Join Date: Nov 2016 Location: Vietnam Posts: 221 Member: 2643704 Status: Offline Sonork: Zalo:0932606079 Thanks Meter: 135	=== DongleManager [Infinity] v1.81 [26/01/2021 10:25:22] === Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000079A13E64082 === Process started: 26/01/2021 10:25:23 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Write to https://www.infinity-box.com/support/?r=2 === DongleManager [Infinity] v1.81 [26/01/2021 10:25:22] === Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000079A13E64082 === Process started: 26/01/2021 10:25:23 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Write to https://www.infinity-box.com/support/?r=2

01-26-2021, 04:27	#173 (permalink)
Tien Dung GSM Freak Poster Join Date: Nov 2016 Location: Vietnam Posts: 221 Member: 2643704 Status: Offline Sonork: Zalo:0932606079 Thanks Meter: 135	=== DongleManager [Infinity] v1.81 [26/01/2021 10:25:22] === Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000079A13E64082 === Process started: 26/01/2021 10:25:23 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Write to https://www.infinity-box.com/support/?r=2 === DongleManager [Infinity] v1.81 [26/01/2021 10:25:22] === Box/Dongle type selected: Infinity-Box/Dongle [CM2] Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000079A13E64082 === Process started: 26/01/2021 10:25:23 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Write to https://www.infinity-box.com/support/?r=2

01-26-2021, 04:45	#176 (permalink)
teerapol Junior Member Join Date: Jul 2013 Location: ไทย Posts: 38 Member: 1970395 Status: Offline Thanks Meter: 1	=== DongleManager [Infinity] v1.81 [26/1/2021 10:42:47] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 00007B4413114082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 7EA97B44 Firmware version: 0147.02 === Process started: 26/1/2021 10:42:49 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2

01-26-2021, 05:35	#177 (permalink)
teerapol Junior Member Join Date: Jul 2013 Location: ไทย Posts: 38 Member: 1970395 Status: Offline Thanks Meter: 1	=== DongleManager [Infinity] v1.81 [26/1/2021 11:21:56] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000FDF813114082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 9758FDF8 Firmware version: 0147.02 === Process started: 26/1/2021 11:21:58 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 After updating My friend has a problem as well.

01-26-2021, 05:39	#179 (permalink)
mangmobile Junior Member Join Date: Sep 2015 Posts: 6 Member: 2464630 Status: Offline Thanks Meter: 0	How to fix can't update firmware === DongleManager [Infinity] v1.81 [2021-01-26 11:16:27] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 00011A5913114082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 9ACB1A59 Firmware version: 0147.02 === Process started: 2021-01-26 11:16:29 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged.